05 Jun 2026
10.00am to 11.00am
Location
Zoom
The MALG Members Friday Forum, sponsored by PRA Group, is a fortnightly ‘drop in’ video conference held via ‘Zoom’ between 10am and 11am. It provides a virtual means for national and regional MALG members, which include money advice agencies, creditors, debt collection agencies, enforcement agents, utilities companies, regulators, policy makers and others, to ask each other questions, share ideas and best practice. In line with MALG’s ethos of non-judgemental free discussion, the sessions are not recorded. There is no need for MALG members to register in advance and participants are free to join and leave at any time during the hour-long slot.
Find out more including dates, times, and how to access the Zoom link here.
10 Jun 2026
Location
Computershare - The Pavilions, Bridgwater Road, Bristol BS13 8AE
The MALG South West Regional Members Meeting is scheduled to take place face to face on Wednesday 10 June 2026. Thanks to our members at Computershare who have agreed to sponsor and host this meeting at their premises – The Pavilions, Bridgwater Road, Bristol BS13 8AE.
The theme for this meeting will be “Supporting Customers Through Financial Pressure: Insight, Action & Partnership”
All eligible Members will receive an invitation via email with the link to register their place for the event, nearer the date.
AGENDA
9:45 – 10:15 Arrival and Networking
10:15 – 10:30 MALG Update and Welcome
10:30 – 11:00 The Reality of Financial Pressure: Insights from the Money View Survey
11:00 – 11:30 Understanding & Supporting Older Customers in Financial Difficulty
11:30 – 11:40 Comfort Break
11:40 – 12:30 Supporting Customers & Colleagues Through Financial Challenge – Panel Discussion
12:30 – 13:20 Networking Lunch
13:20 – 14:10 Exploring Sector Challenges: Data, Vulnerability & Performance
14:10 – 14:20 Comfort Break
14:20 – 14:50 Unlocking Financial Support: Grants, I&E & Improving Customer Outcomes
14:50 – 15:00 Close and Final Thoughts
18 Jun 2026
10.00 to 12.15
Location
ZOOM
The MALG North East & Yorks Regional Members Meeting is scheduled to take place virtually on Thursday 18 June 2026. The theme of the meeting will be ‘Deep Dive on the Impacts of Gambling and the Role of Financial Services in Tackling Harm.’
All eligible members will receive an invitation via email with the link to register their place for the event, nearer the date.
19 Jun 2026
10.00am to 11.00am
Location
Zoom
The MALG Members Friday Forum, sponsored by PRA Group, is a fortnightly ‘drop in’ video conference held via ‘Zoom’ between 10am and 11am. It provides a virtual means for national and regional MALG members, which include money advice agencies, creditors, debt collection agencies, enforcement agents, utilities companies, regulators, policy makers and others, to ask each other questions, share ideas and best practice. In line with MALG’s ethos of non-judgemental free discussion, the sessions are not recorded. There is no need for MALG members to register in advance and participants are free to join and leave at any time during the hour-long slot.
Find out more including dates, times, and how to access the Zoom link here.
29 Jun 2026
10:45am to 2:00pm
Location
To be confirmed
The MALG Midlands Regional Members Meeting is scheduled to take place face to face on Monday 29 June 2026. This meeting will be around the ‘Focus on Financial Inclusion’ , venue will be confirmed shortly.
All eligible Members will receive an invitation via email with the link to register their place for the event, nearer the date.
Agenda to follow…
01 Jul 2026
Location
Venue TBC
The MALG North West Regional Members Meeting is being held face to face on Wednesday 1 July 2026, venue to be confirmed.
Invitations will be sent to all members with the link to register their place for the event, nearer the date.
Agenda & Venue to follow
03 Jul 2026
10.00am to 11.00am
Location
Zoom
The MALG Members Friday Forum, sponsored by PRA Group, is a fortnightly ‘drop in’ video conference held via ‘Zoom’ between 10am and 11am. It provides a virtual means for national and regional MALG members, which include money advice agencies, creditors, debt collection agencies, enforcement agents, utilities companies, regulators, policy makers and others, to ask each other questions, share ideas and best practice. In line with MALG’s ethos of non-judgemental free discussion, the sessions are not recorded. There is no need for MALG members to register in advance and participants are free to join and leave at any time during the hour-long slot.
Find out more including dates, times, and how to access the Zoom link here.
14 Jul 2026
Location
107 Cheapside, London, EC2V 6DN
The MALG East Anglia Regional Members Meeting is scheduled to take place face to face on Tuesday 14 July 2026. We are very grateful that our members CICM have been able to secure the venue and will be sponsoring and hosting the event at their premium corporate partners Hays Recruitment premises, 107 Cheapside, London, EC2V 6DN.
Invitations will be sent to all members with the link to register their place for the event, nearer the date.
Agenda to follow…
16 Jul 2026
10.00 to 16.00
Location
Arboretum, 2a Charing Cross Road, London WC2H 0HF
The next MALG AGM & National Members Meeting is being held in person on Thursday 16 July, 2026 at the Arboretum, 2a Charing Cross Road, London WC2H 0HF. Invitations will be sent to all members with the link to register their place for the event, nearer the date.
Please note the AGM will take place at 10am, directly before the National Members Meeting and invitations for both will be issued separately with a separate registration process. AGM Invitations and papers will be distributed to those Members with voting rights.
Agenda to follow…
17 Jul 2026
10.00am to 11.00am
Location
Zoom
The MALG Members Friday Forum, sponsored by PRA Group, is a fortnightly ‘drop in’ video conference held via ‘Zoom’ between 10am and 11am. It provides a virtual means for national and regional MALG members, which include money advice agencies, creditors, debt collection agencies, enforcement agents, utilities companies, regulators, policy makers and others, to ask each other questions, share ideas and best practice. In line with MALG’s ethos of non-judgemental free discussion, the sessions are not recorded. There is no need for MALG members to register in advance and participants are free to join and leave at any time during the hour-long slot.
Find out more including dates, times, and how to access the Zoom link here.
31 Jul 2026
10.00am to 11.00am
Location
Zoom
The MALG Members Friday Forum, sponsored by PRA Group, is a fortnightly ‘drop in’ video conference held via ‘Zoom’ between 10am and 11am. It provides a virtual means for national and regional MALG members, which include money advice agencies, creditors, debt collection agencies, enforcement agents, utilities companies, regulators, policy makers and others, to ask each other questions, share ideas and best practice. In line with MALG’s ethos of non-judgemental free discussion, the sessions are not recorded. There is no need for MALG members to register in advance and participants are free to join and leave at any time during the hour-long slot.
Find out more including dates, times, and how to access the Zoom link here.
14 Aug 2026
10.00am to 11.00am
Location
Zoom
The MALG Members Friday Forum, sponsored by PRA Group, is a fortnightly ‘drop in’ video conference held via ‘Zoom’ between 10am and 11am. It provides a virtual means for national and regional MALG members, which include money advice agencies, creditors, debt collection agencies, enforcement agents, utilities companies, regulators, policy makers and others, to ask each other questions, share ideas and best practice. In line with MALG’s ethos of non-judgemental free discussion, the sessions are not recorded. There is no need for MALG members to register in advance and participants are free to join and leave at any time during the hour-long slot.
Find out more including dates, times, and how to access the Zoom link here.
20 Aug 2026
Location
TBC
The MALG Scotland Regional Members Meeting is scheduled to take place face to face on Thursday 20 August 2026, venue to be confirmed.
Invitations will be sent to all eligible members, including the link to register your place for the event.
28 Aug 2026
10.00am to 11.00am
Location
Zoom
The MALG Members Friday Forum, sponsored by PRA Group, is a fortnightly ‘drop in’ video conference held via ‘Zoom’ between 10am and 11am. It provides a virtual means for national and regional MALG members, which include money advice agencies, creditors, debt collection agencies, enforcement agents, utilities companies, regulators, policy makers and others, to ask each other questions, share ideas and best practice. In line with MALG’s ethos of non-judgemental free discussion, the sessions are not recorded. There is no need for MALG members to register in advance and participants are free to join and leave at any time during the hour-long slot.
Find out more including dates, times, and how to access the Zoom link here.
11 Sep 2026
10.00am to 11.00am
Location
Zoom
The MALG Members Friday Forum, sponsored by PRA Group, is a fortnightly ‘drop in’ video conference held via ‘Zoom’ between 10am and 11am. It provides a virtual means for national and regional MALG members, which include money advice agencies, creditors, debt collection agencies, enforcement agents, utilities companies, regulators, policy makers and others, to ask each other questions, share ideas and best practice. In line with MALG’s ethos of non-judgemental free discussion, the sessions are not recorded. There is no need for MALG members to register in advance and participants are free to join and leave at any time during the hour-long slot.
Find out more including dates, times, and how to access the Zoom link here.
15 Sep 2026
Location
To be confirmed
The MALG South West Regional Members Meeting is scheduled to take place on Tuesday 15 September 2026. All eligible Members will receive an invitation via email with the link to register their place for the event, nearer the date.
Agenda to follow…
17 Sep 2026
Location
TBC
The MALG South East Regional Members Meeting is scheduled to take place face to face on Thursday 17 September 2026, venue to be confirmed.
Invitations will be sent to all eligible members, including the link to register your place for the event.
25 Sep 2026
10.00am to 11.00am
Location
Zoom
The MALG Members Friday Forum, sponsored by PRA Group, is a fortnightly ‘drop in’ video conference held via ‘Zoom’ between 10am and 11am. It provides a virtual means for national and regional MALG members, which include money advice agencies, creditors, debt collection agencies, enforcement agents, utilities companies, regulators, policy makers and others, to ask each other questions, share ideas and best practice. In line with MALG’s ethos of non-judgemental free discussion, the sessions are not recorded. There is no need for MALG members to register in advance and participants are free to join and leave at any time during the hour-long slot.
Find out more including dates, times, and how to access the Zoom link here.
01 Oct 2026
Location
Zoom
The MALG National Members Meeting is being held virtually on Thursday 1 October 2026. Please note, all eligible members will receive invitations to register for this event and full joining instructions will follow nearer the date.
Agenda to follow.
09 Oct 2026
10.00am to 11.00am
Location
Zoom
The MALG Members Friday Forum, sponsored by PRA Group, is a fortnightly ‘drop in’ video conference held via ‘Zoom’ between 10am and 11am. It provides a virtual means for national and regional MALG members, which include money advice agencies, creditors, debt collection agencies, enforcement agents, utilities companies, regulators, policy makers and others, to ask each other questions, share ideas and best practice. In line with MALG’s ethos of non-judgemental free discussion, the sessions are not recorded. There is no need for MALG members to register in advance and participants are free to join and leave at any time during the hour-long slot.
Find out more including dates, times, and how to access the Zoom link here.
