PRA Group Renews Support for MALG Members Friday Forum for 2027
Money Advice Liaison Group (MALG) is pleased to announce that PRA Group will continue as Sponsor of its popular Members Friday Forum throughout 2027, ensuring the well-established fortnightly sessions remain free and accessible for Members across the credit, collections, debt advice and financial wellbeing sectors. The Members Friday Forum has become a valued part of […]
Read MoreFinancial Ombudsman Service compliants increase in the second quarter of 2026/27
The Financial Ombudsman Service received 57,000 complaints in the second quarter of 2026/27, around 3,400 more than in the first quarter of the year. The increase in complaints was across product areas and complaint types, rather than being driven by a single issue. Current accounts remained the most complained-about product this quarter, with 10,300 complaints, […]
Read MoreAdviceUK Research Highlights Public Demand for Early Access to Trusted Advice
Research from AdviceUK underlines the critical role that free, independent advice services play in helping people navigate financial, housing, employment and welfare challenges, while warning that many services are struggling to meet rising demand. Published as part of AdviceUK’s 2026 ‘Advice Saves’ campaign, the briefing draws on a nationally representative survey of more than 3,000 […]
Read MoreMoney Advice Trust research finds over half of adults hit by major life events in the last three years
More than half (52%) of adults aged 25-55 have experienced a major life event such as redundancy, serious illness, bereavement or relationship breakdown in the last three years, according to new research from Money Advice Trust. According to the report, these events often have significant financial consequences, with one in five people who experienced a […]
Read MoreMALG Community Catch Up: October 2026
Welcome to the latest update from the only organisation that unites the whole debt ecosystem in the UK. Thanks to the fantastic speakers and all those who attended the MALG National Members Meeting on 1 October via Zoom – the slides are now available on the password protected page. Read on for: Conference – 10 […]
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