Blog: Overcoming the fear of automation and using technology to free up quality time for customer engagement
Mitch Armstrong is Director of Sales & Marketing at Telrock Systems, a global technology provider of solutions for digital customer engagement throughout the credit lifecycle. He will be delivering part of the fintech demos session at the MALG Conference on 27 November 2017 as well as exhibiting and demonstrating Telrock’s customer engagement platforms as part of the interactive fintech […]
Read MoreBlog: Why we must urgently transform our global financial system
Anna Laycock is Executive Director at the Finance Innovation Lab, a charity working for a financial system that serves people and planet. The Lab’s Trustee Bruce Davis will be one of the keynote speakers at the Money Advice Liaison Group (MALG) Conference on 27 November 2017, where the overall theme is the ‘future of money advice’. He […]
Read MoreMALG invites comments and discussion around ‘Debt & Pensions Advice – Bridging the Advice Gap’ report
Following this morning’s launch of the ‘Debt & Pensions Advice – Bridging the Advice Gap’ report, the Money Advice Liaison Group (MALG) is inviting you to have your say via the comments section of this blog post. The report is designed to stimulate thought, debate, sharing of good and better practice. As the industry’s facilitator of […]
Read MoreBlog: Capping credit card interest – is there is a better way?
Sara Williams has been a volunteer advisor at her local Citizens Advice in London since 2001. She is a member of the Institute of Money Advisers and has the Certificate in Money Advice Practice professional qualification. She is also a blogger via her own personal website, Debt Camel, which she set up in 2013 to talk about what […]
Read MoreBlog: Plugging the consumer credit information gap will boost industry and personal outcomes
Freddy Kelly co-founded Credit Kudos in 2015 to tackle the plight of the roughly 12% of the UK population who are “under-banked”, forcing borrowers with no credit history to turn to high cost credit. He developed Credit Kudos as a tool for using consumer transaction data to build highly accurate, transparent credit scores. Freddy will be delivering […]
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