The MALG South East Regional Members Meeting is scheduled to take place virtually on Thursday 30 April 2026. The theme of this meeting will be Staying Afloat: Debt Advice for Clients with Utility Debts.
Invitations will be sent to all members with a link to register your place, shortly.
Agenda
- 09:50 – 10:00 Arrival & Networking
- 10:00 – 10:10 Welcome & Introductions
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- Christy McAleese, Head of Debt Policy and Strategy – Money & Pensions Service/MALG South East Steering Committee Chair
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- 10:10 – 10.30 Water Sector Update: Emerging Trends, Key Issues & CCW Priorities
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- Andrew White, Senior Leader for Social Policy – Consumer Council for Water (CCW)
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- 10:30 – 10:40 Q&A
- 10:40 – 11.00 CMA Supporting Clients Struggling with Water Arrears & Growing Priority Debt
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- Steve Bolton, Operations Support Manager (London SE) – Community Money Advice
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- 11:00 – 11.10 Q&A
- 11:10 – 11:25 Comfort Break
- 11:25 – 11:45 Support for British Gas Customers through Partnership with StepChange Debt Charity
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- Danny Barr, Senior Customer Vulnerable Lead – British Gas
- Rob Sandalls, Partnership Manager – StepChange Debt Charity
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- 11:45 – 11:55 Q&A
- 11:55 – 12:10 MALG National Update
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- Peg Alexander, CEO – MALG
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- 12:10 – 12:15 AOB & Close