New Money Advice Trust report ‘Lost in the System’ looks at council tax collection in England
Debt advice charity Money Advice Trust has published a new report, ‘Lost in the system‘, which they say shows how outdated council tax debt collection practices are, ahead of further bill rises across England set for April 2026. It warns that thousands of people are already being pushed into hunger, stress and spiralling debt by […]
Read MoreMALG Community Catch Up: February 2026
Hello to all our Members and Associates, welcome to the newly-named MALG Community Catch-Up – your monthly update on opportunities to ‘work together to improve the lives of people in debt’. In this edition: Introducing our new CEO! AI Debt Advice Research Podcast Conference 2026 – Save the Date New MALG Ambassadors coeo UK Customer Focus Summit National Members […]
Read MoreFCA confirms new protections for Buy Now Pay Later borrowers
The Financial Conduct Authority (FCA) has announced that Buy Now Pay Later (BNPL) borrowers will benefit from stronger protections from 15 July 2026, following the Government’s decision to bring the sector under FCA regulation. BNPL will be subject to the Consumer Duty and consumers will benefit from: Clear information: Consumers will get clear, upfront details […]
Read MoreCitizens Advice publishes report ahead of five year review of Breathing Space
Citizens Advice has published a new report entitled: ‘More room to breathe: Building on five years of Breathing Space.’ In 2025, Citizens Advice supported over 400,000 people with debt – nearly a 45% increase compared with 2021. People they help owe nearly £9,000 on average, a 36% increase over the same timeframe. More and more people need […]
Read MorePeg Alexander Appointed as New CEO of Money Advice Liaison Group (MALG)
The Money Advice Liaison Group (MALG) has appointed Peg Alexander as its next CEO. She will take up the position in March 2026, succeeding long‑standing CEO Bob Winnington, who retires at the end of that month after a decade leading the organisation. Peg brings more than 30 years’ experience across broadcasting, communications, public service, and […]
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