Financial Ombudsman Service: Dealing with Debt
The Financial Ombudsman Service has we published their latest edition of Ombudsman news showing the current issues they’re seeing involving debt and debt collection practices as well as their latest complaints data over the last quarter. This time of year can be bleak. With turkey and twinkling lights a distant memory, it’s back to reality. Many […]
Read MoreBob’s Blog: Happy New Year! An exciting year ahead for MALG
A very Happy New Year to our Members, Associates, Supporters and Friends and I send you all best wishes for a healthy and successful 2019. The weather has been becalmed of late and the year has started gently but there will be turbulent waters ahead in the financial and political arenas which will prove challenging for […]
Read MoreCitizens Advice publish research on bailiff complaints
Citizens Advice has published research on bailiff complaints which shows that 72% of people who experience a bailiff breaking the rules do not complain at all. The report highlights that there are significant barriers to making complaints and, when people do, the process doesn’t work: The complaints process isn’t independent and bailiff firms are seen to shift […]
Read MoreBarclays announce gambling blocks
Barclays has become the first High Street bank to allow its customers to “switch off” certain types of spending on their debit cards. The idea is to help vulnerable customers, particularly problem gamblers, or those in serious debt. However, all account holders can now block their own spending in a number of categories, including supermarkets, […]
Read MoreBob’s Blog: Talk Money Conference 2018 roundup, dates for 2019!
Welcome MALG members and contacts! Thank you for those of you who attended the Talk Money Conference 2018, it was a hugely successful event and we are delighted with the positive feedback from so many of you. For those of you who couldn’t attend, please find the links to the slides and keynote sessions below. […]
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