The MALG Midlands Regional Members Meeting is scheduled to take place virtually on Wednesday 11 March 2026. The theme of this meeting will be ‘Future in Focus: BNPL, Resolvecall & Customer Engagement’
All eligible Members will receive an invitation via email with the link to register their place for the event, nearer the date.
Agenda
- 09:20 – 09:30 Arrival & Networking
- 09:30 – 09:40 Welcome & Introductions – MALG Midlands Steering Committee Chair
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- Vanora McCullagh, Debt Management Relationship Manager – Lowell Financial
- Alex Newton, Partnerships Manager – Money Advice Trust
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- 09:40 – 09.55 BNPL FCA Regulation July 26 – What Does this Mean?
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- Iana Vidal, Head of UK Public Policy – ClearPay
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- 09:55 – 10:10 BNPL & Credit Scores
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- John Webb, Head of Consumer Affairs – Experian
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- 10:10 – 10.20 Group Q&A
- 10:20 – 10:35 Comfort Break
- 10:35 – 10.55 Home Engagement Visits
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- Emma Winter, Senior Manager Debt Sale & Recoveries – Vanquis
- David Large, Head of Commercial – Resolvecall Ltd
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- 10:55 – 11:05 Group Q&A
- 11:05 – 11:20 MALG National Update
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- Bob Winnington, CEO – MALG
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- 11:20 – 11:30 AOB & Close