MALG Community Catch Up: January 2026
Hello to all our Members and Associates, welcome to the newly-named MALG Community Catch-Up – your monthly update on opportunities to ‘work together to improve the lives of people in debt’. In this edition: Help Shape Future Guidance on AI Debt Advice Podcast: Efficient, Ethical Enforcement Podcast Sponsorship National Members Meeting 12 February 2026 New Members Members Friday Forum […]
Read MoreEnforcement Conduct Board publishes 2026 Insight Report
The Enforcement Conduct Board (ECB) has published its 2026 Insight Report, which brings together data from its oversight and complaints work, as well as the twice-yearly self reported data returns that accredited enforcement firms provide. It provides a comprehensive account of enforcement process and practices in 2025 and is the first of what will be […]
Read MoreCentre for Responsible Credit publishes ‘Credit Score Trap’ report
Centre for Responsible Credit’s new report, ‘Good Score, Empty Cupboard: The Credit Score trap forcing households to cut spending on the essentials’, provides insights into the “widespread harm driven by marketing of credit scores to financially stretched borrowers.” It raises serious concerns over the credit broking practices of score providers, whose apps and dashboards are said […]
Read MoreDebt advisers encouraged to take part in new research on self serve advice in the era of Generative AI
Money Advice Liaison Group (MALG), the only UK membership organisation with a reach across the whole debt landscape, has secured funding from Money & Pensions Service for a new research initiative exploring what safeguards are needed to ensure Generative AI is used safely for debt advice. The research project, entitled ‘Exploring Safe & Effective Self‑Serve […]
Read MoreStepChange Debt Charity says increase in consumer credit borrowing may indicate Christmas debt struggles to come
New Money and Credit figures published by the Bank of England show net borrowing of consumer credit by individuals increased to £2.1 billion in November from £1.7 billion in October. StepChange Debt Charity says this could indicate people borrowing more in the lead up to Christmas and if anyone is struggling to repay festive debt, […]
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