1st Credit and Hammersmith & Fulham Council join forces to launch revolutionary public-private joint venture, H&F Ethical Debt Collections
MALG member and 2017 conference sponsor 1st Credit has joined force with Hammersmith & Fulham Council to launch a revolutionary private-public joint venture, H&F Ethical Debt Collections. The partnership changes the way public sector debts are handled, ending the two-tier treatment of customers in debt by applying Financial Conduct Authority (FCA) standards to public as […]
Read MoreInsights from MALG on the impact of ‘buy now, pay later’ point of sale credit on those with mental health issues
Katie Evans is Head of Research and Policy at the Money and Mental Health Policy Institute. She previously led a programme of work around financial services at the Social Market Foundation and has also been an economic consultant. She spoke at MALG’s National Members Meeting on 5 July and shares her insights from the group […]
Read MoreNew plans to target debt advice at those most in need from Money Advice Service
New proposals to ensure that debt advice commissioned by MALG member the Money Advice Service targets those most in need across the UK have been published for consultation. These are designed to deliver comprehensive, high-quality services that will both tackle debt and improve people’s well-being. A strategic approach to debt advice commissioning, sets out a […]
Read MoreLloyds Banking Group announces simplification of overdrafts for personal current account customers
Lloyds Banking Group is simplifying overdrafts for its personal current account customers. The new approach will be simple, clear and will give customers more control of their overdraft borrowing. Overdrafts can be complex and confusing for customers and Lloyds Banking Group has listened to customer feedback in the changes it is introducing from November 2017. […]
Read MoreFinancial Guidance and Claims Bill
The Financial Guidance and Claims Bill was announced as part of the Queen’s Speech last month (June 2017). This Bill sets out the Government’s intention to ensure that consumers have a more joined up offering across money guidance and pensions advice through the creation of a Single Financial Guidance Body (SFGB). The new Body is […]
Read More