Credit Services Association publishes report on how misinformation is harming consumers
A new report from the Credit Services Association, the UK trade association for debt collection and purchase, is calling on the Government and Information Commissioner to turn the tables on online ‘influencers’ who give inaccurate advice to unsuspecting consumers, including those already facing significant problem debt. The new report has found that one of the […]
Read MoreFinancial Inclusion Strategy sets out government’s approach to supporting underserved groups across the UK
Financial inclusion means everyone can access the financial products and services they need. This helps people participate in the economy, manage their money well, and plan for the future. The newly published Financial Inclusion Strategy sets out the government’s plan to improve the financial inclusion and wellbeing of households across the UK. Developed with input […]
Read MoreNew research highlights urgent need for additional support from financial services and debt advice providers for neurodivergent people in debt
New research commissioned by StepChange Debt Charity supported by global credit reference agency Equifax has uncovered the profound and often hidden financial challenges faced by neurodivergent individuals. The report, which combined an online survey with in-depth interviews of neurodivergent individuals experiencing debt, found that: Almost all survey respondents (97%) felt that being neurodivergent presented challenges when […]
Read MoreFinancial Freedom for Everyone Campaign calls for reforms to help renters access credit
A coalition of lenders, fintechs and charities, headed up by Evlo, have launched a campaign calling for reforms that will mean rental payments count towards credit scores. The ‘Financial Freedom for Everyone’ campaign aims to help the UK’s 10 million households that rent their homes access credit for greater financial inclusion and equality for renters. […]
Read MoreLowell and Money Wellness research finds two thirds of social media debt advice is misleading
A joint study from credit management company Lowell and free debt advice provider Money Wellness has found that almost two-thirds (64.22%) of debt advice circulating on TikTok, Facebook, and Reddit is misleading, while an overwhelming 98.27% is unreliable. With over 10.1 million people in the UK currently over-indebted (FCA Credit & Loans survey), many turn […]
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