New report shows over 18 million adults in the UK lack the number skills to manage their money well
A report published by the Money Advice Service on 2 November 2017 provides the strongest evidence to date on how good number skills help people manage their money and keep out of debt. National Numeracy is now calling for action from government, financial services, employers and debt advice agencies to help people improve their numeracy and, […]
Read MoreBank of England votes to increase interest rates for the first time in a decade
The Bank of England Monetary Policy Committee has voted to increase interest rates by 0.25 percent – the first rate rise since 2007. Joanna Elson OBE, chief executive of the Money Advice Trust, the charity that runs National Debtline, said: “This first rate rise in more than a decade could be a turning point for many […]
Read MoreBanking Standards Board publishes consultation on good banking outcomes for consumers
The Banking Standards Board (BSB) has published a consultation on ‘What do good banking outcomes look like to consumers?’ https://www.bankingstandardsboard.org.uk/bsb-consultation-what-do-good-banking-outcomes-look-like-to-consumers/ The purpose of this document is to consult on what the outcomes of good banking cultures look like to consumers. This will provide a framework that will then help us identify good practice to the benefit of […]
Read MoreBlog: Overcoming the fear of automation and using technology to free up quality time for customer engagement
Mitch Armstrong is Director of Sales & Marketing at Telrock Systems, a global technology provider of solutions for digital customer engagement throughout the credit lifecycle. He will be delivering part of the fintech demos session at the MALG Conference on 27 November 2017 as well as exhibiting and demonstrating Telrock’s customer engagement platforms as part of the interactive fintech […]
Read MoreGovernment issues call for evidence on six week ‘breathing space’ scheme for individuals in debt
The government has issued a call for evidence to gain further insight from the debt advice sector and creditors about how best to design, implement, administer and monitor a six-week breathing space scheme and statutory debt management plan. The call for evidence covers the following, broad, topics: how to access and then enter a six-week […]
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