New report on how making better use of data can help identify vulnerable customers in water and energy sectors
A new report produced by Ofwat and Ofgem through the UK Regulators Network (UKRN) reveals that while there are already some examples of cross-sectoral collaboration between water and energy companies to help vulnerable customers, there is scope for much more. Given the similar types of support offered, Ofwat and Ofgem want their respective sectors to pool their […]
Read MoreBlog: Why we must urgently transform our global financial system
Anna Laycock is Executive Director at the Finance Innovation Lab, a charity working for a financial system that serves people and planet. The Lab’s Trustee Bruce Davis will be one of the keynote speakers at the Money Advice Liaison Group (MALG) Conference on 27 November 2017, where the overall theme is the ‘future of money advice’. He […]
Read MoreMoney & Mental Health Policy Institute publishes report on debt advice in mental health settings
The Money & Mental Health Policy Institute has published a new report entitled Whose job is it anyway? How mental health practitioners help navigate financial difficulty. Financial difficulties have a daily and destructive impact on the work of mental health professionals and support staff. One in four people with a mental health problem are also […]
Read MoreCitizens Advice publishes report on integrating advice in mental health settings
Joining the dots: Integrating practical support in mental healthcare settings in England [ 1.1 mb] is Citizens Advice’s first in-depth report looking at the advice needs of clients with mental health problems. An infographic summary [ 0.89 mb] is also available. Citizens Advice advisers see first hand how mental health problems mean people can struggle to manage other aspects of […]
Read MoreFCA reveals findings from its first Financial Lives Survey
The Financial Conduct Authority (FCA) has published the results of its Financial Lives Survey 2017. Financial Lives is the FCA’s largest tracking survey of consumers and their use of financial services, drawing on responses from just under 13,000 UK consumers aged 18 and over. The aim of the survey is to provide the FCA with unique […]
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