First-of-a-kind Debt Advice Apprenticeship to launch in 2020
The first-of-its-kind debt advice apprenticeship, which was the subject of a breakout session at the MALG Conference 2019, has been approved by the Institute of Apprenticeships. The first cohort of advisors will start to study under the new apprenticeship, which will grant them a level 3 qualification, in April 2020. The apprenticeship has been created […]
Read MoreResponses to Ofcom consultation on proposed guide for treating vulnerable consumers fairly published
Several organisations in the money advice and related sectors have published their responses to Ofcom’s recent consultation on its proposed guide for treating vulnerable customers fairly. Money and Mental Health Policy Institute would “like to see more accessible services, responsible debt collection practices and fewer people disconnected.” The Money Advice Trust says that “the proposed […]
Read MoreMetro UK newspaper launches ‘debt month’ November 2019
“Throughout November 2019, Metro.co.uk will be looking at one of the most taboo topics of all – debt. As the spending frenzy that is Christmas approaches, we’re showing you how to avoid debt, what you should be looking for, and delving deeper into what it’s like to owe money in 2019.” Find out more at […]
Read MoreNew version of Debt and Mental Health Evidence Form launched by Money Advice Trust
From 1st October 2019, the Debt and Mental Health Evidence form (DMHEF) is changing. First launched in 2008 by the Money Advice Liaison Group, the DMHEF has provided creditors with a way to collect external evidence about a customer’s mental health situation to decide what support to give to that customer. A review was conducted […]
Read MoreCSA presents #heretohelp campaign
In a unique communications campaign, the Credit Services Association (CSA) is building confidence in the debt collection sector and encouraging people in financial difficulty to engage early with its debt collection company members. The Money Advice Service (now part of the Money and Pensions Service, MaPS) estimates that 8.3 million people in the UK are over-indebted, however, […]
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