Bob’s Blog: MALG Update – Working together to improve the lives of people in debt in 2025
Happy New Year to all our Members and Associates! We’ve got a LOT to update you on in this issue of Bob’s Blog. Here’s how you can ‘work together to improve the lives of people in debt’ in 2025: New Board Member – Emma Lovell, CEO of Lending Standards Board National Members Meeting 13 February 2025 Conference […]
Read MoreOfgem consultation: Resetting the energy debt landscape – the case for a debt relief scheme
Energy sector regulator Ofgem is running a consultation on its consideration to introduce a debt relief scheme to provide financial support to energy customers who accrued debt on energy bills during the energy crisis and may struggle to repay. The aim of such a scheme would be to bring down the record level of consumer […]
Read MoreFCA and FOS Call for Input on Modernising the Redress System closing 30 January 2025
The Financial Conduct Authority (FCA) and the Financial Ombudsman Service (FOS) want to seek views from stakeholders on how to modernise the redress framework, so it better serves consumers and provides greater stability for firms to invest and innovate. The current redress framework works well for individual customer complaints about specific issues. However, challenges can […]
Read MoreMoney and Pensions Service-funded debt advice impact report 2023/24 published
The Money and Pensions Service (MaPS) funded debt advice impact report is its first publication dedicated to detailing the work and impact of MaPS-funded debt advice services. This report is MaPS’ response to feedback received during the consultation exercise it carried out in early 2024. In this, stakeholders encouraged MaPS to do more to clarify […]
Read MoreLending Standards Board CEO Emma Lovell appointed to Board of Money Advice Liaison Group (MALG)
Money Advice Liaison Group (MALG), the UK membership organisation for ‘working together to improve the lives of people in debt’, has appointed Emma Lovell to its Board. Emma took up the role of Chief Executive Officer at the Lending Standards Board (LSB) in April 2020, prior to which she was CEO of R3, the UK […]
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