Citizens Advice publishes report on how poor debt advice is pulling people into inappropriate IVAs
Citizens Advice’s latest report entitled ‘Back to Square One’ explores how poor debt advice is pulling people into inappropriate Individual Voluntary Arrangements (IVAs). It says: “IVAs are a type of fee-charging debt solution, widely marketed to people with unmanageable debts. Whilst in some circumstances an IVA will be the most appropriate debt solution for someone’s […]
Read MoreBob’s Blog: MALG Update – Working together to improve the lives of people in debt in 2025
Happy New Year to all our Members and Associates! We’ve got a LOT to update you on in this issue of Bob’s Blog. Here’s how you can ‘work together to improve the lives of people in debt’ in 2025: New Board Member – Emma Lovell, CEO of Lending Standards Board National Members Meeting 13 February 2025 Conference […]
Read MoreOfgem consultation: Resetting the energy debt landscape – the case for a debt relief scheme
Energy sector regulator Ofgem is running a consultation on its consideration to introduce a debt relief scheme to provide financial support to energy customers who accrued debt on energy bills during the energy crisis and may struggle to repay. The aim of such a scheme would be to bring down the record level of consumer […]
Read MoreFCA and FOS Call for Input on Modernising the Redress System closing 30 January 2025
The Financial Conduct Authority (FCA) and the Financial Ombudsman Service (FOS) want to seek views from stakeholders on how to modernise the redress framework, so it better serves consumers and provides greater stability for firms to invest and innovate. The current redress framework works well for individual customer complaints about specific issues. However, challenges can […]
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