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November 2020

Experian launches first service to give consumers ability to improve credit score with council tax bills, streaming subscriptions and savings

10 Nov 2020 | Posted In Money advice news

Experian is launching the UK’s first service to give consumers the ability to instantly improve their credit score, using information such as regular video and music streaming payments and council tax payments.    Early analysis suggests over half of people (51%) using Experian Boost will receive an instant increase to their Experian Credit Score, meaning around 17 million consumers are set to benefit (1). Among […]

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Bob’s Blog: NEW from MALG – Membership, Virtual Summit papers, GDPR and vulnerability guidance

05 Nov 2020 | Posted In Bob's Blog (MALG updates)

The MALG Virtual Summit may be over but, at a time when ‘working together to improve the lives of people in debt’ is more important than ever, we’re certainly not slowing down here at MALG! We have a LOT to update you on… NEW MALG Membership structureThe existing MALG Membership structure was established four years […]

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MALG and Money Advice Trust launch new GDPR and vulnerability guidance

04 Nov 2020 | Posted In Money advice news

A new guide from the Money Advice Liaison Group (MALG) and the Money Advice Trust seeks to help firms meet data protection regulation and support vulnerable customer needs, by understanding the overlap between GDPR and vulnerability, and striking the right balance between human experience and data. ‘Vulnerability, GDPR, and disclosure: A practical guide for creditors […]

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Call for government to level up debt collection practices to address ‘widespread unfairness’

03 Nov 2020 | Posted In Money advice news

A new report has found ‘widespread unfairness’ in the way in that central and local government collects debts including council tax, benefit and tax credit overpayments.  The Money Advice Trust, the charity that runs National Debtline and Business Debtline, is calling for government to ‘level up’ its debt collection practices to those of other sectors – or […]

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