MONEY ADVICE LIAISON GROUP
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MEMBERS

National Members

Acquired Ltd

Acquired Ltd, also known as Acquired.com provide full payment life cycle management including collections via card and open banking, faster payments and treasury solutions.

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Affinity Water

The largest water-only supplier in the UK, providing 900 million litres of water each day to a population of more than 3.6 million people.

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Anglian Water

Supplies water and water recycling services to more than 6 million customers in the East of England and Hartlepool.

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Arrow Global Logo

Arrow Global

A leading debt purchaser and manager.

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Ascendant Solutions Limited

Provides bespoke software solutions for both public and private sector debt collection.

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Ascent Performance Group (Ascent Legal, Ascent Contact)

Ascent is one of the UK’s largest specialist debt recovery law firms, widely recognised as a market leader in the provision of high-quality, ethically-led services, and in customer engagement and rehabilitation.

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Atom Bank

Atom Bank are the UK’s first bank built exclusively for mobile. We’re redefining what a bank should be, making things easier, transparent and better value.

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Auriga Services

Offers a complete range of assistance services, including management and delivery of both financial and non-financial support schemes, and delivery of advice to customers.

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Birmingham Settlement

Birmingham Settlement offers a wide range of services to the communities we serve, helping people to gain the skills and confidence they need to overcome life’s challenges and bring about positive change.

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Blake Morgan LLP

A full service law firm with offices across the UK.

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Bridgewater Finance Group Ltd

Bridgewater Finance Group Ltd, comprising  consumer focused brands, Financial Support Systems Ltd (FSS) & Bridgewater Support Solutions Ltd T/as DFH Financial Solutions.

Providing advice and solutions to individuals in debt.

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Bristow & Sutor

A leading enforcement agency, providing nationwide enforcement and debt collection services to Local Authorities The company has an excellent reputation for ethical and partnership working with its clients.

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Brodies LLP

Brodies is the Scottish headquartered law firm offering clients the largest specialist legal resource in Scotland. It has offices in Edinburgh, Glasgow, Aberdeen and Brussels.

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C&R Software

Revolutionising collection and recovery, conquering complexity and prioritising the consumer experience.

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Cabot CM Logo

Cabot Credit Management

A market leader in credit management services including debt purchasing, contingency collections, business process outsourcing and litigation.

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CDER Group

Building on the combined reputation and expertise of three of the UK’s leading enforcement providers, CDER Group was formed with the key aim of delivering “Fairness in Operation”.

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Chandlers Limited

Chandlers is one of the leading enforcement agencies since its incorporation in 1996, providing nationwide enforcement and debt collection services to Local Authorities.

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Chartered Institute of Credit Management (CICM)

Largest recognised professional body in the world for the credit management community.

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Christians Against Poverty (CAP)

Nationally recognised charity that works to help the most vulnerable out of poverty through free face-to-face debt management service, with advice and on-going support provided from head office.

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Citizens Advice

A network of independent charities throughout the UK that give free, confidential information and advice to assist people with money, legal, consumer and other problems. The organisation also campaigns to improve the policies and principles that affect people’s lives on a national level.

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Civil Enforcement Association (CIVEA)

CIVEA is the principal trade association representing civil enforcement agencies employing around 2000 certificated enforcement agents that operate in England and Wales.

CIVEA’s members work to enforce civil debt on behalf of local authorities and Her Majesty’s Courts and Tribunals Service (HMCTS) including council tax, business rates, parking fines, magistrates’ court fines, employment tribunal awards, child support payments, B2B and commercial rent arrears.

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Collaboration Network

The Collaboration Network is a professional membership organisation supporting cross sector learning and collaboration to improve service for consumers and colleagues.

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Computershare logo

Computershare

Global financial administration company.

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Consumer Credit Association (UK)

UK association representing businesses in the Home Credit sector.

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Consumer Credit Trade Association (CCTA)

The Consumer Credit Trade Association (CCTA) is one of the oldest trade associations in the UK. Established in 1891, we have a long and influential history. Our objective is to support and develop an effectively regulated alternative lending market. We strive continually to ensure responsible access to credit for all.

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Court Enforcement Services

Bringing a fresh and modern customer-focused approach to the court enforcement sector in the UK.

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Credit Resource Solutions

Provide technology driven credit management Solutions. Engaging with clients and customers in a compliant, compassionate, and simple manner, encouraging self service to get it sorted.

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Credit Services Association (CSA)

UK trade body for the debt collection/purchase sector.

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Creditspring

We have created a new kind of backup plan to help people without savings better manage unexpected expenses and avoid riskier types of debt.

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Debt Advice Foundation

Debt Advice Foundation are a National Debt Advice and Education Charity.

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Debt Movement UK Ltd

Debt Movement provides professional debt guidance and solutions that help people move out of debt, empowering them to take control of their finances.

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DMSFieldcall Ltd

DMSFieldcall Ltd is one of the UK’s leading specialist customer field visit businesses providing a range of field services across several different business sectors.

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Dukes Bailiffs Limited

Known for its excellent reputation in ethical enforcement and partnership working with clients, Dukes is a leading provider of enforcement and debt collection services to Local Authorities nationwide.

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Ecospend Technologies Ltd

Ecospend Technologies are UK’s market leading open banking provider, registered by the FCA both for payment initiation (PIS) and account information (AIS) services.

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Energy UK

Trade association for the UK energy industry representing over 90 suppliers and generators of electricity and gas for domestic and business consumers.

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Engage Community Banking (Contis Financial Services)

Engage is the national brand for community banking. Through our partnership approach we are working to end financial exclusion and promoting financial opportunity for all.

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entitledto Ltd

Provides cost effective solutions to help organisations deliver their services through self-serve tools and adviser-led activities. Products include benefits calculators, budgeting tools and affordability calculators.

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Equifax

Credit reporting and scoring.

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Equita

Equita provide enforcement and debt recovery services to local authorities across Britain. Our network of offices allows us to work closely with our clients

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Equivo Ltd

Equivo was established to challenge our marketplace, to set new benchmark standards and to deliver innovative tech-enabled solutions.

Equivo has three key divisions; Collections & Field, Legal Services and Enforcement covering all disciplines within the debt and property recoveries lifecycle.

We are uniquely authorised and regulated by the Financial Conduct Authority, the Solicitors Regulation Authority and authorised by the Ministry of Justice, coming together to enable unique in-house capabilities and expertise at national scale across four regional offices and supported by a nationwide field team.

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Excel Civil Enforcement Ltd

Excel Civil Enforcement delivers outstanding enforcement, collection, training, qualifications and associated services to local authorities and central government departments with 100% employed certificated enforcement agents.

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Experian

World’s leading global information services company offering credit scoring and reporting.

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Finance & Leasing Association (FLA)

Leading trade body for the asset, consumer and motor finance sectors in the UK.

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Financial Cloud

Financial Cloud is the ultimate Financial CRM. Trusted by some of the UK’s largest financial institutions and innovative start-ups to deliver exceptional customer experiences.

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Financial Wellness Group

Financial Wellness Group draws on the vast experience of Gregory Pennington, Wilson Andrews and Freeman Jones to create one of the largest providers of free debt advice, and solutions, in the UK.

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GW Financial Solutions UK Limited

Debt and money advice provider for over 12 years.

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High Court Enforcement Officers Association (HCEOA)

Represents High Court Enforcement Officers in the UK authorised under its 2004 regulations and enforces Civil Court Judgements issued in both the High Court and the County Court.

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Home Group

A social enterprise, charity and one of the UK’s largest providers of high-quality housing and integrated housing, health and social care.

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IE Hub

Empowering consumers to complete and share their I&E details at a pace that suits them. No set-up fees for creditors, simply pay for I&E’s you receive.

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Illegal Money Lending Team

Conducts investigations in to “loans sharks” as well as promotes, educates and raises awareness of the issues involved.

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IncomeMax

We help families to maximise their income and take control of their finances by providing personal welfare and money advice.

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Insolvency Practitioners Association

UK’s sole Recognised Professional Body dedicated to the insolvency profession. It is both a regulator and a membership organisation.

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Intrum UK

Intrum UK is a leading debt purchase and collection company committed to driving best practice both within our own business and across the industry.

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JT Maxwell Ltd

Experts in financial recovery, we bring back financial control and the chance to start again with professional support from a team that is passionate and dedicated to deliver the best debt solutions that is free advice to our clients and referral sources.

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Just

Through a managed service approach, Just provide a single route to use a diverse network of industry-leading experts to resolve problem debt.

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Lantern Debt Recovery Services Limited

Since 2008, Lantern have supported over 2 million customers in becoming debt free by following our Promise to Customers – ‘To Truly Put Our Customers at the Heart of Everything We Do’.  By offering solutions that are both affordable and realistic we ensure that this promise is fulfilled.

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Lending Standards Board (LSB)

A self-regulatory body which monitors and enforces the Standards of Lending Practice.

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Lester Aldridge LLP

Lester Aldridge is a full service law firm specialising in bulk recoveries (debt and asset recovery) and we can help every step of the way.

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Link Financial

One of Europe’s largest purchasers and servicers of performing, semi-performing and non-performing loans.

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Lowell

Leading provider of credit management services specialising in debt recovery, data analytics and customer insight.

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Money Advice Scotland

National umbrella organisation which promotes the development of free, independent, impartial, confidential money advice and financial inclusion.

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Money Advice Trust

National charity offering free, independent debt advice to people across the UK through its telephone and online services; National Debtline and Business Debtline. Also offers training and resources to businesses and charities through its WiserAdviser service.

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Money and Pensions Service

Money and Pensions Service is an arm’s-length body of the DWP and helps people to improve their financial wellbeing and build a better, more confident future.

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Moneybarn

The UK’s largest non-standard car finance lender.

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Moorcroft Debt Recovery

Debt recovery specialists.

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Moto Novo Finance

Offer a range of relevant products and services quickly, efficiently and competitively, and have been doing so for over 40 years.

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Nationwide

The world’s largest building society.

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Newlyn PLC

Our approach to recovery is to offer a service that is fair, ethical, consistent, and individual to both
clients and their customers.
We offer innovative ways to contact and communicate with our clients’ customers, giving them
every opportunity to address their debt as early as possible in the process of collection, with specific
consideration of those persons that are identified as vulnerable!
We work in partnership with our clients to ensure a joined-up approach achieving set goals and
objectives.
MISSION STATEMENT – To be the best at what we do, today and in the future for our staff, clients,
and the community.
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Northumbrian Water Limited / Essex and Suffolk Water Limited

We provide water and sewerage services in the north east of England. In the south east of England, we trade as ‘Essex and Suffolk Water’ in the supply of water services only.

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Oodle Car Finance (Oodle Financial Services Ltd)

The fastest growing car finance company in the UK, helping customers shop with dealers online and in-person to find the best used car for their budget.

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Opos Limited

Opos is a leading provider of consumer and commercial debt collection and BPO services in the banking, utility, telecoms and retail finance sectors.

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PayPlan

One of the UK’s leading free debt advice providers, providing free expert debt advice and guidance, helping people find a way out of debt and take back control of their money and their lives.

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Pepper Advantage (UK)

The UK arm of Pepper Advantage was established in 2003, and today we’re one of the most successful and dynamic loan-servicing businesses throughout the four home nations.

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Perch Group

Perch Group is a fast growing group of companies that specialise in credit and asset management in the UK.

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Policy in Practice

Helps organisations to support vulnerable families using its award winning software powered by an engine that knows how policies interact showing what actions people can take to be better off.

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PRA Group (UK) Ltd

A global leader in acquiring and collecting non-performing loans.

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Qualco SA

With more than 20 years of proven experience, Qualco is a leading Fintech solutions provider, enabling clients to realise value through the provision of operational platforms, data insights, digital experiences, and domain knowledge.

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Rooted Finance

Rooted Finance is a pioneering debt and money advice Charity . It provides bespoke support to manage financial distress helping individuals towards financial wellbeing and resilience.

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Rundle & Co Limited

As one of the leading providers of ethical enforcement services to the public and private sector, we specialise in prompt recovery of debt including Council Tax, Business Rates, Road Traffic and Commercial Rent.

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Sigma Connected Ltd

A leading contact centre and outsourcing services (BPO) provider that specialises in expert white label customer contact solutions for businesses in utilities and financial services.

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Solaris Law Limited (formerly Azzurro Law Limited)

Solaris Law Limited (formerly Azzurro Law) is a specialist business to business legal recoveries and dispute resolution firm with a sole focus on commercial recoveries. This enables them to concentrate their resources into one area, making them true experts in commercial recoveries.

Solaris Law Limited is an ABS (Alternative Business Structure) combining legal expertise and excellence with business acumen and commercial experience. They have the freedom, flexibility and capital to address all of your business needs.

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South West Water

We want all of our customers to receive a bill that’s affordable and value for money, and to receive the highest levels of service regardless of their circumstances. By delivering efficiency and expanding our industry tool set we want to make water poverty a thing of the past.

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StepChange Debt Charity

UK’s largest provider of free, independent debt advice and managed solutions.

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Tandem Bank (formerly Oplo Group Limited)

One of the UK’s leading providers of consumer credit, providing a financially fair way for people to borrow and power their potential.

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TCN Inc.

TCN is a complete dialler replacement with full outbound, inbound, manual, preview, compliance suite and blended functionality. No hardware, no monthly minimums, or maintenance fees.

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The Salvation Army Trustee Company

A worldwide evangelical Christian church. Our mission is based on faith in Jesus Christ who wants everyone to experience life in all its fullness.

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The Trussell Trust

We support a nationwide network of food banks and together we provide emergency food and support to people facing hardship, and campaign for change to end the need for food banks in the UK.

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The Very Group

The UK’s largest integrated digital retailer and financial services provider, helping customers say yes for over 100 years with a seamless customer journey driven by data and technology, and flexible ways to pay.

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Trustfolio Ltd

Trustfolio is a ‘debt-tech’ collective with a mission to enable better debt solutions and advice. It acquired the TIPTrust Debt Adviser Support Portal in January 2022 and offers other tech solutions for creditors, debt solutions providers, and regulators.
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UK Finance

Represents nearly 300 of the leading firms providing finance, banking, markets and payments-related services in or from the UK. It was created in 2017 by combining most of the activities of the Asset Based Finance Association, the British Bankers’ Association, the Council of Mortgage Lenders, Financial Fraud Action UK, Payments UK and the UK Cards Association.

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United Utilities

United Utilities is the North West’s water company – keeping the taps flowing and the toilets flushing for 3 million homes and 200,000 businesses across the region.

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Vanquis Banking Group Plc

Vanquis Banking Group Plc specialises in consumer credit with Provident and Satsuma Loans brands. It also owns Moneybarn, which specialises in car finance for consumers in the non-standard credit market.

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Vision Blue Solutions t/a Connect

Connect formed out of Vision Blue Solutions to provide an improved linkage between creditors and IP’s. Simplifying process and improving data and compliance.

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Vulnerability Registration Service

Provides vulnerable consumers with a single reference point for recording their personal circumstances when looking to protect themselves against debt or related financial problems.

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Welsh Water (Dwr Cymru)

Welsh Water is a not-for-profit company which supplies drinking water and wastewater services to most of Wales and parts of western England

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Wescot Credit Services

Debt collection agency.

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Wessex Water

Regional water and sewerage business serving 2.8 million customers across the South West of England.

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Wilkin Chapman LLP

The firm has a large recoveries and insolvency team that supports a high volume of creditors from multiple sectors but in particular local government and Utilities creditors. Wilkin Chapman LLPs unique legal and Insolvency Practitioner service combined is challenging the traditional model and focusses on maximising potential creditor dividends.

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Affiliate Members

ACT Credit Management Ltd

ACT provides comprehensive credit management solutions. ACT is committed to delivering high quality debt recovery solutions, while maintaining strong ethics, compliant standards and complete transparency.

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Advice Direct Scotland

Advice Direct Scotland is Scotland’s largest digital advice agency, providing free and independent advice to the citizens of Scotland.

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Advice Services Alliance

The UK umbrella group for the voluntary social welfare legal advice sector.

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Advice Works / Renfrewshire Council

Renfrewshire Council offer local authority welfare rights and money advice service.

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Angel Advance Limited

Ethical debt management company which concentrates purely on fair outcomes for its Customers.

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ABCUL Logo

Association of British Credit Unions

Main trade association representing credit unions in Great Britain.

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Birmingham City Council

The largest local authority in the UK, providing services to the residents of Birmingham.

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British Gas Energy Trust

The British Gas Energy Trust (BGET), which incorporates the Scottish Gas Energy Trust, is an independent Charitable Trust established funded solely by British Gas.

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Cabinet Office

Supports the Prime Minister and ensure the effective running of government. The corporate headquarters for government, in partnership with HM Treasury, Cabinet Office takes the lead in certain critical policy areas.

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Civil Court Users Association (CCUA)

The only UK organisation focused solely on civil litigation matters within the creditor sector.

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Crawley Borough Council

Local Authority.

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Creditfix Ltd

Creditfix is one of the largest and most experienced personal insolvency practices in the UK, servicing Scotland, England, Wales and Northern Ireland.

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Crown Commercial Service

Executive agency and trading fund of the Cabinet Office of the UK Government.

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Debt Camel

Non-commercial website/blog covering debt and credit ratings. Answers common questions people have using plain English, covers debt news and contributes to debates on problems in the debt advice world.

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Department for Work & Pensions

UK’s biggest public service department responsible for welfare, pensions and child maintenance policy.

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Durham County Council

County Council.

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East Riding of Yorkshire Council

East Riding of Yorkshire Council is a unitary authority providing services to residents of the East Riding

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Financial Conduct Authority

The conduct regulator for nearly 60,000 financial services firms and financial markets in the UK and the prudential supervisor for 49,000 firms, setting specific standards for 19,000 firms.

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Financial Ombudsman Service

The Financial Ombudsman Service is a free and easy-to-use service that settles complaints between consumers and businesses that provide financial services. We resolve disputes fairly and impartially, and have the power to put things right.

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Financial Services Consumer Panel

An independent statutory body, set up to represent the interests of consumers in the development of policy for the regulation of financial services.

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Folkestone & Hythe District Council

Newly established Council welfare team since April 2020 helping people with payment of their rent and council tax as well as signposting for other types of help.

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Fortunatus Housing Solutions

A housing charity based in the North West, providing housing and support for vulnerable adults with mental health problems.

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GamCare

We are setting up a new Money Guidance Service and also have a Gambling Related Financial Harm project and would like to become involved in MALG to engage with the money and debt advice sector to raise issues related to problem gamblers and affected others.

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HMRC

UK’s tax, payments and customs authority.

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Information Commissioner’s Office (ICO)

A non-departmental public body which reports directly to the Parliament of the United Kingdom and is sponsored by the Department for Digital, Culture, Media and Sport (DCMS). It is the independent regulatory office (national data protection authority) dealing with the Data Protection Act 2018 and the General Data Protection Regulation, the Privacy and Electronic Communications (EC Directive) Regulations 2003 across the UK; and the Freedom of Information Act 2000 and the Environmental Information Regulations 2004 in England, Wales and Northern Ireland and, to a limited extent, in Scotland.

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Insolvency Service

Government agency that helps to deliver economic confidence by supporting those in financial distress, tackling financial wrongdoing and maximising returns to creditors.

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Institute of Money Advisers (IMA)

Provides a specialist money advice qualification, a CPD scheme, face-to-face training, a professional code of conduct, legal news journal Quarterly Account, and a quality audit service.

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Legal Aid Agency

Provides civil and criminal legal aid and advice in England and Wales to help people deal with their legal problems.

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Lightning Reach

Financial support portal which makes it easy for people to access a range of personalised support (e.g. grants, benefits, help with bills) in one place

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Local Authority Civil Enforcement Forum (LACEF)

Forum for Local Authority Civil Enforcement officers. Holds an annual conference.

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Medway Council

Medway Council are a unitary authority in the south-east providing all local government services in Medway for approximately 280,000 residents.

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Mental Health UK t/a Mental Health and Money Advice

Mental Health and Money Advice is a UK-wide remote-access money advice and casework service for people with mental illness and their carers.

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Mid Devon District Council

Mid Devon District Council.

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Mid Sussex District Council

Mid Sussex is a local government district in West Sussex. It includes the towns of East Grinstead, Haywards Heath and Burgess Hill.

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Ministry of Justice and HM Courts & Tribunal Service

Responsible for the administration of criminal, civil and family courts and tribunals in England and Wales.

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Money Advice Plus

Money Advice Plus is an independent charity offering money advice, management and casework throughout England and Wales via telephone, and locally face-to-face in Sussex.

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Money Advice Scotland

Money Advice Scotland is Scotland’s money charity. We exist to help people in debt, support money advisers, and influence policy. Our mission is to be the driving force towards financial wellbeing for the people of Scotland.

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Money Matters Money Advice Centre

Money Matters have been delivering a financial inclusion service for over 32 years and find the work of MALG to be invaluable to our advisors.

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National Association of Student Money Advisers (NASMA)

National Association of Student Money Advisers.

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North Warwickshire Borough Council

North Warwickshire Borough Council (NWBC) is a borough council providing local services, including rents, council tax, benefits and financial inclusion to the residents of North Warwickshire.

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Nottingham Revenues & Benefits Ltd

Local Authority owned company providing transactional services to the public sector, specialising in Revenue collection & Benefit administration.

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oneSource Debt Resolution Service

An ethical, supportive local authority debt service.

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Pennysmart CIC

Pennysmart provide telephone based free-to-client budgeting, benefits and regulated debt advice and casework to those in financial hardship and/or debt crisis.

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Perennial

The UK’s only charity dedicated to helping everyone who works in horticulture, and their families, when times get tough.

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Plain Numbers

We enable organisations to better support their customers who struggle with numbers.

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Preston City Council

Preston City Council provides statutory services. We also provide advice, assistance and representation for local residents who have Debt or Welfare Benefits problems.

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Registry Trust Limited

Maintains the register of Judgments, Orders and Fines for England & Wales, Scotland, Northern Ireland, ROI, IOM and Jersey and shares ‘public data for public good’ relating to this. TrustOnline provides access to the complete register for consumers and businesses.

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Rotherham Metropolitan Borough Council

Rotherham Metropolitan Borough Council provide continuous service improvement – balancing collection rates, whilst helping those in financial need.

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Royal British Legion

Works to bring together the nation, communities, and individuals to create better futures for our armed forces and their families.

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Shelter, National Campaign For Homeless People Limited

Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services.

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Society of Messengers-At-Arms and Sheriff Officers (SMASO)

The professional association of judicial officers.

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Southern Housing

We’re one of the largest housing providers in the UK with over 77,000 homes across London, the South East, the Isle of Wight and the Midlands, giving over 167,000 people somewhere affordable to call their own.

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Southwark Council

Local Authority providing services to residents of Southwark, in South East London.

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Sovereign Housing Association

We are a leading Housing Association in the South and South West of England, striving to provide quality, affordable homes, in happy, successful places, driven by our social purpose.

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Swansea University

School of Management Faculty of Humanities and Social Services Swansea University develops high-quality collaborative, innovative and multidisciplinary research and builds life-long connections to our research community, industrial supporters and stakeholders through embedded partnership and working relationships.

 

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The Hyde Group

We are one of the UK’s leading and award-winning providers of affordable housing in London, the south east of England and neighbouring areas.  Our main business is to provide and manage good quality and safe accommodation, at prices people can afford to buy or rent on long tenancies.

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Toynbee Hall (Debt Free London)

Debt Free London is a unique partnership of charities led by Toynbee Hall that provides free, expert advice to Londoners with problem debt.

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TV Licensing (British Broadcasting Corporation (BBC)

TV Licensing are responsible for administering and collecting the TV Licence fee. We provide support and information to make sure people remain correctly licensed.

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UK Search Limited

A niche debt collection agency with skill sets in data cleansing, tracing, collections and litigation. Focus on Treating Customers Fairly (TCF) and Vulnerability ensuring ethical collections.

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University of Gloucestershire

University of Gloucestershire – Finance in Society Research Institute Gloucestershire Business School creates high-quality collaborative personal financial research to enhance sector-wide practice and policy and provide research-led technical and policy advice to organisations and government.

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Yorkshire Water (Loop Customer Management Ltd)

We look after water and waste water services for more than 5 million customers across Yorkshire and the Humber.

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Regional Members- MALG's Regional Groups are open to National Members (see above) plus local/regional only members

MALG Scotland

Accountant in Bankruptcy

Responsible for administering the process of personal bankruptcy and recording corporate insolvencies in Scotland.

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Acquired Ltd

Acquired Ltd, also known as Acquired.com provide full payment life cycle management including collections via card and open banking, faster payments and treasury solutions.

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Advice Direct Scotland

Advice Direct Scotland is Scotland’s largest digital advice agency, providing free and independent advice to the citizens of Scotland.

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Advice Works / Renfrewshire Council

Renfrewshire Council offer local authority welfare rights and money advice service.

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Arrow Global Logo

Arrow Global

A leading debt purchaser and manager.

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Ascent Performance Group (Ascent Legal, Ascent Contact)

Ascent is one of the UK’s largest specialist debt recovery law firms, widely recognised as a market leader in the provision of high-quality, ethically-led services, and in customer engagement and rehabilitation.

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Birmingham Settlement

Birmingham Settlement offers a wide range of services to the communities we serve, helping people to gain the skills and confidence they need to overcome life’s challenges and bring about positive change.

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Brodies LLP

Brodies is the Scottish headquartered law firm offering clients the largest specialist legal resource in Scotland. It has offices in Edinburgh, Glasgow, Aberdeen and Brussels.

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C&R Software

Revolutionising collection and recovery, conquering complexity and prioritising the consumer experience.

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Carrington Dean Group Limited

Carrington Dean is the largest independent provider of debt solutions in Scotland.
Founded in 2001 and we have helped over 35,000 people with their debt.

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Christians Against Poverty (CAP)

Nationally recognised charity that works to help the most vulnerable out of poverty through free face-to-face debt management service, with advice and on-going support provided from head office.

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Citizens Advice

A network of independent charities throughout the UK that give free, confidential information and advice to assist people with money, legal, consumer and other problems. The organisation also campaigns to improve the policies and principles that affect people’s lives on a national level.

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Citizens Advice Scotland

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Collaboration Network

The Collaboration Network is a professional membership organisation supporting cross sector learning and collaboration to improve service for consumers and colleagues.

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Computershare logo

Computershare

Global financial administration company.

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Court Enforcement Services

Bringing a fresh and modern customer-focused approach to the court enforcement sector in the UK.

Visit their Website

Credit Resource Solutions

Provide technology driven credit management Solutions. Engaging with clients and customers in a compliant, compassionate, and simple manner, encouraging self service to get it sorted.

Visit their Website

Debt Advice Foundation

Debt Advice Foundation are a National Debt Advice and Education Charity.

Visit their Website

Ecospend Technologies Ltd

Ecospend Technologies are UK’s market leading open banking provider, registered by the FCA both for payment initiation (PIS) and account information (AIS) services.

Visit their Website

Energy UK

Trade association for the UK energy industry representing over 90 suppliers and generators of electricity and gas for domestic and business consumers.

Visit their Website

entitledto Ltd

Provides cost effective solutions to help organisations deliver their services through self-serve tools and adviser-led activities. Products include benefits calculators, budgeting tools and affordability calculators.

Visit their Website

Equita

Equita provide enforcement and debt recovery services to local authorities across Britain. Our network of offices allows us to work closely with our clients

Visit their Website

Equivo Ltd

Equivo was established to challenge our marketplace, to set new benchmark standards and to deliver innovative tech-enabled solutions.

Equivo has three key divisions; Collections & Field, Legal Services and Enforcement covering all disciplines within the debt and property recoveries lifecycle.

We are uniquely authorised and regulated by the Financial Conduct Authority, the Solicitors Regulation Authority and authorised by the Ministry of Justice, coming together to enable unique in-house capabilities and expertise at national scale across four regional offices and supported by a nationwide field team.

Visit their Website

Excel Civil Enforcement Ltd

Excel Civil Enforcement delivers outstanding enforcement, collection, training, qualifications and associated services to local authorities and central government departments with 100% employed certificated enforcement agents.

Visit their Website

Experian

World’s leading global information services company offering credit scoring and reporting.

Visit their Website

Financial Cloud

Financial Cloud is the ultimate Financial CRM. Trusted by some of the UK’s largest financial institutions and innovative start-ups to deliver exceptional customer experiences.

Visit their Website

Home Group

A social enterprise, charity and one of the UK’s largest providers of high-quality housing and integrated housing, health and social care.

Visit their Website

IE Hub

Empowering consumers to complete and share their I&E details at a pace that suits them. No set-up fees for creditors, simply pay for I&E’s you receive.

Visit their Website

IncomeMax

We help families to maximise their income and take control of their finances by providing personal welfare and money advice.

Visit their Website

Intrum UK

Intrum UK is a leading debt purchase and collection company committed to driving best practice both within our own business and across the industry.

Visit their Website

Just

Through a managed service approach, Just provide a single route to use a diverse network of industry-leading experts to resolve problem debt.

Visit their Website

Link Financial

One of Europe’s largest purchasers and servicers of performing, semi-performing and non-performing loans.

Visit their Website

Lowell

Leading provider of credit management services specialising in debt recovery, data analytics and customer insight.

Visit their Website

Money Advice Scotland

National umbrella organisation which promotes the development of free, independent, impartial, confidential money advice and financial inclusion.

Visit their Website

Money Advice Scotland

Money Advice Scotland is Scotland’s money charity. We exist to help people in debt, support money advisers, and influence policy. Our mission is to be the driving force towards financial wellbeing for the people of Scotland.

Visit their Website

Money Advice Trust

National charity offering free, independent debt advice to people across the UK through its telephone and online services; National Debtline and Business Debtline. Also offers training and resources to businesses and charities through its WiserAdviser service.

Visit their Website

Money and Pensions Service

Money and Pensions Service is an arm’s-length body of the DWP and helps people to improve their financial wellbeing and build a better, more confident future.

Visit their Website

Money Matters Money Advice Centre

Money Matters have been delivering a financial inclusion service for over 32 years and find the work of MALG to be invaluable to our advisors.

Visit their Website

Nationwide

The world’s largest building society.

Visit their Website

Opos Limited

Opos is a leading provider of consumer and commercial debt collection and BPO services in the banking, utility, telecoms and retail finance sectors.

Visit their Website

PayPlan

One of the UK’s leading free debt advice providers, providing free expert debt advice and guidance, helping people find a way out of debt and take back control of their money and their lives.

Visit their Website

Pepper Advantage (UK)

The UK arm of Pepper Advantage was established in 2003, and today we’re one of the most successful and dynamic loan-servicing businesses throughout the four home nations.

Visit their Website

Perch Group

Perch Group is a fast growing group of companies that specialise in credit and asset management in the UK.

Visit their Website

Policy in Practice

Helps organisations to support vulnerable families using its award winning software powered by an engine that knows how policies interact showing what actions people can take to be better off.

Visit their Website

PRA Group (UK) Ltd

A global leader in acquiring and collecting non-performing loans.

Visit their Website

Qualco SA

With more than 20 years of proven experience, Qualco is a leading Fintech solutions provider, enabling clients to realise value through the provision of operational platforms, data insights, digital experiences, and domain knowledge.

Visit their Website

Scottish Government

Devolved government for Scotland with a range of responsibilities that include: the economy, education, health, justice, rural affairs, housing, environment, equal opportunities, consumer advocacy and advice, transport and taxation.

Visit their Website

Shelter Scotland

Helps over half a million people every year struggling with bad housing or homelessness through advice, support and legal services, and campaigns to make sure that, one day, no one will have to turn to them for help.

Visit their Website

StepChange Debt Charity

UK’s largest provider of free, independent debt advice and managed solutions.

Visit their Website

Tandem Bank (formerly Oplo Group Limited)

One of the UK’s leading providers of consumer credit, providing a financially fair way for people to borrow and power their potential.

Visit their Website

TCN Inc.

TCN is a complete dialler replacement with full outbound, inbound, manual, preview, compliance suite and blended functionality. No hardware, no monthly minimums, or maintenance fees.

Visit their Website

The Salvation Army Trustee Company

A worldwide evangelical Christian church. Our mission is based on faith in Jesus Christ who wants everyone to experience life in all its fullness.

Visit their Website

The Trussell Trust

We support a nationwide network of food banks and together we provide emergency food and support to people facing hardship, and campaign for change to end the need for food banks in the UK.

Visit their Website

The Very Group

The UK’s largest integrated digital retailer and financial services provider, helping customers say yes for over 100 years with a seamless customer journey driven by data and technology, and flexible ways to pay.

Visit their Website

Trustfolio Ltd

Trustfolio is a ‘debt-tech’ collective with a mission to enable better debt solutions and advice. It acquired the TIPTrust Debt Adviser Support Portal in January 2022 and offers other tech solutions for creditors, debt solutions providers, and regulators.
Visit their Website

Vanquis Banking Group Plc

Vanquis Banking Group Plc specialises in consumer credit with Provident and Satsuma Loans brands. It also owns Moneybarn, which specialises in car finance for consumers in the non-standard credit market.

Visit their Website

Vulnerability Registration Service

Provides vulnerable consumers with a single reference point for recording their personal circumstances when looking to protect themselves against debt or related financial problems.

Visit their Website

Wescot Credit Services

Debt collection agency.

Visit their Website

Wilkin Chapman LLP

The firm has a large recoveries and insolvency team that supports a high volume of creditors from multiple sectors but in particular local government and Utilities creditors. Wilkin Chapman LLPs unique legal and Insolvency Practitioner service combined is challenging the traditional model and focusses on maximising potential creditor dividends.

Visit their Website

MALG Midlands

Acquired Ltd

Acquired Ltd, also known as Acquired.com provide full payment life cycle management including collections via card and open banking, faster payments and treasury solutions.

Visit their Website

Anglian Water

Supplies water and water recycling services to more than 6 million customers in the East of England and Hartlepool.

Visit their Website
Arrow Global Logo

Arrow Global

A leading debt purchaser and manager.

Visit their Website

Auriga Services

Offers a complete range of assistance services, including management and delivery of both financial and non-financial support schemes, and delivery of advice to customers.

Visit their Website

Birmingham City Council

The largest local authority in the UK, providing services to the residents of Birmingham.

Visit their Website

Birmingham Settlement

Birmingham Settlement offers a wide range of services to the communities we serve, helping people to gain the skills and confidence they need to overcome life’s challenges and bring about positive change.

Visit their Website

Bristow & Sutor

A leading enforcement agency, providing nationwide enforcement and debt collection services to Local Authorities The company has an excellent reputation for ethical and partnership working with its clients.

Visit their Website

Brodies LLP

Brodies is the Scottish headquartered law firm offering clients the largest specialist legal resource in Scotland. It has offices in Edinburgh, Glasgow, Aberdeen and Brussels.

Visit their Website

C&R Software

Revolutionising collection and recovery, conquering complexity and prioritising the consumer experience.

Visit their Website
Cabot CM Logo

Cabot Credit Management

A market leader in credit management services including debt purchasing, contingency collections, business process outsourcing and litigation.

Visit their Website

Christians Against Poverty (CAP)

Nationally recognised charity that works to help the most vulnerable out of poverty through free face-to-face debt management service, with advice and on-going support provided from head office.

Visit their Website

Citizens Advice

A network of independent charities throughout the UK that give free, confidential information and advice to assist people with money, legal, consumer and other problems. The organisation also campaigns to improve the policies and principles that affect people’s lives on a national level.

Visit their Website

Collaboration Network

The Collaboration Network is a professional membership organisation supporting cross sector learning and collaboration to improve service for consumers and colleagues.

Visit their Website
Computershare logo

Computershare

Global financial administration company.

Visit their Website

Court Enforcement Services

Bringing a fresh and modern customer-focused approach to the court enforcement sector in the UK.

Visit their Website

Credit Resource Solutions

Provide technology driven credit management Solutions. Engaging with clients and customers in a compliant, compassionate, and simple manner, encouraging self service to get it sorted.

Visit their Website

Debt Advice Foundation

Debt Advice Foundation are a National Debt Advice and Education Charity.

Visit their Website

DMSFieldcall Ltd

DMSFieldcall Ltd is one of the UK’s leading specialist customer field visit businesses providing a range of field services across several different business sectors.

Visit their Website

Dukes Bailiffs Limited

Known for its excellent reputation in ethical enforcement and partnership working with clients, Dukes is a leading provider of enforcement and debt collection services to Local Authorities nationwide.

Visit their Website

Ecospend Technologies Ltd

Ecospend Technologies are UK’s market leading open banking provider, registered by the FCA both for payment initiation (PIS) and account information (AIS) services.

Visit their Website

entitledto Ltd

Provides cost effective solutions to help organisations deliver their services through self-serve tools and adviser-led activities. Products include benefits calculators, budgeting tools and affordability calculators.

Visit their Website

Equita

Equita provide enforcement and debt recovery services to local authorities across Britain. Our network of offices allows us to work closely with our clients

Visit their Website

Equivo Ltd

Equivo was established to challenge our marketplace, to set new benchmark standards and to deliver innovative tech-enabled solutions.

Equivo has three key divisions; Collections & Field, Legal Services and Enforcement covering all disciplines within the debt and property recoveries lifecycle.

We are uniquely authorised and regulated by the Financial Conduct Authority, the Solicitors Regulation Authority and authorised by the Ministry of Justice, coming together to enable unique in-house capabilities and expertise at national scale across four regional offices and supported by a nationwide field team.

Visit their Website

Excel Civil Enforcement Ltd

Excel Civil Enforcement delivers outstanding enforcement, collection, training, qualifications and associated services to local authorities and central government departments with 100% employed certificated enforcement agents.

Visit their Website

Experian

World’s leading global information services company offering credit scoring and reporting.

Visit their Website

Home Group

A social enterprise, charity and one of the UK’s largest providers of high-quality housing and integrated housing, health and social care.

Visit their Website

IE Hub

Empowering consumers to complete and share their I&E details at a pace that suits them. No set-up fees for creditors, simply pay for I&E’s you receive.

Visit their Website

Illegal Money Lending Team

Conducts investigations in to “loans sharks” as well as promotes, educates and raises awareness of the issues involved.

Visit their Website

IncomeMax

We help families to maximise their income and take control of their finances by providing personal welfare and money advice.

Visit their Website

Insolvency Practitioners Association

UK’s sole Recognised Professional Body dedicated to the insolvency profession. It is both a regulator and a membership organisation.

Visit their Website

Intrum UK

Intrum UK is a leading debt purchase and collection company committed to driving best practice both within our own business and across the industry.

Visit their Website

JT Maxwell Ltd

Experts in financial recovery, we bring back financial control and the chance to start again with professional support from a team that is passionate and dedicated to deliver the best debt solutions that is free advice to our clients and referral sources.

Visit their Website

Just

Through a managed service approach, Just provide a single route to use a diverse network of industry-leading experts to resolve problem debt.

Visit their Website

Link Financial

One of Europe’s largest purchasers and servicers of performing, semi-performing and non-performing loans.

Visit their Website

Lowell

Leading provider of credit management services specialising in debt recovery, data analytics and customer insight.

Visit their Website

Money and Pensions Service

Money and Pensions Service is an arm’s-length body of the DWP and helps people to improve their financial wellbeing and build a better, more confident future.

Visit their Website

Moto Novo Finance

Offer a range of relevant products and services quickly, efficiently and competitively, and have been doing so for over 40 years.

Visit their Website

Nationwide

The world’s largest building society.

Visit their Website

Newlyn PLC

Our approach to recovery is to offer a service that is fair, ethical, consistent, and individual to both
clients and their customers.
We offer innovative ways to contact and communicate with our clients’ customers, giving them
every opportunity to address their debt as early as possible in the process of collection, with specific
consideration of those persons that are identified as vulnerable!
We work in partnership with our clients to ensure a joined-up approach achieving set goals and
objectives.
MISSION STATEMENT – To be the best at what we do, today and in the future for our staff, clients,
and the community.
Visit their Website

North Warwickshire Borough Council

North Warwickshire Borough Council (NWBC) is a borough council providing local services, including rents, council tax, benefits and financial inclusion to the residents of North Warwickshire.

Visit their Website

Nottingham Revenues & Benefits Ltd

Local Authority owned company providing transactional services to the public sector, specialising in Revenue collection & Benefit administration.

Visit their Website

Opos Limited

Opos is a leading provider of consumer and commercial debt collection and BPO services in the banking, utility, telecoms and retail finance sectors.

Visit their Website

Pepper Advantage (UK)

The UK arm of Pepper Advantage was established in 2003, and today we’re one of the most successful and dynamic loan-servicing businesses throughout the four home nations.

Visit their Website

Perch Group

Perch Group is a fast growing group of companies that specialise in credit and asset management in the UK.

Visit their Website

Policy in Practice

Helps organisations to support vulnerable families using its award winning software powered by an engine that knows how policies interact showing what actions people can take to be better off.

Visit their Website

PRA Group (UK) Ltd

A global leader in acquiring and collecting non-performing loans.

Visit their Website

Qualco SA

With more than 20 years of proven experience, Qualco is a leading Fintech solutions provider, enabling clients to realise value through the provision of operational platforms, data insights, digital experiences, and domain knowledge.

Visit their Website

Rundle & Co Limited

As one of the leading providers of ethical enforcement services to the public and private sector, we specialise in prompt recovery of debt including Council Tax, Business Rates, Road Traffic and Commercial Rent.

Visit their Website

Tandem Bank (formerly Oplo Group Limited)

One of the UK’s leading providers of consumer credit, providing a financially fair way for people to borrow and power their potential.

Visit their Website

TCN Inc.

TCN is a complete dialler replacement with full outbound, inbound, manual, preview, compliance suite and blended functionality. No hardware, no monthly minimums, or maintenance fees.

Visit their Website

The Salvation Army Trustee Company

A worldwide evangelical Christian church. Our mission is based on faith in Jesus Christ who wants everyone to experience life in all its fullness.

Visit their Website

The Trussell Trust

We support a nationwide network of food banks and together we provide emergency food and support to people facing hardship, and campaign for change to end the need for food banks in the UK.

Visit their Website

The Very Group

The UK’s largest integrated digital retailer and financial services provider, helping customers say yes for over 100 years with a seamless customer journey driven by data and technology, and flexible ways to pay.

Visit their Website

Trustfolio Ltd

Trustfolio is a ‘debt-tech’ collective with a mission to enable better debt solutions and advice. It acquired the TIPTrust Debt Adviser Support Portal in January 2022 and offers other tech solutions for creditors, debt solutions providers, and regulators.
Visit their Website

Vanquis Banking Group Plc

Vanquis Banking Group Plc specialises in consumer credit with Provident and Satsuma Loans brands. It also owns Moneybarn, which specialises in car finance for consumers in the non-standard credit market.

Visit their Website

Vision Blue Solutions t/a Connect

Connect formed out of Vision Blue Solutions to provide an improved linkage between creditors and IP’s. Simplifying process and improving data and compliance.

Visit their Website

Vulnerability Registration Service

Provides vulnerable consumers with a single reference point for recording their personal circumstances when looking to protect themselves against debt or related financial problems.

Visit their Website

Wescot Credit Services

Debt collection agency.

Visit their Website

Wilkin Chapman LLP

The firm has a large recoveries and insolvency team that supports a high volume of creditors from multiple sectors but in particular local government and Utilities creditors. Wilkin Chapman LLPs unique legal and Insolvency Practitioner service combined is challenging the traditional model and focusses on maximising potential creditor dividends.

Visit their Website

MALG North East & Yorkshire

Acclaim Credit Management & Recovery

We provide a fast, efficient and flexible credit management and debt recovery solution.

Visit their Website

Acquired Ltd

Acquired Ltd, also known as Acquired.com provide full payment life cycle management including collections via card and open banking, faster payments and treasury solutions.

Visit their Website

Anglian Water

Supplies water and water recycling services to more than 6 million customers in the East of England and Hartlepool.

Visit their Website
Arrow Global Logo

Arrow Global

A leading debt purchaser and manager.

Visit their Website

Ascendant Solutions Limited

Provides bespoke software solutions for both public and private sector debt collection.

Visit their Website

Ascent Performance Group (Ascent Legal, Ascent Contact)

Ascent is one of the UK’s largest specialist debt recovery law firms, widely recognised as a market leader in the provision of high-quality, ethically-led services, and in customer engagement and rehabilitation.

Visit their Website

Atom Bank

Atom Bank are the UK’s first bank built exclusively for mobile. We’re redefining what a bank should be, making things easier, transparent and better value.

Visit their Website

Auriga Services

Offers a complete range of assistance services, including management and delivery of both financial and non-financial support schemes, and delivery of advice to customers.

Visit their Website

Birmingham Settlement

Birmingham Settlement offers a wide range of services to the communities we serve, helping people to gain the skills and confidence they need to overcome life’s challenges and bring about positive change.

Visit their Website

Bristow & Sutor

A leading enforcement agency, providing nationwide enforcement and debt collection services to Local Authorities The company has an excellent reputation for ethical and partnership working with its clients.

Visit their Website

Brodies LLP

Brodies is the Scottish headquartered law firm offering clients the largest specialist legal resource in Scotland. It has offices in Edinburgh, Glasgow, Aberdeen and Brussels.

Visit their Website

C&R Software

Revolutionising collection and recovery, conquering complexity and prioritising the consumer experience.

Visit their Website

Christians Against Poverty (CAP)

Nationally recognised charity that works to help the most vulnerable out of poverty through free face-to-face debt management service, with advice and on-going support provided from head office.

Visit their Website

Citizens Advice

A network of independent charities throughout the UK that give free, confidential information and advice to assist people with money, legal, consumer and other problems. The organisation also campaigns to improve the policies and principles that affect people’s lives on a national level.

Visit their Website

Collaboration Network

The Collaboration Network is a professional membership organisation supporting cross sector learning and collaboration to improve service for consumers and colleagues.

Visit their Website
Computershare logo

Computershare

Global financial administration company.

Visit their Website

Court Enforcement Services

Bringing a fresh and modern customer-focused approach to the court enforcement sector in the UK.

Visit their Website

Credit Resource Solutions

Provide technology driven credit management Solutions. Engaging with clients and customers in a compliant, compassionate, and simple manner, encouraging self service to get it sorted.

Visit their Website

Debt Advice Foundation

Debt Advice Foundation are a National Debt Advice and Education Charity.

Visit their Website

Durham County Council

County Council.

Visit their Website

East Riding of Yorkshire Council

East Riding of Yorkshire Council is a unitary authority providing services to residents of the East Riding

Visit their Website

Ecospend Technologies Ltd

Ecospend Technologies are UK’s market leading open banking provider, registered by the FCA both for payment initiation (PIS) and account information (AIS) services.

Visit their Website

entitledto Ltd

Provides cost effective solutions to help organisations deliver their services through self-serve tools and adviser-led activities. Products include benefits calculators, budgeting tools and affordability calculators.

Visit their Website

Equita

Equita provide enforcement and debt recovery services to local authorities across Britain. Our network of offices allows us to work closely with our clients

Visit their Website

Equivo Ltd

Equivo was established to challenge our marketplace, to set new benchmark standards and to deliver innovative tech-enabled solutions.

Equivo has three key divisions; Collections & Field, Legal Services and Enforcement covering all disciplines within the debt and property recoveries lifecycle.

We are uniquely authorised and regulated by the Financial Conduct Authority, the Solicitors Regulation Authority and authorised by the Ministry of Justice, coming together to enable unique in-house capabilities and expertise at national scale across four regional offices and supported by a nationwide field team.

Visit their Website

Excel Civil Enforcement Ltd

Excel Civil Enforcement delivers outstanding enforcement, collection, training, qualifications and associated services to local authorities and central government departments with 100% employed certificated enforcement agents.

Visit their Website

Home Group

A social enterprise, charity and one of the UK’s largest providers of high-quality housing and integrated housing, health and social care.

Visit their Website

IE Hub

Empowering consumers to complete and share their I&E details at a pace that suits them. No set-up fees for creditors, simply pay for I&E’s you receive.

Visit their Website

IncomeMax

We help families to maximise their income and take control of their finances by providing personal welfare and money advice.

Visit their Website

Insolvency Practitioners Association

UK’s sole Recognised Professional Body dedicated to the insolvency profession. It is both a regulator and a membership organisation.

Visit their Website

Intrum UK

Intrum UK is a leading debt purchase and collection company committed to driving best practice both within our own business and across the industry.

Visit their Website

JT Maxwell Ltd

Experts in financial recovery, we bring back financial control and the chance to start again with professional support from a team that is passionate and dedicated to deliver the best debt solutions that is free advice to our clients and referral sources.

Visit their Website

Just

Through a managed service approach, Just provide a single route to use a diverse network of industry-leading experts to resolve problem debt.

Visit their Website

Lantern Debt Recovery Services Limited

Since 2008, Lantern have supported over 2 million customers in becoming debt free by following our Promise to Customers – ‘To Truly Put Our Customers at the Heart of Everything We Do’.  By offering solutions that are both affordable and realistic we ensure that this promise is fulfilled.

Visit their Website

Link Financial

One of Europe’s largest purchasers and servicers of performing, semi-performing and non-performing loans.

Visit their Website

Lowell

Leading provider of credit management services specialising in debt recovery, data analytics and customer insight.

Visit their Website

Money and Pensions Service

Money and Pensions Service is an arm’s-length body of the DWP and helps people to improve their financial wellbeing and build a better, more confident future.

Visit their Website

Nationwide

The world’s largest building society.

Visit their Website

Newlyn PLC

Our approach to recovery is to offer a service that is fair, ethical, consistent, and individual to both
clients and their customers.
We offer innovative ways to contact and communicate with our clients’ customers, giving them
every opportunity to address their debt as early as possible in the process of collection, with specific
consideration of those persons that are identified as vulnerable!
We work in partnership with our clients to ensure a joined-up approach achieving set goals and
objectives.
MISSION STATEMENT – To be the best at what we do, today and in the future for our staff, clients,
and the community.
Visit their Website

Northumbrian Water Limited / Essex and Suffolk Water Limited

We provide water and sewerage services in the north east of England. In the south east of England, we trade as ‘Essex and Suffolk Water’ in the supply of water services only.

Visit their Website

Opos Limited

Opos is a leading provider of consumer and commercial debt collection and BPO services in the banking, utility, telecoms and retail finance sectors.

Visit their Website

Pepper Advantage (UK)

The UK arm of Pepper Advantage was established in 2003, and today we’re one of the most successful and dynamic loan-servicing businesses throughout the four home nations.

Visit their Website

Perch Group

Perch Group is a fast growing group of companies that specialise in credit and asset management in the UK.

Visit their Website

Perennial

The UK’s only charity dedicated to helping everyone who works in horticulture, and their families, when times get tough.

Visit their Website

Policy in Practice

Helps organisations to support vulnerable families using its award winning software powered by an engine that knows how policies interact showing what actions people can take to be better off.

Visit their Website

PRA Group (UK) Ltd

A global leader in acquiring and collecting non-performing loans.

Visit their Website

Qualco SA

With more than 20 years of proven experience, Qualco is a leading Fintech solutions provider, enabling clients to realise value through the provision of operational platforms, data insights, digital experiences, and domain knowledge.

Visit their Website

Rotherham Metropolitan Borough Council

Rotherham Metropolitan Borough Council provide continuous service improvement – balancing collection rates, whilst helping those in financial need.

Visit their Website

Rundle & Co Limited

As one of the leading providers of ethical enforcement services to the public and private sector, we specialise in prompt recovery of debt including Council Tax, Business Rates, Road Traffic and Commercial Rent.

Visit their Website

Tandem Bank (formerly Oplo Group Limited)

One of the UK’s leading providers of consumer credit, providing a financially fair way for people to borrow and power their potential.

Visit their Website

TCN Inc.

TCN is a complete dialler replacement with full outbound, inbound, manual, preview, compliance suite and blended functionality. No hardware, no monthly minimums, or maintenance fees.

Visit their Website

The Salvation Army Trustee Company

A worldwide evangelical Christian church. Our mission is based on faith in Jesus Christ who wants everyone to experience life in all its fullness.

Visit their Website

The Trussell Trust

We support a nationwide network of food banks and together we provide emergency food and support to people facing hardship, and campaign for change to end the need for food banks in the UK.

Visit their Website

The Very Group

The UK’s largest integrated digital retailer and financial services provider, helping customers say yes for over 100 years with a seamless customer journey driven by data and technology, and flexible ways to pay.

Visit their Website

Trustfolio Ltd

Trustfolio is a ‘debt-tech’ collective with a mission to enable better debt solutions and advice. It acquired the TIPTrust Debt Adviser Support Portal in January 2022 and offers other tech solutions for creditors, debt solutions providers, and regulators.
Visit their Website

UK Search Limited

A niche debt collection agency with skill sets in data cleansing, tracing, collections and litigation. Focus on Treating Customers Fairly (TCF) and Vulnerability ensuring ethical collections.

Visit their Website

Vanquis Banking Group Plc

Vanquis Banking Group Plc specialises in consumer credit with Provident and Satsuma Loans brands. It also owns Moneybarn, which specialises in car finance for consumers in the non-standard credit market.

Visit their Website

Vulnerability Registration Service

Provides vulnerable consumers with a single reference point for recording their personal circumstances when looking to protect themselves against debt or related financial problems.

Visit their Website

Wescot Credit Services

Debt collection agency.

Visit their Website

Wilkin Chapman LLP

The firm has a large recoveries and insolvency team that supports a high volume of creditors from multiple sectors but in particular local government and Utilities creditors. Wilkin Chapman LLPs unique legal and Insolvency Practitioner service combined is challenging the traditional model and focusses on maximising potential creditor dividends.

Visit their Website

Yorkshire Water (Loop Customer Management Ltd)

We look after water and waste water services for more than 5 million customers across Yorkshire and the Humber.

Visit their Website

MALG Northern Ireland

Acquired Ltd

Acquired Ltd, also known as Acquired.com provide full payment life cycle management including collections via card and open banking, faster payments and treasury solutions.

Visit their Website
Arrow Global Logo

Arrow Global

A leading debt purchaser and manager.

Visit their Website

Auriga Services

Offers a complete range of assistance services, including management and delivery of both financial and non-financial support schemes, and delivery of advice to customers.

Visit their Website

Birmingham Settlement

Birmingham Settlement offers a wide range of services to the communities we serve, helping people to gain the skills and confidence they need to overcome life’s challenges and bring about positive change.

Visit their Website

Christians Against Poverty (CAP)

Nationally recognised charity that works to help the most vulnerable out of poverty through free face-to-face debt management service, with advice and on-going support provided from head office.

Visit their Website

Citizens Advice

A network of independent charities throughout the UK that give free, confidential information and advice to assist people with money, legal, consumer and other problems. The organisation also campaigns to improve the policies and principles that affect people’s lives on a national level.

Visit their Website

Citizens Advice Northern Ireland

Visit their Website

Collaboration Network

The Collaboration Network is a professional membership organisation supporting cross sector learning and collaboration to improve service for consumers and colleagues.

Visit their Website
Computershare logo

Computershare

Global financial administration company.

Visit their Website

Court Enforcement Services

Bringing a fresh and modern customer-focused approach to the court enforcement sector in the UK.

Visit their Website

Credit Resource Solutions

Provide technology driven credit management Solutions. Engaging with clients and customers in a compliant, compassionate, and simple manner, encouraging self service to get it sorted.

Visit their Website

Debt Advice Foundation

Debt Advice Foundation are a National Debt Advice and Education Charity.

Visit their Website

Ecospend Technologies Ltd

Ecospend Technologies are UK’s market leading open banking provider, registered by the FCA both for payment initiation (PIS) and account information (AIS) services.

Visit their Website

entitledto Ltd

Provides cost effective solutions to help organisations deliver their services through self-serve tools and adviser-led activities. Products include benefits calculators, budgeting tools and affordability calculators.

Visit their Website

Equita

Equita provide enforcement and debt recovery services to local authorities across Britain. Our network of offices allows us to work closely with our clients

Visit their Website

Equivo Ltd

Equivo was established to challenge our marketplace, to set new benchmark standards and to deliver innovative tech-enabled solutions.

Equivo has three key divisions; Collections & Field, Legal Services and Enforcement covering all disciplines within the debt and property recoveries lifecycle.

We are uniquely authorised and regulated by the Financial Conduct Authority, the Solicitors Regulation Authority and authorised by the Ministry of Justice, coming together to enable unique in-house capabilities and expertise at national scale across four regional offices and supported by a nationwide field team.

Visit their Website

Excel Civil Enforcement Ltd

Excel Civil Enforcement delivers outstanding enforcement, collection, training, qualifications and associated services to local authorities and central government departments with 100% employed certificated enforcement agents.

Visit their Website

Home Group

A social enterprise, charity and one of the UK’s largest providers of high-quality housing and integrated housing, health and social care.

Visit their Website

IE Hub

Empowering consumers to complete and share their I&E details at a pace that suits them. No set-up fees for creditors, simply pay for I&E’s you receive.

Visit their Website

IncomeMax

We help families to maximise their income and take control of their finances by providing personal welfare and money advice.

Visit their Website

Intrum UK

Intrum UK is a leading debt purchase and collection company committed to driving best practice both within our own business and across the industry.

Visit their Website

JT Maxwell Ltd

Experts in financial recovery, we bring back financial control and the chance to start again with professional support from a team that is passionate and dedicated to deliver the best debt solutions that is free advice to our clients and referral sources.

Visit their Website

Just

Through a managed service approach, Just provide a single route to use a diverse network of industry-leading experts to resolve problem debt.

Visit their Website

Link Financial

One of Europe’s largest purchasers and servicers of performing, semi-performing and non-performing loans.

Visit their Website

Lowell

Leading provider of credit management services specialising in debt recovery, data analytics and customer insight.

Visit their Website

Money and Pensions Service

Money and Pensions Service is an arm’s-length body of the DWP and helps people to improve their financial wellbeing and build a better, more confident future.

Visit their Website

Nationwide

The world’s largest building society.

Visit their Website

Opos Limited

Opos is a leading provider of consumer and commercial debt collection and BPO services in the banking, utility, telecoms and retail finance sectors.

Visit their Website

Pepper Advantage (UK)

The UK arm of Pepper Advantage was established in 2003, and today we’re one of the most successful and dynamic loan-servicing businesses throughout the four home nations.

Visit their Website

Perch Group

Perch Group is a fast growing group of companies that specialise in credit and asset management in the UK.

Visit their Website

Policy in Practice

Helps organisations to support vulnerable families using its award winning software powered by an engine that knows how policies interact showing what actions people can take to be better off.

Visit their Website

PRA Group (UK) Ltd

A global leader in acquiring and collecting non-performing loans.

Visit their Website

Qualco SA

With more than 20 years of proven experience, Qualco is a leading Fintech solutions provider, enabling clients to realise value through the provision of operational platforms, data insights, digital experiences, and domain knowledge.

Visit their Website

Tandem Bank (formerly Oplo Group Limited)

One of the UK’s leading providers of consumer credit, providing a financially fair way for people to borrow and power their potential.

Visit their Website

TCN Inc.

TCN is a complete dialler replacement with full outbound, inbound, manual, preview, compliance suite and blended functionality. No hardware, no monthly minimums, or maintenance fees.

Visit their Website

The Salvation Army Trustee Company

A worldwide evangelical Christian church. Our mission is based on faith in Jesus Christ who wants everyone to experience life in all its fullness.

Visit their Website

The Trussell Trust

We support a nationwide network of food banks and together we provide emergency food and support to people facing hardship, and campaign for change to end the need for food banks in the UK.

Visit their Website

Trustfolio Ltd

Trustfolio is a ‘debt-tech’ collective with a mission to enable better debt solutions and advice. It acquired the TIPTrust Debt Adviser Support Portal in January 2022 and offers other tech solutions for creditors, debt solutions providers, and regulators.
Visit their Website

Vanquis Banking Group Plc

Vanquis Banking Group Plc specialises in consumer credit with Provident and Satsuma Loans brands. It also owns Moneybarn, which specialises in car finance for consumers in the non-standard credit market.

Visit their Website

Vulnerability Registration Service

Provides vulnerable consumers with a single reference point for recording their personal circumstances when looking to protect themselves against debt or related financial problems.

Visit their Website

Wescot Credit Services

Debt collection agency.

Visit their Website

Wilkin Chapman LLP

The firm has a large recoveries and insolvency team that supports a high volume of creditors from multiple sectors but in particular local government and Utilities creditors. Wilkin Chapman LLPs unique legal and Insolvency Practitioner service combined is challenging the traditional model and focusses on maximising potential creditor dividends.

Visit their Website

MALG North West

Acquired Ltd

Acquired Ltd, also known as Acquired.com provide full payment life cycle management including collections via card and open banking, faster payments and treasury solutions.

Visit their Website

Angel Advance Limited

Ethical debt management company which concentrates purely on fair outcomes for its Customers.

Visit their Website
Arrow Global Logo

Arrow Global

A leading debt purchaser and manager.

Visit their Website

Ascent Performance Group (Ascent Legal, Ascent Contact)

Ascent is one of the UK’s largest specialist debt recovery law firms, widely recognised as a market leader in the provision of high-quality, ethically-led services, and in customer engagement and rehabilitation.

Visit their Website

Auriga Services

Offers a complete range of assistance services, including management and delivery of both financial and non-financial support schemes, and delivery of advice to customers.

Visit their Website

Birmingham Settlement

Birmingham Settlement offers a wide range of services to the communities we serve, helping people to gain the skills and confidence they need to overcome life’s challenges and bring about positive change.

Visit their Website

Bridgewater Finance Group Ltd

Bridgewater Finance Group Ltd, comprising  consumer focused brands, Financial Support Systems Ltd (FSS) & Bridgewater Support Solutions Ltd T/as DFH Financial Solutions.

Providing advice and solutions to individuals in debt.

Visit their Website

Bristow & Sutor

A leading enforcement agency, providing nationwide enforcement and debt collection services to Local Authorities The company has an excellent reputation for ethical and partnership working with its clients.

Visit their Website

Brodies LLP

Brodies is the Scottish headquartered law firm offering clients the largest specialist legal resource in Scotland. It has offices in Edinburgh, Glasgow, Aberdeen and Brussels.

Visit their Website

C&R Software

Revolutionising collection and recovery, conquering complexity and prioritising the consumer experience.

Visit their Website

Christians Against Poverty (CAP)

Nationally recognised charity that works to help the most vulnerable out of poverty through free face-to-face debt management service, with advice and on-going support provided from head office.

Visit their Website

Citizens Advice

A network of independent charities throughout the UK that give free, confidential information and advice to assist people with money, legal, consumer and other problems. The organisation also campaigns to improve the policies and principles that affect people’s lives on a national level.

Visit their Website

Collaboration Network

The Collaboration Network is a professional membership organisation supporting cross sector learning and collaboration to improve service for consumers and colleagues.

Visit their Website
Computershare logo

Computershare

Global financial administration company.

Visit their Website

Court Enforcement Services

Bringing a fresh and modern customer-focused approach to the court enforcement sector in the UK.

Visit their Website

Credit Resource Solutions

Provide technology driven credit management Solutions. Engaging with clients and customers in a compliant, compassionate, and simple manner, encouraging self service to get it sorted.

Visit their Website

Creditfix Ltd

Creditfix is one of the largest and most experienced personal insolvency practices in the UK, servicing Scotland, England, Wales and Northern Ireland.

Visit their Website

Debt Advice Foundation

Debt Advice Foundation are a National Debt Advice and Education Charity.

Visit their Website

Debt Movement UK Ltd

Debt Movement provides professional debt guidance and solutions that help people move out of debt, empowering them to take control of their finances.

Visit their Website

Ecospend Technologies Ltd

Ecospend Technologies are UK’s market leading open banking provider, registered by the FCA both for payment initiation (PIS) and account information (AIS) services.

Visit their Website

Engage Community Banking (Contis Financial Services)

Engage is the national brand for community banking. Through our partnership approach we are working to end financial exclusion and promoting financial opportunity for all.

Visit their Website

entitledto Ltd

Provides cost effective solutions to help organisations deliver their services through self-serve tools and adviser-led activities. Products include benefits calculators, budgeting tools and affordability calculators.

Visit their Website

Equita

Equita provide enforcement and debt recovery services to local authorities across Britain. Our network of offices allows us to work closely with our clients

Visit their Website

Equivo Ltd

Equivo was established to challenge our marketplace, to set new benchmark standards and to deliver innovative tech-enabled solutions.

Equivo has three key divisions; Collections & Field, Legal Services and Enforcement covering all disciplines within the debt and property recoveries lifecycle.

We are uniquely authorised and regulated by the Financial Conduct Authority, the Solicitors Regulation Authority and authorised by the Ministry of Justice, coming together to enable unique in-house capabilities and expertise at national scale across four regional offices and supported by a nationwide field team.

Visit their Website

Excel Civil Enforcement Ltd

Excel Civil Enforcement delivers outstanding enforcement, collection, training, qualifications and associated services to local authorities and central government departments with 100% employed certificated enforcement agents.

Visit their Website

Home Group

A social enterprise, charity and one of the UK’s largest providers of high-quality housing and integrated housing, health and social care.

Visit their Website

IE Hub

Empowering consumers to complete and share their I&E details at a pace that suits them. No set-up fees for creditors, simply pay for I&E’s you receive.

Visit their Website

IncomeMax

We help families to maximise their income and take control of their finances by providing personal welfare and money advice.

Visit their Website

Insolvency Practitioners Association

UK’s sole Recognised Professional Body dedicated to the insolvency profession. It is both a regulator and a membership organisation.

Visit their Website

Intrum UK

Intrum UK is a leading debt purchase and collection company committed to driving best practice both within our own business and across the industry.

Visit their Website

JT Maxwell Ltd

Experts in financial recovery, we bring back financial control and the chance to start again with professional support from a team that is passionate and dedicated to deliver the best debt solutions that is free advice to our clients and referral sources.

Visit their Website

Just

Through a managed service approach, Just provide a single route to use a diverse network of industry-leading experts to resolve problem debt.

Visit their Website

Link Financial

One of Europe’s largest purchasers and servicers of performing, semi-performing and non-performing loans.

Visit their Website

Lowell

Leading provider of credit management services specialising in debt recovery, data analytics and customer insight.

Visit their Website

Money and Pensions Service

Money and Pensions Service is an arm’s-length body of the DWP and helps people to improve their financial wellbeing and build a better, more confident future.

Visit their Website

Moorcroft Debt Recovery

Debt recovery specialists.

Visit their Website

Nationwide

The world’s largest building society.

Visit their Website

Newlyn PLC

Our approach to recovery is to offer a service that is fair, ethical, consistent, and individual to both
clients and their customers.
We offer innovative ways to contact and communicate with our clients’ customers, giving them
every opportunity to address their debt as early as possible in the process of collection, with specific
consideration of those persons that are identified as vulnerable!
We work in partnership with our clients to ensure a joined-up approach achieving set goals and
objectives.
MISSION STATEMENT – To be the best at what we do, today and in the future for our staff, clients,
and the community.
Visit their Website

Opos Limited

Opos is a leading provider of consumer and commercial debt collection and BPO services in the banking, utility, telecoms and retail finance sectors.

Visit their Website

Pennysmart CIC

Pennysmart provide telephone based free-to-client budgeting, benefits and regulated debt advice and casework to those in financial hardship and/or debt crisis.

Visit their Website

Pepper Advantage (UK)

The UK arm of Pepper Advantage was established in 2003, and today we’re one of the most successful and dynamic loan-servicing businesses throughout the four home nations.

Visit their Website

Perch Group

Perch Group is a fast growing group of companies that specialise in credit and asset management in the UK.

Visit their Website

Policy in Practice

Helps organisations to support vulnerable families using its award winning software powered by an engine that knows how policies interact showing what actions people can take to be better off.

Visit their Website

PRA Group (UK) Ltd

A global leader in acquiring and collecting non-performing loans.

Visit their Website

Preston City Council

Preston City Council provides statutory services. We also provide advice, assistance and representation for local residents who have Debt or Welfare Benefits problems.

Visit their Website

Qualco SA

With more than 20 years of proven experience, Qualco is a leading Fintech solutions provider, enabling clients to realise value through the provision of operational platforms, data insights, digital experiences, and domain knowledge.

Visit their Website

Rundle & Co Limited

As one of the leading providers of ethical enforcement services to the public and private sector, we specialise in prompt recovery of debt including Council Tax, Business Rates, Road Traffic and Commercial Rent.

Visit their Website

Tandem Bank (formerly Oplo Group Limited)

One of the UK’s leading providers of consumer credit, providing a financially fair way for people to borrow and power their potential.

Visit their Website

TCN Inc.

TCN is a complete dialler replacement with full outbound, inbound, manual, preview, compliance suite and blended functionality. No hardware, no monthly minimums, or maintenance fees.

Visit their Website

The Salvation Army Trustee Company

A worldwide evangelical Christian church. Our mission is based on faith in Jesus Christ who wants everyone to experience life in all its fullness.

Visit their Website

The Trussell Trust

We support a nationwide network of food banks and together we provide emergency food and support to people facing hardship, and campaign for change to end the need for food banks in the UK.

Visit their Website

The Very Group

The UK’s largest integrated digital retailer and financial services provider, helping customers say yes for over 100 years with a seamless customer journey driven by data and technology, and flexible ways to pay.

Visit their Website

Trustfolio Ltd

Trustfolio is a ‘debt-tech’ collective with a mission to enable better debt solutions and advice. It acquired the TIPTrust Debt Adviser Support Portal in January 2022 and offers other tech solutions for creditors, debt solutions providers, and regulators.
Visit their Website

United Utilities

United Utilities is the North West’s water company – keeping the taps flowing and the toilets flushing for 3 million homes and 200,000 businesses across the region.

Visit their Website

Vanquis Banking Group Plc

Vanquis Banking Group Plc specialises in consumer credit with Provident and Satsuma Loans brands. It also owns Moneybarn, which specialises in car finance for consumers in the non-standard credit market.

Visit their Website

Vision Blue Solutions t/a Connect

Connect formed out of Vision Blue Solutions to provide an improved linkage between creditors and IP’s. Simplifying process and improving data and compliance.

Visit their Website

Vulnerability Registration Service

Provides vulnerable consumers with a single reference point for recording their personal circumstances when looking to protect themselves against debt or related financial problems.

Visit their Website

Wescot Credit Services

Debt collection agency.

Visit their Website

Wilkin Chapman LLP

The firm has a large recoveries and insolvency team that supports a high volume of creditors from multiple sectors but in particular local government and Utilities creditors. Wilkin Chapman LLPs unique legal and Insolvency Practitioner service combined is challenging the traditional model and focusses on maximising potential creditor dividends.

Visit their Website

MALG South East

Acquired Ltd

Acquired Ltd, also known as Acquired.com provide full payment life cycle management including collections via card and open banking, faster payments and treasury solutions.

Visit their Website

Advising London

Advises, educates and supports Londoners so that they can exercise their rights and responsibilities around everyday problems in their lives such as debt, welfare benefits, housing, employment, and immigration issues.

Visit their Website

Affinity Water

The largest water-only supplier in the UK, providing 900 million litres of water each day to a population of more than 3.6 million people.

Visit their Website
Arrow Global Logo

Arrow Global

A leading debt purchaser and manager.

Visit their Website

Auriga Services

Offers a complete range of assistance services, including management and delivery of both financial and non-financial support schemes, and delivery of advice to customers.

Visit their Website

Birmingham Settlement

Birmingham Settlement offers a wide range of services to the communities we serve, helping people to gain the skills and confidence they need to overcome life’s challenges and bring about positive change.

Visit their Website

Blake Morgan LLP

A full service law firm with offices across the UK.

Visit their Website

Bristow & Sutor

A leading enforcement agency, providing nationwide enforcement and debt collection services to Local Authorities The company has an excellent reputation for ethical and partnership working with its clients.

Visit their Website

Bromley Community Counselling Service

Provides counselling, including free debt, benefits, and housing advice, to anyone over the age of 18 who lives in the London Borough of Bromley or surrounding areas.

Visit their Website

C&R Software

Revolutionising collection and recovery, conquering complexity and prioritising the consumer experience.

Visit their Website
Cabot CM Logo

Cabot Credit Management

A market leader in credit management services including debt purchasing, contingency collections, business process outsourcing and litigation.

Visit their Website

CCSCollect Ltd

Debt collection agency based in Thornton Heath, Surrey. 

Visit their Website

Chandlers Limited

Chandlers is one of the leading enforcement agencies since its incorporation in 1996, providing nationwide enforcement and debt collection services to Local Authorities.

Visit their Website

Christians Against Poverty (CAP)

Nationally recognised charity that works to help the most vulnerable out of poverty through free face-to-face debt management service, with advice and on-going support provided from head office.

Visit their Website

Citizens Advice

A network of independent charities throughout the UK that give free, confidential information and advice to assist people with money, legal, consumer and other problems. The organisation also campaigns to improve the policies and principles that affect people’s lives on a national level.

Visit their Website

Collaboration Network

The Collaboration Network is a professional membership organisation supporting cross sector learning and collaboration to improve service for consumers and colleagues.

Visit their Website
Computershare logo

Computershare

Global financial administration company.

Visit their Website

Court Enforcement Services

Bringing a fresh and modern customer-focused approach to the court enforcement sector in the UK.

Visit their Website

Crawley Borough Council

Local Authority.

Visit their Website

Credit Resource Solutions

Provide technology driven credit management Solutions. Engaging with clients and customers in a compliant, compassionate, and simple manner, encouraging self service to get it sorted.

Visit their Website

Creditfix Ltd

Creditfix is one of the largest and most experienced personal insolvency practices in the UK, servicing Scotland, England, Wales and Northern Ireland.

Visit their Website

Creditspring

We have created a new kind of backup plan to help people without savings better manage unexpected expenses and avoid riskier types of debt.

Visit their Website

Debt Advice Foundation

Debt Advice Foundation are a National Debt Advice and Education Charity.

Visit their Website

Dukes Bailiffs Limited

Known for its excellent reputation in ethical enforcement and partnership working with clients, Dukes is a leading provider of enforcement and debt collection services to Local Authorities nationwide.

Visit their Website

Ecospend Technologies Ltd

Ecospend Technologies are UK’s market leading open banking provider, registered by the FCA both for payment initiation (PIS) and account information (AIS) services.

Visit their Website

entitledto Ltd

Provides cost effective solutions to help organisations deliver their services through self-serve tools and adviser-led activities. Products include benefits calculators, budgeting tools and affordability calculators.

Visit their Website

Equita

Equita provide enforcement and debt recovery services to local authorities across Britain. Our network of offices allows us to work closely with our clients

Visit their Website

Equivo Ltd

Equivo was established to challenge our marketplace, to set new benchmark standards and to deliver innovative tech-enabled solutions.

Equivo has three key divisions; Collections & Field, Legal Services and Enforcement covering all disciplines within the debt and property recoveries lifecycle.

We are uniquely authorised and regulated by the Financial Conduct Authority, the Solicitors Regulation Authority and authorised by the Ministry of Justice, coming together to enable unique in-house capabilities and expertise at national scale across four regional offices and supported by a nationwide field team.

Visit their Website

Excel Civil Enforcement Ltd

Excel Civil Enforcement delivers outstanding enforcement, collection, training, qualifications and associated services to local authorities and central government departments with 100% employed certificated enforcement agents.

Visit their Website

Experian

World’s leading global information services company offering credit scoring and reporting.

Visit their Website

Family Mosaic

London-based housing association.

Visit their Website

Financial Cloud

Financial Cloud is the ultimate Financial CRM. Trusted by some of the UK’s largest financial institutions and innovative start-ups to deliver exceptional customer experiences.

Visit their Website

Folkestone & Hythe District Council

Newly established Council welfare team since April 2020 helping people with payment of their rent and council tax as well as signposting for other types of help.

Visit their Website

Global Debt Recovery Limited

Global Debt Recovery Limited are Tracing and Collections Specialists.

Visit their Website

Home Group

A social enterprise, charity and one of the UK’s largest providers of high-quality housing and integrated housing, health and social care.

Visit their Website

IE Hub

Empowering consumers to complete and share their I&E details at a pace that suits them. No set-up fees for creditors, simply pay for I&E’s you receive.

Visit their Website

IncomeMax

We help families to maximise their income and take control of their finances by providing personal welfare and money advice.

Visit their Website

Insolvency Practitioners Association

UK’s sole Recognised Professional Body dedicated to the insolvency profession. It is both a regulator and a membership organisation.

Visit their Website

Intrum UK

Intrum UK is a leading debt purchase and collection company committed to driving best practice both within our own business and across the industry.

Visit their Website

JT Maxwell Ltd

Experts in financial recovery, we bring back financial control and the chance to start again with professional support from a team that is passionate and dedicated to deliver the best debt solutions that is free advice to our clients and referral sources.

Visit their Website

Just

Through a managed service approach, Just provide a single route to use a diverse network of industry-leading experts to resolve problem debt.

Visit their Website

Lester Aldridge LLP

Lester Aldridge is a full service law firm specialising in bulk recoveries (debt and asset recovery) and we can help every step of the way.

Visit their Website

Lightning Reach

Financial support portal which makes it easy for people to access a range of personalised support (e.g. grants, benefits, help with bills) in one place

Visit their Website

Link Financial

One of Europe’s largest purchasers and servicers of performing, semi-performing and non-performing loans.

Visit their Website

Lowell

Leading provider of credit management services specialising in debt recovery, data analytics and customer insight.

Visit their Website

Medway Council

Medway Council are a unitary authority in the south-east providing all local government services in Medway for approximately 280,000 residents.

Visit their Website

Mid Sussex District Council

Mid Sussex is a local government district in West Sussex. It includes the towns of East Grinstead, Haywards Heath and Burgess Hill.

Visit their Website

Money A+E

Award winning social enterprise that provides money advice and educational services to BAME (Black, Asian, minority ethic) and hard to reach communities in London.

Visit their Website

Money and Pensions Service

Money and Pensions Service is an arm’s-length body of the DWP and helps people to improve their financial wellbeing and build a better, more confident future.

Visit their Website

Moneybarn

The UK’s largest non-standard car finance lender.

Visit their Website

Nationwide

The world’s largest building society.

Visit their Website

Newlyn PLC

Our approach to recovery is to offer a service that is fair, ethical, consistent, and individual to both
clients and their customers.
We offer innovative ways to contact and communicate with our clients’ customers, giving them
every opportunity to address their debt as early as possible in the process of collection, with specific
consideration of those persons that are identified as vulnerable!
We work in partnership with our clients to ensure a joined-up approach achieving set goals and
objectives.
MISSION STATEMENT – To be the best at what we do, today and in the future for our staff, clients,
and the community.
Visit their Website

oneSource Debt Resolution Service

An ethical, supportive local authority debt service.

Visit their Website

Oodle Car Finance (Oodle Financial Services Ltd)

The fastest growing car finance company in the UK, helping customers shop with dealers online and in-person to find the best used car for their budget.

Visit their Website

Opos Limited

Opos is a leading provider of consumer and commercial debt collection and BPO services in the banking, utility, telecoms and retail finance sectors.

Visit their Website

Pepper Advantage (UK)

The UK arm of Pepper Advantage was established in 2003, and today we’re one of the most successful and dynamic loan-servicing businesses throughout the four home nations.

Visit their Website

Perch Group

Perch Group is a fast growing group of companies that specialise in credit and asset management in the UK.

Visit their Website

Plain Numbers

We enable organisations to better support their customers who struggle with numbers.

Visit their Website

Policy in Practice

Helps organisations to support vulnerable families using its award winning software powered by an engine that knows how policies interact showing what actions people can take to be better off.

Visit their Website

PRA Group (UK) Ltd

A global leader in acquiring and collecting non-performing loans.

Visit their Website

Qualco SA

With more than 20 years of proven experience, Qualco is a leading Fintech solutions provider, enabling clients to realise value through the provision of operational platforms, data insights, digital experiences, and domain knowledge.

Visit their Website

Rainbow Money Advice

A service provided by Barnet Community Projects offering a free, confidential, impartial and non-judgemental Money Advice service on Tuesdays, by appointment.

Visit their Website

Rooted Finance

Rooted Finance is a pioneering debt and money advice Charity . It provides bespoke support to manage financial distress helping individuals towards financial wellbeing and resilience.

Visit their Website

Royal British Legion

Works to bring together the nation, communities, and individuals to create better futures for our armed forces and their families.

Visit their Website

Rundle & Co Limited

As one of the leading providers of ethical enforcement services to the public and private sector, we specialise in prompt recovery of debt including Council Tax, Business Rates, Road Traffic and Commercial Rent.

Visit their Website

Solaris Law Limited (formerly Azzurro Law Limited)

Solaris Law Limited (formerly Azzurro Law) is a specialist business to business legal recoveries and dispute resolution firm with a sole focus on commercial recoveries. This enables them to concentrate their resources into one area, making them true experts in commercial recoveries.

Solaris Law Limited is an ABS (Alternative Business Structure) combining legal expertise and excellence with business acumen and commercial experience. They have the freedom, flexibility and capital to address all of your business needs.

Visit their Website

Southern Housing

We’re one of the largest housing providers in the UK with over 77,000 homes across London, the South East, the Isle of Wight and the Midlands, giving over 167,000 people somewhere affordable to call their own.

Visit their Website

Southwark Council

Local Authority providing services to residents of Southwark, in South East London.

Visit their Website

Tandem Bank (formerly Oplo Group Limited)

One of the UK’s leading providers of consumer credit, providing a financially fair way for people to borrow and power their potential.

Visit their Website

TCN Inc.

TCN is a complete dialler replacement with full outbound, inbound, manual, preview, compliance suite and blended functionality. No hardware, no monthly minimums, or maintenance fees.

Visit their Website

The Hyde Group

We are one of the UK’s leading and award-winning providers of affordable housing in London, the south east of England and neighbouring areas.  Our main business is to provide and manage good quality and safe accommodation, at prices people can afford to buy or rent on long tenancies.

Visit their Website

The Salvation Army Trustee Company

A worldwide evangelical Christian church. Our mission is based on faith in Jesus Christ who wants everyone to experience life in all its fullness.

Visit their Website

The Trussell Trust

We support a nationwide network of food banks and together we provide emergency food and support to people facing hardship, and campaign for change to end the need for food banks in the UK.

Visit their Website

Toynbee Hall (Debt Free London)

Debt Free London is a unique partnership of charities led by Toynbee Hall that provides free, expert advice to Londoners with problem debt.

Visit their Website

Trustfolio Ltd

Trustfolio is a ‘debt-tech’ collective with a mission to enable better debt solutions and advice. It acquired the TIPTrust Debt Adviser Support Portal in January 2022 and offers other tech solutions for creditors, debt solutions providers, and regulators.
Visit their Website

Vanquis Banking Group Plc

Vanquis Banking Group Plc specialises in consumer credit with Provident and Satsuma Loans brands. It also owns Moneybarn, which specialises in car finance for consumers in the non-standard credit market.

Visit their Website

Vulnerability Registration Service

Provides vulnerable consumers with a single reference point for recording their personal circumstances when looking to protect themselves against debt or related financial problems.

Visit their Website

Wescot Credit Services

Debt collection agency.

Visit their Website

Wilkin Chapman LLP

The firm has a large recoveries and insolvency team that supports a high volume of creditors from multiple sectors but in particular local government and Utilities creditors. Wilkin Chapman LLPs unique legal and Insolvency Practitioner service combined is challenging the traditional model and focusses on maximising potential creditor dividends.

Visit their Website

MALG South West

Acquired Ltd

Acquired Ltd, also known as Acquired.com provide full payment life cycle management including collections via card and open banking, faster payments and treasury solutions.

Visit their Website

ALD Automotive

ALD Automotive is the leading vehicle leasing operation in Europe and is a leader in innovation and service quality.

Visit their Website

Auriga Services

Offers a complete range of assistance services, including management and delivery of both financial and non-financial support schemes, and delivery of advice to customers.

Visit their Website

Birmingham Settlement

Birmingham Settlement offers a wide range of services to the communities we serve, helping people to gain the skills and confidence they need to overcome life’s challenges and bring about positive change.

Visit their Website

C&R Software

Revolutionising collection and recovery, conquering complexity and prioritising the consumer experience.

Visit their Website

Citizens Advice

A network of independent charities throughout the UK that give free, confidential information and advice to assist people with money, legal, consumer and other problems. The organisation also campaigns to improve the policies and principles that affect people’s lives on a national level.

Visit their Website

Collaboration Network

The Collaboration Network is a professional membership organisation supporting cross sector learning and collaboration to improve service for consumers and colleagues.

Visit their Website

Court Enforcement Services

Bringing a fresh and modern customer-focused approach to the court enforcement sector in the UK.

Visit their Website

Credit Resource Solutions

Provide technology driven credit management Solutions. Engaging with clients and customers in a compliant, compassionate, and simple manner, encouraging self service to get it sorted.

Visit their Website

Debt Advice Foundation

Debt Advice Foundation are a National Debt Advice and Education Charity.

Visit their Website

Ecospend Technologies Ltd

Ecospend Technologies are UK’s market leading open banking provider, registered by the FCA both for payment initiation (PIS) and account information (AIS) services.

Visit their Website

entitledto Ltd

Provides cost effective solutions to help organisations deliver their services through self-serve tools and adviser-led activities. Products include benefits calculators, budgeting tools and affordability calculators.

Visit their Website

Excel Civil Enforcement Ltd

Excel Civil Enforcement delivers outstanding enforcement, collection, training, qualifications and associated services to local authorities and central government departments with 100% employed certificated enforcement agents.

Visit their Website

Financial Cloud

Financial Cloud is the ultimate Financial CRM. Trusted by some of the UK’s largest financial institutions and innovative start-ups to deliver exceptional customer experiences.

Visit their Website

Home Group

A social enterprise, charity and one of the UK’s largest providers of high-quality housing and integrated housing, health and social care.

Visit their Website

IE Hub

Empowering consumers to complete and share their I&E details at a pace that suits them. No set-up fees for creditors, simply pay for I&E’s you receive.

Visit their Website

IncomeMax

We help families to maximise their income and take control of their finances by providing personal welfare and money advice.

Visit their Website

JT Maxwell Ltd

Experts in financial recovery, we bring back financial control and the chance to start again with professional support from a team that is passionate and dedicated to deliver the best debt solutions that is free advice to our clients and referral sources.

Visit their Website

Just

Through a managed service approach, Just provide a single route to use a diverse network of industry-leading experts to resolve problem debt.

Visit their Website

LOQBOX Savings

LOQBOX build your credit history while you save

Visit their Website

Mid Devon District Council

Mid Devon District Council.

Visit their Website

Money and Pensions Service

Money and Pensions Service is an arm’s-length body of the DWP and helps people to improve their financial wellbeing and build a better, more confident future.

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Newlyn PLC

Our approach to recovery is to offer a service that is fair, ethical, consistent, and individual to both
clients and their customers.
We offer innovative ways to contact and communicate with our clients’ customers, giving them
every opportunity to address their debt as early as possible in the process of collection, with specific
consideration of those persons that are identified as vulnerable!
We work in partnership with our clients to ensure a joined-up approach achieving set goals and
objectives.
MISSION STATEMENT – To be the best at what we do, today and in the future for our staff, clients,
and the community.
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Opos Limited

Opos is a leading provider of consumer and commercial debt collection and BPO services in the banking, utility, telecoms and retail finance sectors.

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Pepper Advantage (UK)

The UK arm of Pepper Advantage was established in 2003, and today we’re one of the most successful and dynamic loan-servicing businesses throughout the four home nations.

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Perch Group

Perch Group is a fast growing group of companies that specialise in credit and asset management in the UK.

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Policy in Practice

Helps organisations to support vulnerable families using its award winning software powered by an engine that knows how policies interact showing what actions people can take to be better off.

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Qualco SA

With more than 20 years of proven experience, Qualco is a leading Fintech solutions provider, enabling clients to realise value through the provision of operational platforms, data insights, digital experiences, and domain knowledge.

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Reach:Out (a service from Sigma Connected)

Connecting with people in debt and helping them get free support and advice relevant to the challenges they face; also raising awareness of the amazing support our client (their lender or supplier) can offer.

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Rundle & Co Limited

As one of the leading providers of ethical enforcement services to the public and private sector, we specialise in prompt recovery of debt including Council Tax, Business Rates, Road Traffic and Commercial Rent.

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Sigma Connected Ltd

A leading contact centre and outsourcing services (BPO) provider that specialises in expert white label customer contact solutions for businesses in utilities and financial services.

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South West Water

We want all of our customers to receive a bill that’s affordable and value for money, and to receive the highest levels of service regardless of their circumstances. By delivering efficiency and expanding our industry tool set we want to make water poverty a thing of the past.

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Sovereign Housing Association

We are a leading Housing Association in the South and South West of England, striving to provide quality, affordable homes, in happy, successful places, driven by our social purpose.

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Spendable CIC (harmoney)

Spendable CIC (harmoney) operates a free debt and welfare rights service based in Poole.

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StepChange Debt Charity

UK’s largest provider of free, independent debt advice and managed solutions.

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Tandem Bank (formerly Oplo Group Limited)

One of the UK’s leading providers of consumer credit, providing a financially fair way for people to borrow and power their potential.

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TCN Inc.

TCN is a complete dialler replacement with full outbound, inbound, manual, preview, compliance suite and blended functionality. No hardware, no monthly minimums, or maintenance fees.

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The Hyde Group

We are one of the UK’s leading and award-winning providers of affordable housing in London, the south east of England and neighbouring areas.  Our main business is to provide and manage good quality and safe accommodation, at prices people can afford to buy or rent on long tenancies.

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The Salvation Army Trustee Company

A worldwide evangelical Christian church. Our mission is based on faith in Jesus Christ who wants everyone to experience life in all its fullness.

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The Trussell Trust

We support a nationwide network of food banks and together we provide emergency food and support to people facing hardship, and campaign for change to end the need for food banks in the UK.

Visit their Website

Trustfolio Ltd

Trustfolio is a ‘debt-tech’ collective with a mission to enable better debt solutions and advice. It acquired the TIPTrust Debt Adviser Support Portal in January 2022 and offers other tech solutions for creditors, debt solutions providers, and regulators.
Visit their Website

University of Bristol

An independent research centre that specialises in social research across all areas of personal finance.

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Vulnerability Registration Service

Provides vulnerable consumers with a single reference point for recording their personal circumstances when looking to protect themselves against debt or related financial problems.

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Welsh Water (Dwr Cymru)

Welsh Water is a not-for-profit company which supplies drinking water and wastewater services to most of Wales and parts of western England

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Wessex Water

Regional water and sewerage business serving 2.8 million customers across the South West of England.

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Wiltshire Money

The aim of Wiltshire Money is to provide support to its member organisations so that they can help their clients to make informed financial choices and be in control of their money.

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MALG East Anglia

Acquired Ltd

Acquired Ltd, also known as Acquired.com provide full payment life cycle management including collections via card and open banking, faster payments and treasury solutions.

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Birmingham Settlement

Birmingham Settlement offers a wide range of services to the communities we serve, helping people to gain the skills and confidence they need to overcome life’s challenges and bring about positive change.

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C&R Software

Revolutionising collection and recovery, conquering complexity and prioritising the consumer experience.

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Collaboration Network

The Collaboration Network is a professional membership organisation supporting cross sector learning and collaboration to improve service for consumers and colleagues.

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Court Enforcement Services

Bringing a fresh and modern customer-focused approach to the court enforcement sector in the UK.

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Credit Resource Solutions

Provide technology driven credit management Solutions. Engaging with clients and customers in a compliant, compassionate, and simple manner, encouraging self service to get it sorted.

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Debt Advice Foundation

Debt Advice Foundation are a National Debt Advice and Education Charity.

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Ecospend Technologies Ltd

Ecospend Technologies are UK’s market leading open banking provider, registered by the FCA both for payment initiation (PIS) and account information (AIS) services.

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Excel Civil Enforcement Ltd

Excel Civil Enforcement delivers outstanding enforcement, collection, training, qualifications and associated services to local authorities and central government departments with 100% employed certificated enforcement agents.

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Financial Cloud

Financial Cloud is the ultimate Financial CRM. Trusted by some of the UK’s largest financial institutions and innovative start-ups to deliver exceptional customer experiences.

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IncomeMax

We help families to maximise their income and take control of their finances by providing personal welfare and money advice.

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JT Maxwell Ltd

Experts in financial recovery, we bring back financial control and the chance to start again with professional support from a team that is passionate and dedicated to deliver the best debt solutions that is free advice to our clients and referral sources.

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Just

Through a managed service approach, Just provide a single route to use a diverse network of industry-leading experts to resolve problem debt.

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Money and Pensions Service

Money and Pensions Service is an arm’s-length body of the DWP and helps people to improve their financial wellbeing and build a better, more confident future.

Visit their Website

Newlyn PLC

Our approach to recovery is to offer a service that is fair, ethical, consistent, and individual to both
clients and their customers.
We offer innovative ways to contact and communicate with our clients’ customers, giving them
every opportunity to address their debt as early as possible in the process of collection, with specific
consideration of those persons that are identified as vulnerable!
We work in partnership with our clients to ensure a joined-up approach achieving set goals and
objectives.
MISSION STATEMENT – To be the best at what we do, today and in the future for our staff, clients,
and the community.
Visit their Website

Northumbrian Water Limited / Essex and Suffolk Water Limited

We provide water and sewerage services in the north east of England. In the south east of England, we trade as ‘Essex and Suffolk Water’ in the supply of water services only.

Visit their Website

Opos Limited

Opos is a leading provider of consumer and commercial debt collection and BPO services in the banking, utility, telecoms and retail finance sectors.

Visit their Website

PayPlan

One of the UK’s leading free debt advice providers, providing free expert debt advice and guidance, helping people find a way out of debt and take back control of their money and their lives.

Visit their Website

Pepper Advantage (UK)

The UK arm of Pepper Advantage was established in 2003, and today we’re one of the most successful and dynamic loan-servicing businesses throughout the four home nations.

Visit their Website

Perch Group

Perch Group is a fast growing group of companies that specialise in credit and asset management in the UK.

Visit their Website

Policy in Practice

Helps organisations to support vulnerable families using its award winning software powered by an engine that knows how policies interact showing what actions people can take to be better off.

Visit their Website

Qualco SA

With more than 20 years of proven experience, Qualco is a leading Fintech solutions provider, enabling clients to realise value through the provision of operational platforms, data insights, digital experiences, and domain knowledge.

Visit their Website

Rundle & Co Limited

As one of the leading providers of ethical enforcement services to the public and private sector, we specialise in prompt recovery of debt including Council Tax, Business Rates, Road Traffic and Commercial Rent.

Visit their Website

Tandem Bank (formerly Oplo Group Limited)

One of the UK’s leading providers of consumer credit, providing a financially fair way for people to borrow and power their potential.

Visit their Website

TCN Inc.

TCN is a complete dialler replacement with full outbound, inbound, manual, preview, compliance suite and blended functionality. No hardware, no monthly minimums, or maintenance fees.

Visit their Website

The Salvation Army Trustee Company

A worldwide evangelical Christian church. Our mission is based on faith in Jesus Christ who wants everyone to experience life in all its fullness.

Visit their Website

The Trussell Trust

We support a nationwide network of food banks and together we provide emergency food and support to people facing hardship, and campaign for change to end the need for food banks in the UK.

Visit their Website

Trustfolio Ltd

Trustfolio is a ‘debt-tech’ collective with a mission to enable better debt solutions and advice. It acquired the TIPTrust Debt Adviser Support Portal in January 2022 and offers other tech solutions for creditors, debt solutions providers, and regulators.
Visit their Website

National

Ascent Performance Group (Ascent Legal, Ascent Contact)

Ascent is one of the UK’s largest specialist debt recovery law firms, widely recognised as a market leader in the provision of high-quality, ethically-led services, and in customer engagement and rehabilitation.

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