Enforcement agents prove essential for funding local services
Following speculation about the resumption of enforcement visits, Russell Hamblin-Boone, Chief Executive of the Civil Enforcement Association (CIVEA), shares his thoughts and exclusive findings regarding current civil enforcement conduct and outcomes in a new report: When the government implemented plans for a phased lifting of the lockdown restrictions, CIVEA recognised that it was not responsible […]
Read MoreExperian launches first service to give consumers ability to improve credit score with council tax bills, streaming subscriptions and savings
Experian is launching the UK’s first service to give consumers the ability to instantly improve their credit score, using information such as regular video and music streaming payments and council tax payments. Early analysis suggests over half of people (51%) using Experian Boost will receive an instant increase to their Experian Credit Score, meaning around 17 million consumers are set to benefit (1). Among […]
Read MoreMALG and Money Advice Trust launch new GDPR and vulnerability guidance
A new guide from the Money Advice Liaison Group (MALG) and the Money Advice Trust seeks to help firms meet data protection regulation and support vulnerable customer needs, by understanding the overlap between GDPR and vulnerability, and striking the right balance between human experience and data. ‘Vulnerability, GDPR, and disclosure: A practical guide for creditors […]
Read MoreCall for government to level up debt collection practices to address ‘widespread unfairness’
A new report has found ‘widespread unfairness’ in the way in that central and local government collects debts including council tax, benefit and tax credit overpayments. The Money Advice Trust, the charity that runs National Debtline and Business Debtline, is calling for government to ‘level up’ its debt collection practices to those of other sectors – or […]
Read MoreHigh Court Decision Imminent on Virtual Enforcement
The Royal Courts of Justice have been asked by Just – the enforcement market integrator, to clarify the legal status of virtual enforcement as an alternative to physical debt collection. Virtual enforcement solutions allow qualified enforcement staff to work remotely when seeking to collect on unpaid debts. Developed as an alternative to physical enforcement, Just […]
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