Money Advice Service research finds free debt advice works for both people in problem debt and their creditors
The Money Advice Service has published a summary of new findings from its Debt Advice Evaluation annual report (which will be published in full in March 2017) which show that free debt advice gives those in problem debt the helping hand they need to tackle their financial situation, pay off their debts and build money […]
Read MoreMoney and Mental Health Policy Institute publishes #ThroughTheFog report on financial capability
The Money and Mental Health Policy Institute has published a new report entitled Seeing Through the Fog: How mental health problems affect financial capability. It includes a summary of common ways that those with different mental health diagnoses may be likely to experience affects to their ability to manage their personal finances. Read this BBC […]
Read MoreCitizens Advice publishes guidance for energy suppliers on referring vulnerable customers to the right source of help
Citizens Advice has published a good practice guide entitled: How energy suppliers can signpost and refer vulnerable consumers to the right source of help. It recommends that energy suppliers should: Agree a company policy for signposting and referring vulnerable consumers to third parties Set up clear signposting and referral options to a range of organisations […]
Read MoreMoney and Mental Health Policy Institute launches ‘Shopper Stopper’ tool
With research showing that half of us regret online purchases and most never send them back, the Money and Mental Health Policy Institute (MMHPI) and Martin Lewis have launched a new experimental tool to help increase self-control called #ShopperStopper. Read MMHPI Director Polly Mackenzie’s guest blog for the Money Advice Service on how stopping impulse shopping […]
Read MoreNew City Agenda Open Banking research report launch
On Tuesday 17 January, New City Agenda and Barclays launched new research report, Open Banking: A Consumer Perspective. The report follows key recommendations from the Competition and Markets Authority (CMA) inquiry into retail and SME banking and examines how Open Banking could give rise to new types of financial services and bring benefits to consumers […]
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