Effective creditor communication highlighted as key to helping consumers in financial difficulty
New research from StepChange and Amplified Global has shown that two in three StepChange clients surveyed felt they could have been referred to debt advice sooner by their creditors, underlining the need for earlier intervention, constructive communication, and proactive signposting to debt advice The report assesses the extent to which communications from creditors help people […]
Read MoreNew campaign #LetsTalkLoanSharks encourages people to speak out in the fight against illegal money lending
A new campaign is being launched to encourage people to open the conversation about the dangers of loan sharks and highlight the support that is available to those who have been affected by illegal money lending. It will be showcased at the MALG Friday Forum on 23 September 2022 ahead of the campaign launching. A […]
Read MoreBBC to provide local communities with TV license dispensation for the funeral of Her Majesty the Queen
TV Licensing wants to make money advice and wider sector service users aware of the fact that the BBC will be providing local communities with a TV license dispensation on Monday 19 September 2022 to mark the funeral of Her Majesty the Queen, who was the embodiment of public service. This will allow any communal […]
Read MoreMoney and Pensions Service issues all for evidence on debt advice clients with deficit budgets
The Money and Pensions Service (MaPS) is now calling for evidence on debt advice clients with deficit budgets. The purpose of this call for evidence is to understand what help can, or could, be offered where a client presents with a deficit budget, as well as what MaPS can do to enable this help to […]
Read MoreChanging Lives publishes report on impact of the rising cost of living on people with multiple unmet needs
Changing Lives, a national charity, supporting thousands of people in the most challenging of circumstances, has published a report entitled ‘Priced Out’ on the impact of the rising cost of living on people with multiple unmet needs. The report’s key findings are: The rising cost of living has had a devastating impact on people with […]
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