New report on ‘unravelling the cost of living spiral’ published
A new Financial Health Report ‘Making Ends Meet: Unravelling the cost of living spiral’ using data insights from Equifax and TDX in partnership with the Centre for Social Justice, with collaborations from Vulnerability Registration Service and Policy in Practice, has been published. It examines whether maximising income and improving accessibility to social tariffs could help consumers […]
Read MoreBob’s Blog: MALG update May 2023 (including NEW Member Engagement Survey)
Hello again to all our Members and Associates!For those of you who aren’t yet aware, we launched the very first Annual MALG Member Engagement Survey which you have until 16 June 2023 to complete – read on for more details on this, the MALG Conference 2023, and other news… NEW MALG Member Engagement Survey now […]
Read MoreOfgem publishes consultation on framework for consumer standards and policy options to address priority customer service issues
Energy regulator Ofgem has published a consultation on its framework for consumer standards and policy options to address priority customer service issues. With many consumers struggling with their bills, it is more critical than ever that energy suppliers provide good service to their consumers. Building on the existing rules and the outcomes from its Market […]
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