Credit Services Association launches updated Code of Practice for the debt collection sector
MALG member the Credit Services Association (CSA), the UK trade body for the debt collection sector, launched a newly updated version of its Code of Practice at a stakeholder event at the House of Commons on 5 July, which was attended by MALG’s Bob Winnington. The new revised continues to promote best practice in terms […]
Read MoreCitizens Advice calls for Universal Credit rollout to be paused as research reveals people left facing financial difficulty
MALG member Citizens Advice says the rollout of Universal Credit should be paused until significant problems with it are fixed in a major new report – Delivering on Universal Credit. It reveals that the requirement to wait for six weeks to receive any payment means people face serious financial insecurity, with many being forced into […]
Read MoreJoseph Rowntree Foundation publishes updated Minimum Income Standard for the UK 2017
Joseph Rowntree Foundation (whose Director of Policy and Research Dr Emma Stone is speaking at the MALG Conference 2107 in November) has published its updated Minimum Income Standard for the UK report for 2017. The report is based on what the public think people need for an acceptable minimum standard of living. It shows: the incomes […]
Read MoreMoney Advice Service launches good practice creditor toolkit on working collaboratively with debt advice agencies
A new toolkit to bring consistency to the way creditors work with debt advice agencies when collecting repayments from people who are in debt is being launched by the Money Advice Service at today’s Money Advice Liaison Group (MALG) National Members’ Meeting. This is the first time that all major debt advice agencies and creditors […]
Read MoreOfgem announces plans to protect vulnerable customers
Energy regulator Ofgem has announced plans to protect vulnerable consumers as part of a wider programme to make sure all consumers get a better energy deal. Options being considered include introducing a safeguard tariff for vulnerable consumers which would protect them from overpaying for their energy. Research from Ofgem and the findings of the Competition and […]
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