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September 2017

Ofcom announces rule changes for debt collection and communication

26 Sep 2017 | Posted In Money advice news

Communications regulator Ofcom has updated its rules to protect customers from nuisance calls and improve debt collection practices. The new rules will apply to all UK communications providers and will take effect from October 1 2018. Communications providers must block calls if telephone numbers displayed to people receiving calls are not valid, dialable and uniquely […]

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Blog: Capping credit card interest – is there is a better way?

26 Sep 2017 | Posted In Thought leadership

Sara Williams has been a volunteer advisor at her local Citizens Advice in London since 2001. She is a member of the Institute of Money Advisers and has the Certificate in Money Advice Practice professional qualification. She is also a blogger via her own personal website, Debt Camel, which she set up in 2013 to talk about what […]

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Blog: Plugging the consumer credit information gap will boost industry and personal outcomes

22 Sep 2017 | Posted In Thought leadership

Freddy Kelly co-founded Credit Kudos in 2015 to tackle the plight of the roughly 12% of the UK population who are “under-banked”, forcing borrowers with no credit history to turn to high cost credit. He developed Credit Kudos as a tool for using consumer transaction data to build highly accurate, transparent credit scores. Freddy will be delivering […]

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Money Advice Service over-indebtedness figures for UK: 1 in 6 people burdened with financial difficulties

19 Sep 2017 | Posted In Money advice news

Today, the Money Advice Service announces new 2017 over-indebtedness figures for the UK. 8.3 million adults in the UK are living with problem debt The lowest proportion of over-indebted residents live in the South East 13.3 per cent and East of England 14.3 per cent Newham, London revealed as UKs most over-indebted local authority area, […]

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Glasgow Centre for Population Health (GCPH) publishes report on pilot project embedding advice workers in GP practices

18 Sep 2017 | Posted In Money advice news

The Glasgow Centre for Population Health (GCPH) has published a new report which shows that embedding advice workers in GP practices secures £850,000 for patients and reduces GP workloads. The Deep End Advice Worker project developed and tested approaches to delivering advice services (e.g. financial and debt advice, housing advice and social security support) in […]

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