Changes to CIVEA complaints procedure
Following a working group review of the CIVEA complaints process, from 1 June CIVEA will no longer process complaints related to Local Authority or Transport for London debts. Read the new policy statement here.
Read MoreBob’s Blog: National Members Meeting and conference save the date!
Hello to all our Members, Associates, Supporters and Friends! I hope this blog finds you all well after the rather unpredictable weather we’ve had of late, just as we thought spring was on its way we were hit with more rain and grey skies, fingers crossed it improves! If you would like to sit down […]
Read MoreTV Licence fee increase – Renew and Save now before 1st April 2019 deadline
Up to 300,000 UK households could save on the cost of their TV Licence if they renew before 1st April 2019. We are working with TV Licensing to remind our clients that you may be eligible, and to check your account to see whether you can renew and save before the price of the TV […]
Read MoreFinancial Ombudsman Service: debt collection insight
Latest news from the Financial Ombudsman Service: 2019-02-05 Ombudsman News 147 press release debt collection FINAL 2019-02-05 Ombudsman News 147 press release quarterly stats FINAL 2019-02-05 Ombudsman News 147 press release debt collection FINAL https://financial-ombudsman.org.uk/
Read MoreNumber of CCJs against consumers has fallen for first time in six years
New figures from the Registry Trust indicate that in 2018, there were 1,115,099 County Court judgments (CCJs) were registered against consumers in England and Wales, a fall of two percent on 2017. New figures from the Registry Trust indicate that in 2018, there were 1,115,099 County Court judgments (CCJs) were registered against consumers in England and Wales, […]
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