MONEY ADVICE LIAISON GROUP
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July 2024

  • MALG South East Regional Members Meeting – July 2024

    16 Jul 2024

    10.30 to 12.00

    Location

    Zoom

    The next MALG South East Regional Members Meeting is being held virtually on Tuesday July 16, 2024. The theme will be ‘Improved Debt Advice Referrals within Local Authority Collections’ and invitations will be sent in due course to all eligible Members to register for the event.

    Agenda

    • 10:20 – 10:30 Welcome and Introduction
    • 10:30 – 10:40 MALG South East Steering Committee Update – Bob Kingdon, Chair – MALG/Spice Insight Ltd
    • 10:40 – 11:00 Initiatives to Support Local Authorities – Claudine Bell, Regional Partnership Manager & Sam Leach, Operational Development Manager – Money and Pensions Service
    • 11:00 – 11:20 Local Authority Initiatives Update – Stacey Clark, Project Manager, Referral Lead (Financial Hardship) – Kent County Council
    • 11:20 – 11:30 Comfort Break
    • 11:30 – 11:50 Local Authority Initiatives Update – Andrew Hatcher, Council Tax, Benefits & Welfare Manager & Nick Harvey, Council Tax, Benefits & Welfare Team Leader – Folkestone & Hythe District Council
    • 11:50 – 12:00 MALG National Update & Close – Bob Winnington, CEO – MALG
  • MALG Scotland Regional Members Meeting – July 2024

    18 Jul 2024

    10.25 to 12.30

    Location

    Zoom

    The MALG Scotland Regional Members Meeting is scheduled to take place virtually on Thursday 18 July, 2024. Invitations will be sent to all members, nearer the date, to register their place for the event.

    Agenda

    • 10:15 – 10:25     Arrival and Networking
    • 10:25 – 10:35     Welcome and Introduction – Bob Winnington, CEO – MALG
    • 10:35 – 11:05     MALG Scotland Steering Committee Updates and Introductions – Vikki Wilkins, Head of Customer Services, UK – PRA Group, Sarah-Jayne Dunn, Policy Manager, Financial Health – Citizens Advice Scotland, Fiona Kennedy – Head of Compliance – Opos Limited, Audrey Laing, Chief Operating Officer – Money Matters Money Advice Centre
    • 11.05 – 11.35    Consumer Duty Update – Steve Daws, Risk & Compliance Director – PRA Group
    • 11.35 – 11.45    Comfort Break
    • 11.45 – 12.15    Scotland in the Red Report 2024 – Jill Newbigging, Client Operations Manager (Scottish Statutory Solutions) – StepChange Debt Charity
    • 12.15 – 12.25    MALG National Update – Bob Winnington, CEO – MALG
    • 12.25 – 12.30   Summary, AOB and Close
  • MALG Members Friday Forum

    26 Jul 2024

    10.00 am to 11.00 am

    Location

    Zoom

    The MALG Members Friday Forum, sponsored by PRA Group, is a fortnightly ‘drop in’ video conference held via ‘Zoom’ between 10am and 11am. It provides a virtual means for national and regional MALG members, which include money advice agencies, creditors, debt collection agencies, enforcement agents, utilities companies, regulators, policy makers and others, to ask each other questions, share ideas and best practice. In line with MALG’s ethos of non-judgemental free discussion, the sessions are not recorded. There is no need for MALG members to register in advance and participants are free to join and leave at any time during the hour-long slot.

    Find out more including dates, times, and how to access the Zoom link here.

August 2024

  • MALG Members Friday Forum

    09 Aug 2024

    10.00 am to 11.00 am

    Location

    Zoom

    The MALG Members Friday Forum, sponsored by PRA Group, is a fortnightly ‘drop in’ video conference held via ‘Zoom’ between 10am and 11am. It provides a virtual means for national and regional MALG members, which include money advice agencies, creditors, debt collection agencies, enforcement agents, utilities companies, regulators, policy makers and others, to ask each other questions, share ideas and best practice. In line with MALG’s ethos of non-judgemental free discussion, the sessions are not recorded. There is no need for MALG members to register in advance and participants are free to join and leave at any time during the hour-long slot.

    Find out more including dates, times, and how to access the Zoom link here.

  • MALG Members Friday Forum

    23 Aug 2024

    10.00 am to 11.00 am

    Location

    Zoom

    The MALG Members Friday Forum, sponsored by PRA Group, is a fortnightly ‘drop in’ video conference held via ‘Zoom’ between 10am and 11am. It provides a virtual means for national and regional MALG members, which include money advice agencies, creditors, debt collection agencies, enforcement agents, utilities companies, regulators, policy makers and others, to ask each other questions, share ideas and best practice. In line with MALG’s ethos of non-judgemental free discussion, the sessions are not recorded. There is no need for MALG members to register in advance and participants are free to join and leave at any time during the hour-long slot.

    Find out more including dates, times, and how to access the Zoom link here.

September 2024

  • MALG Members Friday Forum

    06 Sep 2024

    10.00 am to 11.00 am

    Location

    Zoom

    The MALG Members Friday Forum, sponsored by PRA Group, is a fortnightly ‘drop in’ video conference held via ‘Zoom’ between 10am and 11am. It provides a virtual means for national and regional MALG members, which include money advice agencies, creditors, debt collection agencies, enforcement agents, utilities companies, regulators, policy makers and others, to ask each other questions, share ideas and best practice. In line with MALG’s ethos of non-judgemental free discussion, the sessions are not recorded. There is no need for MALG members to register in advance and participants are free to join and leave at any time during the hour-long slot.

    Find out more including dates, times, and how to access the Zoom link here.

  • MALG North East & Yorkshire Regional Members Meeting – September 2024

    12 Sep 2024

    Location

    Zoom

    The MALG North East & Yorkshire Regional Members Meeting is being held virtually on Thursday 12 September, 2024. Invitations will be sent to all members, nearer the date, to register their place for the event.

    Agenda to follow…

  • MALG Members Friday Forum

    20 Sep 2024

    10.00 am to 11.00 am

    Location

    Zoom

    The MALG Members Friday Forum, sponsored by PRA Group, is a fortnightly ‘drop in’ video conference held via ‘Zoom’ between 10am and 11am. It provides a virtual means for national and regional MALG members, which include money advice agencies, creditors, debt collection agencies, enforcement agents, utilities companies, regulators, policy makers and others, to ask each other questions, share ideas and best practice. In line with MALG’s ethos of non-judgemental free discussion, the sessions are not recorded. There is no need for MALG members to register in advance and participants are free to join and leave at any time during the hour-long slot.

    Find out more including dates, times, and how to access the Zoom link here.

  • MALG National Members Meeting – September 2024

    26 Sep 2024

    Location

    Zoom

    The MALG National Members Meeting is being held virtually on Thursday 26 September, 2024. Invitations will be sent to all members, nearer the date, to register their place for the event.

    Agenda to follow…

October 2024

  • MALG South West Regional Members Meeting – September 2024

    03 Oct 2024

    Location

    Venue TBC

    The MALG South West Regional Members Meeting is scheduled to be a face to face meeting on Thursday October 3, 2024. Venue to be confirmed and invitations will be sent to all members in due course to register their place for the event.

    Agenda to follow…

  • MALG Members Friday Forum

    04 Oct 2024

    10.00 am to 11.00 am

    Location

    Zoom

    The MALG Members Friday Forum, sponsored by PRA Group, is a fortnightly ‘drop in’ video conference held via ‘Zoom’ between 10am and 11am. It provides a virtual means for national and regional MALG members, which include money advice agencies, creditors, debt collection agencies, enforcement agents, utilities companies, regulators, policy makers and others, to ask each other questions, share ideas and best practice. In line with MALG’s ethos of non-judgemental free discussion, the sessions are not recorded. There is no need for MALG members to register in advance and participants are free to join and leave at any time during the hour-long slot.

    Find out more including dates, times, and how to access the Zoom link here.

  • MALG East Anglia Regional Members Meeting – October 2024

    09 Oct 2024

    Location

    Venue TBC

    The MALG East Anglia Regional Members Meeting is scheduled to take place face to face on Wednesday 9 October, 2024. Invitations will be sent to all members, nearer the date, to register their place for the event.

    Venue and Agenda to follow…

  • MALG North West Regional Members Meeting – October 2024

    15 Oct 2024

    11:00 to 13.00

    Location

    Zoom

    The MALG North West Regional Members Meeting is being held virtually on Tuesday 15 October, 2024. Invitations will be sent to all members, nearer the date, to register their place for the event.

    Agenda to follow…

  • MALG Members Friday Forum

    18 Oct 2024

    10.00 am to 11.00 am

    Location

    Zoom

    The MALG Members Friday Forum, sponsored by PRA Group, is a fortnightly ‘drop in’ video conference held via ‘Zoom’ between 10am and 11am. It provides a virtual means for national and regional MALG members, which include money advice agencies, creditors, debt collection agencies, enforcement agents, utilities companies, regulators, policy makers and others, to ask each other questions, share ideas and best practice. In line with MALG’s ethos of non-judgemental free discussion, the sessions are not recorded. There is no need for MALG members to register in advance and participants are free to join and leave at any time during the hour-long slot.

    Find out more including dates, times, and how to access the Zoom link here.

November 2024

  • MALG Members Friday Forum

    01 Nov 2024

    10.00 am to 11.00 am

    Location

    Zoom

    The MALG Members Friday Forum, sponsored by PRA Group, is a fortnightly ‘drop in’ video conference held via ‘Zoom’ between 10am and 11am. It provides a virtual means for national and regional MALG members, which include money advice agencies, creditors, debt collection agencies, enforcement agents, utilities companies, regulators, policy makers and others, to ask each other questions, share ideas and best practice. In line with MALG’s ethos of non-judgemental free discussion, the sessions are not recorded. There is no need for MALG members to register in advance and participants are free to join and leave at any time during the hour-long slot.

    Find out more including dates, times, and how to access the Zoom link here.

  • MALG Conference 2024

    07 Nov 2024

    Location

    Aspire Leeds, 2 Infirmary Street, Leeds, LS1 2JP.

    SAVE THE DATE for the MALG Conference 2024 which will be at an exciting new venue in a new location – find out more here.

  • MALG Members Friday Forum

    15 Nov 2024

    10.00 am to 11.00 am

    Location

    Zoom

    The MALG Members Friday Forum, sponsored by PRA Group, is a fortnightly ‘drop in’ video conference held via ‘Zoom’ between 10am and 11am. It provides a virtual means for national and regional MALG members, which include money advice agencies, creditors, debt collection agencies, enforcement agents, utilities companies, regulators, policy makers and others, to ask each other questions, share ideas and best practice. In line with MALG’s ethos of non-judgemental free discussion, the sessions are not recorded. There is no need for MALG members to register in advance and participants are free to join and leave at any time during the hour-long slot.

    Find out more including dates, times, and how to access the Zoom link here.

  • MALG South East Regional Members Meeting – November 2024

    20 Nov 2024

    Location

    Venue TBC

    The MALG South East Regional Members Meeting is being held face-to-face on Wednesday November 20, 2024. Invitations will be sent to all members to register their place for the event, nearer the date.

    Agenda and Venue to follow…

  • MALG Scotland Regional Members Meeting – November 2024

    21 Nov 2024

    Location

    TBC

    The MALG Scotland Regional Members Meeting is scheduled to take place face to face on Thursday 21 November, 2024. Invitations will be sent to all members to register your place for the event and the venue to be confirmed nearer the date.

    Agenda to follow…

  • MALG Midlands Regional Members Meeting – November 2024

    27 Nov 2024

    Location

    Zoom

    The MALG Midlands Regional Members Meeting is being held virtually on Wednesday 27 November, 2024. Invitations will be sent to all members, nearer the date, to register their place for the event.

    Agenda to follow…