Citizens Advice publishes research into who has fallen behind on household bills due to Coronavirus
Citizens Advice’s latest research looks at: Excess debts – who has fallen behind on their household bills due to coronavirus? [ 280 kb]. Overall, it estimates that 6 million UK adults have fallen behind on at least one household bill during the pandemic: 3.4 million on their mobile phone or broadband bills 3 million on their […]
Read MoreMoney Advice Trust publishes briefings on the impact of Covid-19 on National Debtline and Business Debtline clients
The Money Advice Trust, has recently published spotlight briefings on the impact of Covid-19 on its National Debtline and Business Debtline clients. These briefings provide insight into the experiences of people and small business owners who were already in or recovering from financial difficulty going into the Covid-19 crisis. The briefings also offer snapshots of […]
Read MoreTV Licensing’s Simple Payment Plan to be discussed on MALG Friday Forum
We’re pleased to announce that Helen Deller of TV Licensing will be joining us at this week’s MALG Friday Forum to share details of the Simple Payment Plan with our members. TV Licensing’s Simple Payment Plan was created for those in financial difficulty. It’s TVL’s most affordable plan and by referring your clients, advisers can […]
Read MoreFCA provides new guidance to help firms do more for vulnerable consumers
The FCA has set out new best practice guidance for firms to do more to protect vulnerable consumers. More than 24 million people display one or more potential characteristics of vulnerability – which include physical and mental health issues, recent life events such as bereavement, capability and financial resilience. Over a million people received debt advice last […]
Read MoreMoney and Mental Health Policy Institute releases report on making debt advice accessible to people with mental health problems
The Money and Mental Health Policy Institute (MMHPI) has launched its latest report Help along the way, which looks at how free debt advice can be made more accessible to people with mental health problems. According to its research, half of people in problem debt are experiencing a mental health problem. Common symptoms, such as […]
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