The MALG East Anglia Regional Members Meeting is scheduled to take place virtually on Wednesday 10 April, 2024. Invitations have been sent to all members to register their place for the event.
Agenda
- 10.00 – 10.15 Arrival Registration & Networking
- 10.15 – 10.20 Welcome from Bob Winnington, CEO – MALG
- 10.20 – 10.50 Can Conversational AI be used Safely in Debt & will Consumers use it? – Rachel Curtis, CEO & Co-Founder – Inicio AI & Lisa Connell, Customer Services Manager – Northumbrian Water Limited
- 10.50 – 11.00 Q&A Participation
- 11.00 – 11.10 MALG National Update – Bob Winnington, CEO – MALG
- 11.10 – 11.40 The Eastern Region Fuel Poverty Forum & the Challenges Currently faced by people in Fuel Poverty – Helen Carter, Project Development Coordinator – National Energy Action
- 11.40 – 11.50 Q&A Participation
- 11:50 – 12:00 AOB & Close