“Membership has increased my network and also ensured I am fully up to date in my field; I love that MALG is always ahead of the curve so the right people are talking about the right stuff at the right time. If there is new legislation then I know I can rely on MALG for the key points, same goes for industry consultations. It is also a friendly organisation making a safe space for discussions.”
“It’s so important for creditors and debt advice services to work closely together to develop best practice and to find better ways of helping indebted households. There are always considerable challenges to overcome for vulnerable customers when it comes to debt, but working together means that we have a much better chance of tackling problems and finding solutions that work for everyone. MALG has the potential to bring together industry experts from every conceivable area of money advice including creditors, debt advice agencies, government departments, welfare services think tanks, fintech companies, financial capability champions, financial inclusion experts and service users. This is truly unique.”
“We are proud to be Members of MALG, supporting a collaborative approach to improving the solutions available for those in financial hardship or vulnerable situations. MALG facilitates the sharing of expertise and best practice and provides a forum for joined up thinking and new ideas. This is beneficial to continuously developing our understanding of customer’s debt issues, enabling us to deliver a flexible and tailored approach to collections which meets the needs of the customer and the creditor.”
“MALG ‘s forward thinking approach on age old problems and new issues enables members to be on the front foot on how they manage and deal with their clients’ needs and demands. MALG’s ability to showcase the social and stigmatic problems consumers face when in debt has helped member organisations better equip and prepare themselves. MALG’s continuous efforts to forge synergies has helped improve better relations between the advice and creditor sector, making the consumer a direct beneficiary.”
Contact us on info@malg.org.uk.
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The Money Advice Liaison Group Limited is a company registered in England and Wales | Company Registration No: 9910366.
Registered Office: Old Station Road, Loughton, Essex, IG10 4PL.
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