The MALG North West Regional Members Meeting is being held virtually on Wednesday 12 March 2025. The theme for this meeting will be ‘The Effects of Economic Abuse’ and all eligible Members will receive an invitation via email with the members password required to register your place.
Agenda
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09:50 – 10:00 Arrival & Networking
- 10:00 – 10:10 Welcome & Introductions – MALG North West Steering Committee Chair – Helen Handzel, Relationship Manager – StepChange Debt Charity
- 10:10 – 10.30 ‘Too Close to Home’ – New Report looking at Clients’ Experiences of Coerced Debt – Genevieve Richardson, Senior Public Policy Advocate – StepChange Debt Charity
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10:30 – 10:40 Q&A
- 10:40 – 11.00 How HSBC Support Customers Facing Economic Abuse – Stacey Green, Vulnerability Oversight Support Manager – HSBC UK
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11:00 – 11.10 Q&A
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11:10 – 11:25 Comfort Break
- 11:25 – 11:45 Update from Illegal Money Lending Team – Trish Cassidy, Credit Union LIAISE Officer – IMLT
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11:45 – 11:55 Q&A
- 11:55 – 12:05 MALG National Update – Bob Winnington, CEO – MALG
- 12:05 – 12:10 Steering Group Round Up –Helen Handzel, Relationship Manager – StepChange Debt Charity
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12:10 – 12:15 AOB & Close