Financial Ombudsman Service encourages responses to its Plans and Budget consultation by 30 January 2024
Each year the Financial Ombudsman Service (FOS) consults publicly on its proposed plans and budget for the financial year ahead. The consultation provides those closely interested in its work, and those who pay directly for it, with the opportunity to feed back on how it delivers and funds its service. It is part of FOS’ […]
Read MoreIMA publishes report into debt adviser workloads and wellbeing
The Institute of Money Advisers (IMA) has published a report into debt adviser workloads and wellbeing following a member survey it ran last year. The report shows how debt advisers’ views on the subject have changed since its last reports into this issue in 2020 and 2021. It also shows a number of improvements to […]
Read MoreMoney Advice Scotland launches Dignity First campaign and report calling for compassion and understanding in discussions about money and debt
Money Advice Scotland has launched a new campaign and report called ‘Dignity First‘. It is a call for compassion and understanding in discussions about money and debt. Money Advice Scotland believes that people experiencing financial challenges deserve to access and receive support without fear of judgement and that by changing language, this stigma can be challenged […]
Read MoreBob’s Blog: MALG Update January 2024
Happy New Year to all our Members and Associates! One of the highlights of 2023 was the MALG Conference which you can read a selection of the amazing feedback from here! As you will have come to expect from us, we’re already busy planning the MALG Conference 2024 which will take place in November at a […]
Read MoreFCA to undertake work in the motor finance market
In 2021, the FCA banned discretionary commission arrangements. This removed the incentive for brokers to increase the interest rate that a customer pays for their motor finance. They asked firms to review their practices and, where harm was identified, to address this. There have been a high number of complaints from customers to motor finance firms […]
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