The MALG Scotland Regional Members Meeting is scheduled to take place virtually on Thursday 18 July, 2024. Invitations will be sent to all members, nearer the date, to register their place for the event.
Agenda
- 10:15 – 10:25 Arrival and Networking
- 10:25 – 10:35 Welcome and Introduction – Bob Winnington, CEO – MALG
- 10:35 – 11:05 MALG Scotland Steering Committee Updates and Introductions – Vikki Wilkins, Head of Customer Services, UK – PRA Group, Sarah-Jayne Dunn, Policy Manager, Financial Health – Citizens Advice Scotland, Fiona Kennedy – Head of Compliance – Opos Limited, Audrey Laing, Chief Operating Officer – Money Matters Money Advice Centre
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11.05 – 11.35 Consumer Duty Update – Steve Daws, Risk & Compliance Director – PRA Group
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11.35 – 11.45 Comfort Break
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11.45 – 12.15 Scotland in the Red Report 2024 – Jill Newbigging, Client Operations Manager (Scottish Statutory Solutions) – StepChange Debt Charity
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12.15 – 12.25 MALG National Update – Bob Winnington, CEO – MALG
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12.25 – 12.30 Summary, AOB and Close