In response to the challenges created by the Coronavirus outbreak in 2020 in terms of both increased demand for debt advice and limitations on advice delivery and collaborative working, we rapidly launched the MALG Members Friday Forum as part of our unique position and duty to ensure that we can continue our joint aim of ‘working together to improve the lives of people in debt’. It proved to be very successful with up to 60 people on average attending via Zoom on a regular basis.
Thanks to the official sponsor of the MALG Members Friday Forum, PRA Group, it continued as a fortnightly event throughout 2021, 2022, 2023, 2024 and we are pleased to announce it will do so in 2025!
The ‘drop in’ video conference held via Zoom every other Friday (see full list of dates below) between 10am and 11am, provides a virtual means for National and Regional MALG members, which include money advice agencies, creditors, debt collection agencies, enforcement agents, utilities companies, regulators, policy makers and others, to ask each other questions, share ideas and best practice, and provide updates on key legislative, regulatory and other changes that are currently happening.
In line with MALG’s ethos of non-judgemental free discussion, the sessions are not recorded and minutes are not taken. There is no need for MALG members to register in advance and participants are free to join and leave at any time during the hour-long slot.
The Institute of Money Advisers (IMA) has confirmed that attendance at the MALG Members Friday Forum is worth 1 CPD point.
*Following requests made during Friday Forum sessions, we collated and continue to maintain/update a list of creditor email addresses for advisers to use during the Covid-19 lockdown and beyond here, and shared details of how advisers can obtain clients’ credit reports here. Other resources from each session are shared via the password-protected Zoom link and resources page linked to below.*
Joining instructions
If you are an existing MALG Member, you will receive the new password for 2025 via email, which can be used to access the Zoom link HERE. If you cannot find the password and want to request it to be re-sent, if you are not an existing MALG Member but would like to sample a Friday Forum session as a guest, or if you have any other questions or issues, please email info@malg.org.uk.
The MALG Members Friday Forum takes place via Zoom every other Friday at 10-11am. See upcoming dates below:
- 17 January 2025
- 31 January 2025
- 14 February 2025
- 28 February 2025
- 14 March 2025
- 28 March 2025
- 11 April 2025
- 25 April 2025
- 9 May 2025
- 23 May 2025
- 6 June 2025
- 20 June 2025
- 4 July 2025
- 18 July 2025
- 1 August 2025
- 15 August 2025
- 29 August 2025
- 12 September 2025
- 26 September 2025
- 10 October 2025
- 24 October 2025
- 7 November 2025
- 21 November 2025
- 5 December 2025
- 19 December 2025
