This report from the Money Advice Service sets out final recommendations resulting from an in-depth review into the effectiveness of debt solutions in the UK.
The review incorporated a comprehensive study of the available literature and primary qualitative research with individuals who have used the solutions. It also included sector-wide engagement through expert workshops, interviews, group discussions, and a consultation process which approximately 60 individuals and organisations responded to.
The final report and recommendations can be found here:
Draft Opportunities for Change – Published in February 2017; this report set out an initial long-list of changes for consultation
Qualitative Research Presentation – Produced for MAS by Revealing Reality, this document sets out the findings from qualitative in-depth interviews with people who had experience of dealing with problem debt by means of a formal course of action or a Debt Management Plan
Literature Review Report – Produced for MAS by ICF International, this report sets out findings from a comprehensive review of the literature concerning the effectiveness of current debt solutions