Ofgem publishes consultation on framework for consumer standards and policy options to address priority customer service issues
Energy regulator Ofgem has published a consultation on its framework for consumer standards and policy options to address priority customer service issues. With many consumers struggling with their bills, it is more critical than ever that energy suppliers provide good service to their consumers. Building on the existing rules and the outcomes from its Market […]
Read MoreMoney and mental health organisations combine to back more support for people in difficulty
Money and mental health organisations across the UK are backing a new guide that shows creditors how to offer more support to customers in difficulty. ‘Mental Health and Money’, a new guide released by the Money and Pensions Service (MaPS), was created after detailed consultation with experts in both fields. It’s being supported by the […]
Read MoreDukes Bailiffs named as sponsor of Money Advice Liaison Group (MALG) Conference for fourth year
Dukes Bailiffs, the UK’s leading provider of ethical debt recovery services to Local Authorities and commercial clients nationwide, has been confirmed as a sponsor of the Money Advice Liaison Group (MALG) Conference for the fourth consecutive year. Now in its 36th year, the MALG Conference, which will take place on 9 November 2023 at the […]
Read MoreCentre for Social Justice publishes report on equipping debt advisers to tackle illegal money lending
Think tank Centre for Social Justice has published a report entitled ‘Friend or Foe? Equipping debt advisers to tackle illegal money lending’ in response to their recent survey which found that 7 in 10 debt advisers believe that illegal lending is a growing problem in the UK and over half of debt advisers have been […]
Read MoreBob’s Blog: MALG Pre-Easter update
Ramadan Mubarak and Happy Easter to all our Members and contacts! We have a great deal to update you on before the long Bank Holiday weekend next week. But first, a quick reminder: Please ensure that you register for all Regional and National MALG Meetings (both virtual or face-to-face) in order to receive full joining instructions and please […]
Read More