22 Jan 2026 | Posted In MALG Updates
Hello to all our Members and Associates, welcome to the newly-named MALG Community Catch-Up – your monthly update on opportunities to ‘work together to improve the lives of people in debt’.

In this edition:

  • Help Shape Future Guidance on AI Debt Advice
  • Podcast: Efficient, Ethical Enforcement
  • Podcast Sponsorship
  • National Members Meeting 12 February 2026
  • New Members
  • Members Friday Forum
  • Regional Meetings
  • Latest Money Advice/Debt Sector News

Help Shape Future Guidance on AI Debt Advice

Get involved in our new MaPS-funded research project ‘Exploring Safe & Effective Self-Serve in Regulated Debt Advice in the Generative AI Era‘. We’re looking for debt advisers and their clients; adviser managers or supervisors; and colleagues involved in advice quality, assurance or oversight to take part in one 60-minute, one-to-one interview, via Microsoft Teams. Find out more and express your interest in taking part.

Podcast: Efficient, Ethical Enforcement

Our latest podcast episode is OUT NOW with Laura, Sarah and Zoe Naylor of Dukes Bailiffs. This is their first interview as a trio and gives us a unique insight into how a family business is pushing boundaries in a sector which is still very much misunderstood. Listen at www.malg.org.uk/podcast or wherever you get your podcasts.

Podcast Sponsorship

We’re looking for a Sponsor for the MALG Podcast to support us in continuing these vital conversations for the remainder of 2026. It’s now had more than 1,200 downloads and more than 1,000 listeners. The exclusive Sponsor will get branding and mentions on every episode and all associated content throughout the year. Please contact helen@engagecomms.co.uk to find out more.

National Members Meeting 12 February 2026

The MALG National Members Meeting on Thursday 12 February 2026 will be held virtually on Zoom. All eligible Members should have received an invitation to register and full joining instructions will be sent to those who have registered nearer the date.

We have already had an overwhelming response and are expecting this to be our most well attended National Members Meeting ever. It will also be Bob’s last ever National Members Meeting and he would love to see as many of you on screen as possible.

Agenda:

  • 10.00 – 10.15: Arrival and Networking
  • 10.15 – 10.25: Welcome to all Members and Guests
    • Bob Winnington, CEO – MALG
  • 10.25 – 11.00: What we can Learn about Vulnerability from Spies and Shoplifters
    • Chris Fitch, Vulnerability Lead at the Money Advice Trust and Research Fellow at the University of Bristol
  • 11.00 – 11.25: HM Treasury 2026 Strategy Update
    • Jane Tully, Deputy Director – HM Treasury
  • 11.25 – 11.35: Comfort Break
  • 11.35 – 11.50: MALG National Update
    • Bob Winnington, CEO – MALG
  • 11.50 – 12.20: MALG Money Advice Research Project (funded by Money & Pensions Service)
    • Mark Pearce, CEO – Wyser
  • 12.20 – 12.50: Enforcement Inside Enforcement: Key Findings from the ECB’s Data Insight Report
    • Chris Nichols, CEO, Enforcement Conduct Board
  • 12.50 – 13.00: Summary, AOB and Close

 

New Members

Welcome to our newest MALG Members, UK Debt Expert, Raise Limited and CFH, who are demonstrating their commitment to ‘working together to improve the lives of people in debt’:

If you are not already a Member, why not start taking advantage of the full range of benefits? Our Membership Application Form is fully online and takes just minutes to complete. Find out more about packages/prices, download our new Membership Brochure, and apply here.

Existing Members: If there are any organisations or sectors you would like to see as MALG Members, please let us know and we will look to engage with them. We are particularly keen to engage more energy and banking sector Members – any introductions that can be made would be much appreciated.

 

Members Friday Forum

Whether you’re a regular, have attended before, a Member who’s yet to take advantage of this hugely popular benefit, or you have a colleague who would like to attend, we would be delighted to welcome you on screen for an hour of informal, open – and usually lively! – debate on the latest issues facing those across the debt landscape.

The next fortnightly session is on Friday 30 January 2026, 10-11am, when we’ll be joined by researchers from the University of Gloucestershire and Swansea University to talk about the Buy-Now-Pay-Later project MALG is supporting. All other information and dates can be found here.

 

Regional Meetings

If you are a National Member, you have access to all the Regional Groups chosen on your original Membership Application form and should receive email invitations with a password-protected link to the online booking form for all relevant Meetings. If you do not receive these and think you should be, please contact info@malg.org.uk.

Details of all upcoming MALG Regional Meeting Meetings are listed in the events calendar here.

Please note the main contact for each Regional Group below should you have any other queries:

 

 

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