Theme: Future in Focus: BNPL, Resolvecall & Customer Engagement
All eligible members will receive an email invitation with the link to register in advance. If you have not received this and would like to attend, please email info@malg.org.uk.
Agenda
- 09:20 – 09:30 Arrival & Networking
- 09:30 – 09:40 Welcome & Introductions – MALG Midlands Steering Committee Chair
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- Vanora McCullagh, Debt Management Relationship Manager – Lowell Financial
- Alex Newton, Partnerships Manager – Money Advice Trust
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- 09:40 – 09.55 BNPL FCA Regulation July 26 – What Does this Mean?
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- Iana Vidal, Head of UK Public Policy – ClearPay
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- 09:55 – 10:10 BNPL & Credit Scores
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- John Webb, Head of Consumer Affairs – Experian
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- 10:10 – 10.20 Group Q&A
- 10:20 – 10:35 Comfort Break
- 10:35 – 10.55 Home Engagement Visits
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- Emma Winter, Senior Manager Debt Sale & Recoveries – Vanquis
- David Large, Head of Commercial – Resolvecall Ltd
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- 10:55 – 11:05 Group Q&A
- 11:05 – 11:20 MALG National Update
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- Bob Winnington, CEO – MALG
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- 11:20 – 11:30 AOB & Close