Theme: Energy
All eligible members will receive an email invitation with the link to register in advance. If you have not received this and would like to attend, please email info@malg.org.uk.
Please note: Invitations for both the AGM and National Members Meeting will be issued separately with a separate registration process. AGM Invitations and papers will be distributed to those Members with voting rights.
Agenda:
10.00am Registration, Refreshments & Networking
10.30am Welcome
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- Peg Alexander, CEO – MALG
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10.45am Setting the Scene – Ofgem Debt Collection Scheme for People in Energy Debt
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- Martin Campbell, Head of Vulnerability – Ofgem
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11.15am Energy Debt Panel and Q&A
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- Martin Campbell, Head of Vulnerability – Ofgem
- Ed Rees, Head of Retail – Energy UK
- Craig Simmons, Lead Consultant & Director – Clear Consultancy / MALG Board. Recently conducted major report “Supporting Households in Energy Debt: the role of debt advice, the energy sector and government.”
- Helen Beaumont Manahan, Director of CX – National Support Network
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12.30pm Networking Lunch
1.30pm AGM
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- Fiona Hoyle, Chair – MALG
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2.00pm Inclusive Design Challenge
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- Peter Tyler, Director of Personal Banking – UK Finance
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2.30pm More than a Knock at the Door – Recovering Debt for the Public Sector (A ‘teach in’ panel session facilitated by Russell Hamblin-Boone, CEO – CIVEA)
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- Amy Collins, CIVEA President & Managing Director – Rundles & Co
- Carole Kenney, Director Welfare, Road Traffic & Road User Charging – CDER Group
- Tom Clark, Strategic Head of Transactional Services – Liverpool City Council
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3.15pm Summary, AOB and Close