The MALG East Anglia Regional Members Meeting is scheduled to take place virtually on Tuesday 21 October 2025. Invitations will be sent to all members to register their place for the event, nearer the date. The Theme of the meeting will be ‘The Changing Landscape of Debt Advice’.
Agenda
- 09.45 – 10.00 Arrival Registration & Networking
- 10.00 – 10.10 Welcome & Introductions
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- Bob Winnington, CEO – MALG
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- 10.10 – 10.40 Case Study- 10 years of Debt Advice
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- Richard Curtis, Specialist Project & Outreach Manager – Cambridge & District Citizens Advice
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- 10.40 – 11.10 Transforming Debt Advice: Sector Strategies to Deliver Tailored Outcomes
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- Lisa Connell, Customer Service Manager – Northumbrian Water/Essex & Suffolk Water
- Rob Sandalls, Utilities & Telecoms Manager – StepChange Debt Charity
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- 11.10 – 11.20 Comfort Break
- 11.20 – 11.30 MALG National Update
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- Bob Winnington, CEO – MALG
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- 11.30 – 12.00 AI-Enabled Debt Advice: From Pitfalls to Potential
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- Loris Raimo, Co-Founder – Snorkl
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- 12.00 – 12.15 Group Q&A
- 12.15 – 12.20 AOB & Close