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February 2020

New research from Citizens Advice on council tax debt collection published

25 Feb 2020 | Posted In Money advice news

Citizens Advice has published new research into council tax collection. The ‘Wrong Side of the Tax’ report reveals that many people in council tax arrears are struggling with multiple debts and don’t have the money to cover essential living costs. Current council tax collection methods make the situation worse, forcing councils to aggressively collect money people […]

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Charities launch new guide to help creditors support customers with mental health and debt problems

20 Feb 2020 | Posted In Money advice news

A new guide has been published to help creditors better understand and support customers struggling with both debt and mental health problems.​ Research by the Money and Mental Health Policy Institute shows that half of all people in problem debt in England also have a mental health problem, which can affect their ability to manage and earn […]

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Experian analysis of StepChange client records shows that digital money tools could help those with problem debt

18 Feb 2020 | Posted In Money advice news

Many people needing help to manage problem debts are unlikely to be managing their money digitally, analysis has found. Credit reference agency Experian analysed more than 200,000 anonymous client records from StepChange Debt Charity. It found that the vast majority (88%) of clients are highly engaged with the online world, using the internet to access […]

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Bob’s Blog: MALG National Members Meeting presentations and ‘early bird’ conference bookings

17 Feb 2020 | Posted In Bob's Blog (MALG updates)

We had a fantastic turn out at our first National Members Meeting of 2020 on 6 February at Capital One’s offices in London – thankfully it was before the storms hit so there were no travel problems! Those who attended, including new members, guests, and familiar faces, joined in interactive discussions about adviser wellbeing, the […]

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Citizens Advice publishes new research into negative budgets

11 Feb 2020 | Posted In Money advice news

Citizens Advice yesterday published new research into negative budgets, showing the extent to which people are unable to meet their living costs due to low income and high household costs. The analysis uses, for the first time, a dataset made up of detailed financial information on Citizens Advice debt clients to assess financial security and […]

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