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Thank you to all 80 people who attended and got actively involved in the joint MALG, Civil Enforcement Association (CIVEA) and Ascendant Solutions ‘Priority Debt vs. Poverty Summit’ in Leeds on 28/11/2023!

With priority debt, such as mortgages, rent, council tax arrears and utility bills creating the highest levels of problem debt, the summit brought together representatives from the Local Authority, consumer credit, housing, utilities, enforcement and debt advice sectors to discuss responsible debt resolution.

Organisations in attendance included:

  • Institute of Revenues, Rating and Valuation (IRRV)
  • Leeds City Council
  • CDER Group
  • Fuel Bank Foundation
  • Durham County Council
  • Tameside Council
  • Policy in Practice
  • North Herts Council
  • Christians Against Poverty
  • Scope
  • HM Treasury
  • ReachOut (Sigma Connected)
  • Wilson & Roe
  • Oldham Council
  • Marston Holdings
  • Whyte & Co
  • Money & Pensions Service
  • Newlyn Plc
  • Bristow & Sutor
  • The Insolvency Service
  • Chartered Institute of Credit Management
  • London Borough of Redbridge Council
  • Anglia Revenues Partnership
  • JTR Collections
  • Rundles
  • Wilkin Chapman LLP
  • Cheshire East Council
  • StepChange Debt Charity
  • Credit Resources Solutions/COEO
  • Dukes Bailiffs
  • Welfare Together Ltd
  • Lloyds Banking Group
  • Southwark Council

Thanks to the fantastic speakers: Catherine Rutter, Director of Group Customer Inclusion – Lloyds Banking Group; Mark Fearn, Program Lead – Walsall Council; Stuart Daniels, Chief Credit Officer – Freemans Grattan Holdings; Maria Moriarty, Head of Resident Engagement & Corporate Experience and Dianne Challis, Welfare Advice Team Leader – Sovereign Network Group (formerly Network Homes); Darren Smith, Financial Resilience Transformation Lead – Barnet Council; Charlotte Crane, Operations Manager Income – Southwark Council; and Muna Yassin MBE, CEO – Rooted Finance. View speaker bios here.

Thanks also to the event sponsors, GovTech, TelSolutions and Ascendant Solutions Ltd.

Delegate resources including the speaker slides, photos and a spreadsheet capturing the table discussion sheets, and an evaluation survey can be found here using the password emailed to attendees. Please email with any issues.

A report covering the discussions and recommendations for next steps to be published in 2024. Watch this space…