09 Feb 2021 | Posted In Bob's Blog (MALG updates)

Hello to all our MALG Members and contacts,

Thank you to those of you who attended our recent National Members Meeting and our joint event with DIGIMASS ‘Let an App Fill the Gap’, which were both well received (see the DIGIMASS event link for testimonials). All presentations following both events are available via the relevant password protected pages of our website. If you have not received the emails with access passwords, please contact us on info@malg.org.uk.

The National Apprenticeship Week-themed MALG Friday Forum was well attended by more than 60 people. Our speakers shared some useful insights about how organisations across the debt landscape can implement successful apprenticeship programmes. In follow up to this, Fiona Macaskil, Director of Learning & Development at the Credit Services Association (CSA) which is an approved provider of the new Debt Adviser Apprenticeship Standard is looking for money advice sector subject matter experts who would be interested in supporting the development of the curriculum and content, coaching apprenticeships, supporting employers, delivering workshops, and becoming assessors on a part-time, flexible basis. Please contact fiona.macaskill@csa-uk.com.

As you will notice the MALG Events Calendar lists an exciting schedule for the next few months (including our inaugural MALG Virtual Connect – read on for more details). Our Regional Group Meetings begin with South West on 17 FebruaryEast Anglia on 18 FebruarySouth East on 24 FebruaryScotland on 4 MarchMidlands on 9 March, and North West on 17 March. See below for further details if you haven’t already received and responded to the invitations…

Outline programme for MALG Virtual Connect 2021 revealed – book your place now!We are very pleased to reveal the outline programme for the inaugural MALG Virtual Connect on 25 March 2021 (which is during Debt Awareness Week). In response to feedback from October’s Virtual Summit, we have made every effort to build in as much interactive networking and discussion as possible. We hope this event will become a regular fixture in our Spring events calendar and we can assure you that this first one is not to be missed.

We are particularly pleased to have secured Ben Carpenter, CEO of Social Value International, as a keynote speaker and Chair of an interactive panel session all about how organisations across the debt landscape demonstrate their social value. More speakers and details on the sessions will be announced over the coming weeks.

Outline programme:

08:45 – 09:00     Room opens to admit participants

09:00 – 09:10     Welcome and informal networking

09:10 – 09:30     Networking Ice breaker

09:30 – 09:45     Introduction to the MALG Virtual Away Day and overview of the event

09:45 – 09:50     Housekeeping/IT and explanation of how the event will run

09:50 – 10:20     Keynote: Measuring Social Value in 2021, Ben Carpenter, CEO, Social Value International

10:20 – 11:00     Social Value Panel session, Chaired Ben Carpenter, CEO, Social Value International with panellists tbc

11:00 – 11:30     Comfort Break / Networking Time

11:30 – 12:30     AM Breakout sessions (choose from 2)

  • Breathing Space
  • Debt Advice Capacity

12:30 – 13:30     Lunchtime, Learning & Networking Opportunities.

  • 12:45 – 13:30     Room One: open networking room.
  • 12:45 – 13:30     Room Two: Money Mindset Masterclass with Lisa Michaels, Intuitive Life, Positive Psychology Mindset Coach.

13:30 – 14:30     PM Breakout sessions (choose from 2)

  • Supporting an increasingly vulnerable customer base
  • Insolvency Options

14:30 – 15:00     Event Round-up discussion

Delegate ticket prices are as follows:

  • MALG Member commercial delegate: £95+VAT
  • MALG Member not-for-profit delegate: £55+VAT
  • Non-MALG Member commercial delegate: £125+VAT
  • Non-MALG Member not-for-profit delegate: £85+VAT

Thanks you to our sponsors IntrumCDER GroupDukes BailiffsComputershare, and Lester Aldrige. We are also looking for sponsors for individual sessions (see outline programme below). Please contact bob.winnington@malg.org.uk if you are interested.

Book now!
NEW MALG Local Authority Membership 

We have added fourth option to our new streamlined membership structure specifically for Local Authorities which combines Affiliate Membership with membership of the relevant MALG Regional Group. Find out more here.

VRS webinar: Supporting & Identifying Vulnerable Customers in Collections

Following the success of the first Vulnerability Registration Service (VRS) webinar that we hosted back in December, we have been asked to use our well-honed Zoom skills to host the next one on 11 March which will be all about ‘Supporting & Identifying Vulnerable Customers in Collections‘.

If you would like us to host your virtual event, email info@malg.org.uk for a quote.

MALG Regional Meetings update

MALG regional group meetings are now being held via Zoom and have been very well attended. Remember, if you are a National Member, you have access to some or all of the regional groups so please take advantage of this membership benefit.

Details of upcoming regional meetings, can be found at www.malg.org.uk/events.

If you aren’t currently being invited to regional meetings and think you should be/want to be, please contact the relevant regional secretary: