The MALG South West Regional Members Meeting is a face to face meeting being held on Tuesday 11 June, 2024 and we thank our members at Computershare for agreeing to sponsor this event at their premises at The Pavilions, Bridgwater Road, Bristol, BS13 8AE.
The theme of the meeting will be Debt Management: Preventable Measures and Support and all members will be receive invitations shortly to register their place for the event.
AGENDA
- 9.30 – 10.00 Arrival, Registration & Networking
- 10.00 – 10.15 Welcome to all guests – Bob Winnington, CEO – MALG
- 10.15 – 10.30 Computershare Welcome – Sara Harris, Senior Business Development Manager – Computershare
- 10.30 – 11.00 Navigating Debt: Empowering the Next Generation – Samuel Oliver-Jones, Relationship Manager – StepChange Debt Charity
- 11.00 – 11.10 Group Q&A
- 11.10 – 11.20 Comfort Break
- 11.20 – 12.20 Unlocking the Power of Empathy & Compassion in Debt Management Teams – Rebecca Holliday, Co-Founder & Consultant & Leonie Williams, Co-Founder & Director – Customer Service Solutions
- 12.20 – 13.05 Networking Lunch
- 13.05 – 13.35 Financial Wellbeing for the First Digitally Native Generation – Paul Fox MBA, Regional Manager South West – Money and Pensions Service
- 13.35 – 13.45 Group Q&A
- 13.45 – 13.55 Comfort Break
- 13.55 – 14.25 Helping Organisations to Re-Engage & Support their Disengaged Customers Struggling in Debt – Jonathan Shaw, Partnerships Manager – ReachOut
- 14.25 – 14.35 Group Q&A
- 14.35 – 14.45 MALG National Update – Bob Winnington, CEO – MALG
- 14.45 – 15.00 Summary, AOB & Close