The MALG South East Regional Members Meeting is being held face-to-face on Wednesday November 20, 2024. Thank you to our members at Debt Free Advice who have agreed to sponsor and host this meeting at their premises at Toynbee Hall, 28 Commercial Street, London E1 6LS.
The theme for this meeting will be Unlocking Engagement and invitations will be sent to all members to register their place for the event, nearer the date.
Agenda
- 10.00 – 10.30 Arrival, Registration & Networking
- 10.30 – 10.40 Welcome to all guests – Jonathan Shaw, Partnerships Manager – ReachOut
- 10.40 – 10.50 Welcome from Sponsors – Necla Bakirci, Head of Quality & Compliance – Debt Free Advice
- 10.50 – 11.10 Scene Setting – Blockers to Engagement – Christy McAleese, Debt Strategy & Policy Lead – Money & Pensions Service
- 11.10 – 11.20 Comfort Break
- 11.20 – 11.50 Overview of the Affiliated Debt Advice Service Model – Hana Westby, Debt Advice Manager – Sovereign Network Group & Karen Perrier, Chief Executive – Money Advice Plus
- 11.50 – 12.00 Group Q&A
- 12.00 – 12.20 Engaging through Empathy – Changing the Language of Debt – Neil Martin, Co-Founder – The First Word
- 12.20 – 12.30 Group Q&A
- 12.30 – 13.30 Networking Lunch
- 13.30 – 14.30 Going the Extra Mile – What more can be done towards Engagement
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- Panellists
- Muna Yassin MBE, CEO – Rooted Finance
- Gill Wilson, Service Manager, Intervention, Community Solutions – London Borough of Barking & Dagenham
- Habiba Hussain, Hardship Support Manager – London Borough of Camden
- Sarah Naylor IRRV (Tech), Sales Director – Dukes Bailiffs Limited
- Panellists
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- 14.30 – 14.45 Group Q&A
- 14.45 – 15.05 Boost Engagement & Access with Signposting – Toby Johnson, Director – Triangle Technology
- 15.05 – 15.20 MALG National Update – Heidi Oliver on behalf of Bob Winnington, CEO – MALG
- 15.20 – 15.30 Wrap up Summary, AOB & Close – Jonathan Shaw, Partnerships Manager – ReachOut