Ofcom announces rule changes for debt collection and communication
Communications regulator Ofcom has updated its rules to protect customers from nuisance calls and improve debt collection practices. The new rules will apply to all UK communications providers and will take effect from October 1 2018. Communications providers must block calls if telephone numbers displayed to people receiving calls are not valid, dialable and uniquely […]
Read MoreMoney Advice Service over-indebtedness figures for UK: 1 in 6 people burdened with financial difficulties
Today, the Money Advice Service announces new 2017 over-indebtedness figures for the UK. 8.3 million adults in the UK are living with problem debt The lowest proportion of over-indebted residents live in the South East 13.3 per cent and East of England 14.3 per cent Newham, London revealed as UKs most over-indebted local authority area, […]
Read MoreGlasgow Centre for Population Health (GCPH) publishes report on pilot project embedding advice workers in GP practices
The Glasgow Centre for Population Health (GCPH) has published a new report which shows that embedding advice workers in GP practices secures £850,000 for patients and reduces GP workloads. The Deep End Advice Worker project developed and tested approaches to delivering advice services (e.g. financial and debt advice, housing advice and social security support) in […]
Read MoreMajor review of debt advice funding in the UK launches ‘call for evidence’
A major Independent Review of the Funding of Debt Advice, led by Peter Wyman, reached a key milestone this week with the launch of a ‘Call for Evidence’. The Review, set up in response to a challenging and complex debt advice funding landscape will make recommendations for an appropriate funding framework for the future, and […]
Read MoreCitizens Advice calls for changes to stop people falling into long term credit card debt
Major new research by MALG member Citizens Advice has found that nearly 1 in 5 people struggling with debts has had their credit card limit raised without them requesting it -a practice the charity would like to see banned. After the Bank of England issued a warning to lenders about how they are granting credit […]
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