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October 2020

  • MALG Virtual Summit October 2020

    29 Oct 2020

    09.00 to 12.15


    Zoom Conference

    The MALG Virtual Summit is a half day session (9.00am-12.15pm) featuring a keynote presentation, breakout sessions and a panel debate based on the theme of innovating to meet increasing demand as a result of the Coronavirus pandemic. As always with MALG events, there will be the opportunity for open discussion and networking in a non-judgemental environment. Attendance attracts 2 CPD points for Institute of Money Advisers members.

    Thank you to our headline sponsor Intrum and other sponsors Lester Aldridge, CDER Group, Lantern, Dukes Bailiffs, and Computershare.

    • 08.45: Room opens to welcome participants
    • 09.00: Introduction/Housekeeping/IT Overview
    • 09.10: Chair’s Opening Remarks
    • 09.20: Keynote – The Shift to a Digital Economy: Anton Ruddenklau, Head of Digital & Innovation, Financial Services, KPMG
    • 09.45: Breakout Sessions…
      • Breathing Space Update – Presented by The Insolvency Service
      • National Money Adviser Network – Presented by MaPS, Money Advice Trust and Sunderland City Council
      • Deficit Budgets – Presented by Citizens Advice
    • 10.15: Networking Comfort Break
    • 10.25: Panel Debate – A gradual trickle or a sudden torrent – how will the expected increase in demand for debt advice play out? Panellists from MaPs, Money Advice Trust, StepChange Debt Charity, IPPR, CSA and UK Finance
    • 11.25: Networking Comfort Break
    • 11.35: Breakout Sessions…
      • Focusing on Adviser Wellbeing – Presented by Money Advice Scotland
      • Building Financial Resilience to get ahead of the Curve – Policy in Practice and Financial Wellness Group
      • Priority Debts – Are things about to Change? – Presented by Intrum, Cabinet Office, IRRV and PayPlan
    • 12.05: Chair’s Closing Remarks
    • 12.15: Close

    Find out more and book here.

November 2020

  • MALG and Money Advice Trust GDPR and Vulnerability Guide launch webinar

    04 Nov 2020

    10.00 to 11.00



    A new guide from the Money Advice Liaison Group (MALG) and the Money Advice Trust seeks to help firms meet data protection regulation and support vulnerable customer needs, by understanding the overlap between GDPR and vulnerability, and striking the right balance between human experience and data.

    ‘Vulnerability, GDPR, and disclosure: A practical guide for creditors and advisers’ will be launched on 4 November 2020 via a webinar, which you can register for here. On the webinar, the authors of the guide, Chris Fitch – Money Advice Trust Vulnerability Lead Consultant – and Robert Bell – a data protection expert, will be joined by Paul Smee, Chair of MALG, Nina Best, Senior Legal Counsel and Data Protection Officer, Capital One and Dan Holloway, Writer and Lived Experience Expert, to discuss how firms can use it.

    The full guide will then be available as a download on this page of our website and on the Money Advice Trust website.

    The creation of the guide has kindly been supported by NatWest, Shoosmiths, Vision Blue, Financial Wellness Group, PayPlan and Experian.

  • MALG South West Virtual Meeting November 2020

    12 Nov 2020


    Zoom Conference

  • MALG Scotland Virtual Meeting November 2020

    17 Nov 2020

    11.00 to 13.00


    Zoom Conference

  • MALG Midlands Virtual Meeting November 2020

    19 Nov 2020


    Zoom Conference

  • MALG North West Virtual Meeting November 2020

    25 Nov 2020

    11.00 to 13.00


    Zoom Conference

    Details to follow soon…

December 2020

  • MALG East Anglia Virtual Meeting December 2020

    03 Dec 2020

    10.00 to 12.30


    Zoom Conference

    The first meeting of the newly launched MALG East Anglia group will take place via Zoom on Thursday 3 December 2020.

    If you are interested in joining the group and/or attending the meeting, please email

    Details to follow…

  • MALG North East & Yorkshire Virtual Meeting December 2020

    10 Dec 2020


    Zoom Conference

    Details coming soon…

March 2021

  • MALG Conference 2021

    25 Mar 2021

    09.00 to 16.30


    No. 11 Cavendish Square, London, W1G 0AN

    Due to Covid-19 restrictions, the MALG Conference 2020 has been re-scheduled to Thursday 25 March 2021. A virtual event will take place on the original date of 29 October 2020. Visit for information and updates over the coming months.