Its new report, A decade in debt, reveals how the realities of debt problems have changed in the 10 years since the financial crisis – with fewer people seeking advice with credit cards, loans and overdrafts, and more calls about debts on everyday household bills such as council tax, rent and energy arrears.
The report presents trends and recommendations relating to different types of debt – including consumer credit, rent and mortgage arrears, council tax debts, energy, water and telecoms arrears and benefit and tax credit overpayments – with a series of recommendations for government, regulators, creditors and the advice sector on each.
Read the full press release and view the report here.