IMA publishes report into debt adviser workloads and wellbeing
The Institute of Money Advisers (IMA) has published a report into debt adviser workloads and wellbeing following a member survey it ran last year. The report shows how debt advisers’ views on the subject have changed since its last reports into this issue in 2020 and 2021. It also shows a number of improvements to […]
Read MoreMoney Advice Scotland launches Dignity First campaign and report calling for compassion and understanding in discussions about money and debt
Money Advice Scotland has launched a new campaign and report called ‘Dignity First‘. It is a call for compassion and understanding in discussions about money and debt. Money Advice Scotland believes that people experiencing financial challenges deserve to access and receive support without fear of judgement and that by changing language, this stigma can be challenged […]
Read MoreFCA to undertake work in the motor finance market
In 2021, the FCA banned discretionary commission arrangements. This removed the incentive for brokers to increase the interest rate that a customer pays for their motor finance. They asked firms to review their practices and, where harm was identified, to address this. There have been a high number of complaints from customers to motor finance firms […]
Read MoreMoney and Pensions Service opens consultation on proposals for the delivery of its debt advice strategy
The Money and Pensions Service (MaPS) is now consulting on proposals for the delivery of its debt advice strategy. It is seeking feedback on the proposals laid out and wants to hear alternative proposals or ideas that it could take forward. Organisations and individuals involved in delivering debt advice, organisations that support debt advice, organisations […]
Read MoreMoney & Mental Health Policy Institute calls on Government to stop lenders bombarding people with missed payment letters as 2.5m people feel “harassed” by the calls, texts and messages they get from creditors
New research published today by the Money and Mental Health Policy Institute is urgently calling on the government to introduce clear rules to stop lenders inundating people with letters, calls, texts and emails about missed payments. Money and Mental Health says this is causing unnecessary distress at a time when 50% of people who are behind on […]
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