2026–2030 Government Debt Management Strategy published
Millions of people and businesses who owe money to government will benefit from more personalised and affordable repayment support, as the government sets out new plans to improve how debt owed to the public sector is managed. The 2026–2030 Government Debt Management Strategy outlines how departments will better use data and earlier engagement to help people who fall behind on payments, ensuring repayment plans […]
Read MoreFOS and FCA consulting on new measures to modernise and transform the UK redress system
Following feedback from industry and consumer groups, the Financial Ombudsman Service (FOS) and the Financial Conduct Authority (FCA) have outlined the next steps on their joint work to modernise the redress system. Key changes being proposed include: A new registration stage to ensure that complaints referred to the Financial Ombudsman are within its scope and […]
Read MoreMoney and Mental Health Policy Institute report published to make it easier for people with mental health problems to share support needs across essential services providers
Money and Mental Health Policy Institute’s new report ‘Stuck on Repeat‘ explores how people with mental health problems disclose their support needs to essential service providers, and the barriers they face in doing so. It shows that many people are missing out on vital support from providers such as banks, energy firms and water companies […]
Read MoreDebt Awareness Week 2026: StepChange research reveals that half of UK adults have experienced problem debt – but almost half of them keep it secret
As StepChange Debt Charity marks the start of its 12th Debt Awareness Week, its new research shows that one in two people (51%) have experienced problem debt and 44% of them told no one about their financial struggles. New polling by Censuswide, commissioned by StepChange, highlights how debt can affect people: Almost four in five […]
Read MoreFCA proposes action to close gaps in borrowers’ credit files
The Financial Conduct Authority (FCA) is consulting on designating certain credit reference agencies (CRAs). If a lender shares credit information with one designated consumer CRA, it would be required to share it with them all. The changes aim to close gaps in consumers’ credit files and ensure these more accurately reflect people’s financial circumstances. Alison Walters, […]
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