Money Advice Trust launches ‘How to deal with debt’ guide
The Money Advice Trust has today launched its revamped ‘How to deal with debt’ guide for England and Wales. The guide takes people in debt through the steps they need to take to deal with their financial situation from start to finish and draws on behavioural science techniques to keep users engaged and motivated throughout […]
Read MoreIntroducing the Money and Pensions Service
The Money Advice Service (MAS) is changing – but don’t worry! You’ll still be able to make the most of the tools and calculators, use the contact centre and find free money guidance on the website. The biggest change is that MAS have joined forces with Pension Wise and The Pensions Advisory Service (TPAS) to […]
Read MoreChanges to CIVEA complaints procedure
Following a working group review of the CIVEA complaints process, from 1 June CIVEA will no longer process complaints related to Local Authority or Transport for London debts. Read the new policy statement here.
Read MoreTV Licence fee increase – Renew and Save now before 1st April 2019 deadline
Up to 300,000 UK households could save on the cost of their TV Licence if they renew before 1st April 2019. We are working with TV Licensing to remind our clients that you may be eligible, and to check your account to see whether you can renew and save before the price of the TV […]
Read MoreFinancial Ombudsman Service: debt collection insight
Latest news from the Financial Ombudsman Service: 2019-02-05 Ombudsman News 147 press release debt collection FINAL 2019-02-05 Ombudsman News 147 press release quarterly stats FINAL 2019-02-05 Ombudsman News 147 press release debt collection FINAL https://financial-ombudsman.org.uk/
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