07 Aug 2019 | Posted In

Flexys is a UK-based company building cloud-native collections software for lenders. From the moment a customer misses a payment, Flexys gives lenders one system for collections: automated workflows, agent-led collections and customer self-service, with a complete audit trail built for FCA Consumer Duty. Working across banking, lending, retail and motor finance, credit unions and utilities, Flexys helps lenders meet evolving regulatory requirements while treating customers in arrears fairly, including those in vulnerable circumstances. The result is collections that balance commercial performance with good customer outcomes: lower costs to collect, higher recovery, and customers supported when times are difficult.