Date: 17 Nov 2026

Location: Zoom

Theme: Raising the Standard: What Good Enforcement Looks Like

All eligible members will receive an email invitation with the link to register in advance. If you have not received this and would like to attend, please email info@malg.org.uk.

AGENDA

  • 09:50                    Arrival & Networking
  • 10:00                    Welcome & MALG Midlands Steering Group Update
              • Vanora McCullagh – Lowell Financial & Alex Newton – Money Advice Trust
  • 10:10                    MALG National Update & Your MALG, Your Say – Looking Ahead Together
              • Peg Alexander, CEO – MALG
  • 10:50                    The Role of Statutory Regulation & Upcoming Vulnerability Guidelines
              • Louise Rubin, Director of External Affairs – Enforcement Conduct Board
  • 11:20                    Comfort Break
  • 11:30                    How Vulnerability is Identified, Recorded & Acted On & How Colleagues are Supported
              • Laura Fitzgerald, Group Social Responsibility and Customer Welfare Manager – Bristow & Sutor
  • 12:00                    Group Q&A, AOB & Close