FCA and FOS Call for Input on Modernising the Redress System closing 30 January 2025
The Financial Conduct Authority (FCA) and the Financial Ombudsman Service (FOS) want to seek views from stakeholders on how to modernise the redress framework, so it better serves consumers and provides greater stability for firms to invest and innovate. The current redress framework works well for individual customer complaints about specific issues. However, challenges can […]
Read MoreMoney and Pensions Service-funded debt advice impact report 2023/24 published
The Money and Pensions Service (MaPS) funded debt advice impact report is its first publication dedicated to detailing the work and impact of MaPS-funded debt advice services. This report is MaPS’ response to feedback received during the consultation exercise it carried out in early 2024. In this, stakeholders encouraged MaPS to do more to clarify […]
Read MoreLending Standards Board CEO Emma Lovell appointed to Board of Money Advice Liaison Group (MALG)
Money Advice Liaison Group (MALG), the UK membership organisation for ‘working together to improve the lives of people in debt’, has appointed Emma Lovell to its Board. Emma took up the role of Chief Executive Officer at the Lending Standards Board (LSB) in April 2020, prior to which she was CEO of R3, the UK […]
Read MoreClaimant data to be included on the Register of Judgments, Orders and Fines
Following a campaign by Registry Trust, the organisation which maintains the Register of Judgments, Orders and Fines, and a consultation carried out by the Ministry of Justice, the Government says it intends to implement the proposal to amend the law to allow for the names of claimants of money judgments in the County Court and […]
Read MoreFinancial Conduct Authority sets out priorities under the Consumer Duty for the remainder of 2024/25
The Consumer Duty is one of the most significant changes to the Financial Conduct Authority’s regulatory approach in recent years. It has been in force for open products and services since 31 July 2023, and for closed products and services since 31 July 2024. As part of meeting its secondary objective to facilitate international competitiveness and […]
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